Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,588 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,588 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing prices cheapest ever And sufficient service”

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Posted 1 year ago

“Freddy was so helpful and efficient. Thanks so much”

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Posted 1 year ago

“Freddy was super helpful and made the process to change my flight dates very straight forward”

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Posted 1 year ago

“Very happy to have some one on chat and on a call on a Saturday after normal business hours. However booking form could be much clearer and should state names as per passport. Not just to have first name last name.”

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Posted 1 year ago

“Ricky assist us in booking the tickets very well ams nice. Its been great experience and will love to have again take services.”

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Posted 1 year ago

“Ricky has been great throughout the whole booking process”

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Posted 1 year ago

“excellent customer service - Maggi Grace”

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Posted 1 year ago

“I have had several phone calls with PH Travel regarding my flight. Jack Brown was so helpful and always got back to me if he couldnt resolve my problem straightaway. I would have no hesitation in recommending PH travel.”

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Posted 1 year ago

“Thanks very much FREDDY great service Rob jones”

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Posted 1 year ago

“We need to change the date of flight and Freddy has been so helpful trying to solve our problem. We are really appreciated its service and will definitely use its service again.”

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Posted 1 year ago

“I had to change a flight. The on line chap, did a great job, and was transparent in the new addional charges.”

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Posted 1 year ago

“Thankyou Mariam cruse for doing a fantastic job and being very helpful”

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Posted 1 year ago

“Great price and really good chat response time.Thanks to Peter Brown for helping sorting out slight problem”

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Posted 1 year ago

“Maggie has been a star , booking our flights again this year, we have come back to book with her again as she gave us great service in 2022 too, so we are back now booking new family holiday with her help. Very efficient and helpful. Thank you”

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Posted 1 year ago

“Maggi Grace was EXCELLENT! I made a mistake with my dob on the booking and Maggi amended it immediately. The quickest and most impressive customer service I have ever experienced. Thank you Maggi!”

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Posted 1 year ago

“Very good service and very accommodating of our needs”

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Posted 1 year ago

“Very helpful. Quick response!”

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Posted 1 year ago

“The query was resolved within seconds not even minutes!!!”

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Posted 1 year ago

“Freddy did a good job.”

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Posted 1 year ago

“Peter has been excellent in providing quick response to the questions raised.”

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Posted 1 year ago

Getaflight is rated 4.5 based on 1,588 reviews