Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff ..”

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Posted 2 years ago

“Richard was very helpful and polite appeared very knowledgeable and patient. He has very good work ethics. 👏”

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Posted 2 years ago

“The service of travels was very good expecially Mr. Richard who is very kind, polite and respectful. I am happy to recommend PH Travels.”

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Posted 2 years ago

“SOPHIA was very helpful”

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Posted 2 years ago

“Thanks to Richard Neeson at Getaflight. He always responds and resolves our queries in a professional manner. We've had a lot of flight changes due to the airlines and Richard is the No1 guy to get us sorted ... highly recommended”

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Posted 2 years ago

“Quick efficient service. Freddy was very helpful on the phone. Follow up call back to confirm the reservation and payment.”

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Posted 2 years ago

“Great Good Service and prompt.”

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Posted 2 years ago

“Spoke with Richard Neesom from the services department - was very helpful in helping to resolve my issue with a cancelled flight. Clear and helpful and will def use again given the service response was very good.”

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Posted 2 years ago

“The service is good but the price has gone up when it turn to payment mode.”

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Posted 2 years ago

“I haven't made the trip yet, but so far, Getaflight have been great, and I have especially received excellent customer care from Richard Neeson. He's excellent at what he does and leaves you very reassured.”

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Posted 2 years ago

“Excellent customer service from the team particularly Freddy finding the right flights that worked for us. Thank you for your patience!”

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Posted 2 years ago

“Very helpful stuff spically rechard”

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Posted 2 years ago

“Great customer service. David was most helpful with booking the tickets and the baggage as we didn't need to book baggage for all the travellers.”

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Posted 2 years ago

“Good website and very helpful customer service. Spoke with Richard Neeson and he fulfilled my query promptly.”

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Posted 2 years ago

“The response was excellent e-tickets was resolved in quick time great service very helpful and would recommend and use again”

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Posted 2 years ago

“polite, diligent and proactive”

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Posted 2 years ago

“I dealt with Richard Neeson who was fantastic our flights had been changed from direct to a layover and I was stressed due to the fact we are travelling with an infant. Richard was sooo helpful and made the whole process stress free in order for us to get our flights changed and called me back multiple times to ensure all the details and changes were ok.”

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Posted 2 years ago

“Very helpful service, Richard Neeson was my provider and was excellent.”

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Posted 2 years ago

“I have received outstanding customer service from Richard Neeson. He was incredibly polite and understanding. He was very helpful in sorting out the seat allocation and responded quickly. Thank you for your help.”

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Posted 2 years ago

“Thank you Freddy for your great customer service on Get A Flight.”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews