Getaflight Reviews

Name: Getaflight
Rating: 4.56

4.6 Rating 1,633 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience, including through Christopher”

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Posted 11 months ago

“Reached out to reschedule my flight as the original was full.”

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Posted 11 months ago

“Devika, absolutely superb Thank you Dalip Jassal”

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Posted 1 year ago

“Very fast and accurate flight bookings and excellent customer service”

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Posted 1 year ago

“The telephone assistant, DEVIKA , was very helpful.”

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Posted 1 year ago

“Alina was very help full on the phone”

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Posted 1 year ago

“Thank you Devika”

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Posted 1 year ago

“Christopher & Alina were both extremely helpful & considerate in processing necessary flight changes to assist my wife in travelling to her very sick mother in China. I am extremely grateful.”

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Posted 1 year ago

“BELLA SMITH was very helpful in resolving an alternative date as the flight of my original return journey was cancelled. Excellent Customer service. Greatly appreciated.”

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Posted 1 year ago

“GetAFlight (PH Travell Ltd) is reliable for flight bookings. It can be trusted. I booked a ticket with GetAFlight, but the flight of my original return journey was cannelled. BELLA SMITH helped me resolve an alternative date. Greatly appreciated.”

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Posted 1 year ago

“Alina was helping me with booking my flight, was very helpful and attentive. They had to book me on a different flight on the same date that I initially chose, and Alina would not hang up until I finish my booking and payment for the new flight. Very caring approach and attitude, definitely appreciate it.”

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Posted 1 year ago

“I called your customer service line to inquire about my airline ticket, and I was impressed by the professionalism and efficiency of the representative ALINA, who assisted me. She patiently listened to my request, provided clear information, and promptly processed the changes.Thank you for the excellent service!”

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Posted 1 year ago

“I wish I read the reviews before I book my flight . I am facing so many problems . I feel I made biggest mistake in my life using this site . Having very bad experience”

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Posted 1 year ago

“AVOID AVOID! they are rip off agents. I just purchased a Biz class flex ticket from this company and within 20mins realised I had booked the wrong day outbound flight. I requested to cancel and a refund so I could rebook and they would not refund in full, instead they offered only £3000 which meant they would keep £3200! 52% I questioned why as KLM offer £0 charge full refund with this ticket. At first they Getaflight attempted to say it was the airlines ticket policy, so I offered to contact KLM direct and take my chances with them, Getaflight refused to supply the ticket T&Cs and said it was their T&Cs that apply. Their small print says despite the airline ticket being 100% refundable their policy does not. Be very careful booking with travel agents as sadly this company has bought travel agents into disrepute - ALWAYS BOOK WITH THE AIRLINE DIRECT- do not accept Skyscanners recomendations! Absolute rip off- they will probably find some other way to screw me before the flight...”

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Posted 1 year ago

“SUPER SERVICE CANT WISH FOR A BETTER OR MORE EFFICIENT ONE THANK YOU ALINA WHITE.”

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Posted 1 year ago

“Maggi was extremely polite and helpful.”

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Posted 1 year ago

“Devika, excellent customer service Thank you”

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Posted 1 year ago

“I recently booked a flight ticket with Maggi, and I must say, it was an absolute pleasure working with her! From start to finish, Maggi was professional, efficient, and incredibly helpful. She patiently assisted me throughout the booking process, answered all my questions promptly, and ensured that I got the best possible deal for my travel needs. Maggi's attention to detail and excellent customer service made the entire experience smooth and stress-free. I highly recommend Maggi to anyone in need of ticket booking assistance. Thank you, Maggi, for your outstanding service!”

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Posted 1 year ago

“Jitty was of great help.They were prompt and were able to assist with the booking of my flight effortlessly. They can be trusted!”

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Posted 1 year ago

“Easy and fastest booking and good customer service👍”

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Posted 1 year ago

Getaflight is rated 4.6 based on 1,633 reviews