Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called get a flight customer service and spoken to very Polite and efficient agent Freddy he helped me solve my situation very quickly and I was able to communicate with same person who dealt with my situation on my ticket. I wish that all company had the same service. Thank you Freddy!”

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Posted 2 years ago

“Yes, the customer service is swift to respond and very helpful”

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Posted 2 years ago

“Patient and good communication skills”

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Posted 2 years ago

“Had issue with booking called in and the lovely lady that goes my the name maggy sorted it out for me straight away much recommended”

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Posted 2 years ago

“Jitty was incredibly helpful when I was unable to pay for our flights online. She kept in touch through the process of booking, to ensure it was completed. Thank you!”

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Posted 2 years ago

“Very helpful and friendly team, answered all my questions and inquiries, made it possible for my minutes booking Special thanks to Jitty for her prompt help”

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Posted 2 years ago

“Customer service's Easy to get along with Jitty the assistant made my problem so easy to correct.... Thank you Jitty... Ox 100%”

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Posted 2 years ago

“A very helpful and quick resolution to my problem from RICHARD NEESON”

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Posted 2 years ago

“Maggi Grace Is a Very friendly operator, she helped us and made our day better”

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Posted 2 years ago

“Found this airline company very good”

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Posted 2 years ago

“Sarah was prompt in the response which helped proceed with my decision.”

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Posted 2 years ago

“Customer service was excellent. Very polite my first time to use Getaflight.”

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Posted 2 years ago

“Very quick customer service response. I like their services.”

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Posted 2 years ago

“I would like to say how fantastic they were at P H TRAVEL LTD and in particular JITTY VARGHESE I had problems with my card on payment and other various problems but jitty was so patient and understanding she made the process so much easier thank you I will therefore be using this company in the future”

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Posted 2 years ago

“Dealt with Jitty and her customer experience was polite & professional, she quoted me a great price and the e-tickets were emailed to me within 2 hours.”

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Posted 2 years ago

“Sophia was more than helpful in securing flights for our trip when the airline changed their schedule.”

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Posted 2 years ago

“Received an email to say there had been a change to my flight schedule. I asked if I could see the changes before agreeing to the changes and Sophia quickly found the changes. Simple query dealt with efficiently.”

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Posted 2 years ago

“It was a very excellent service and very helpful”

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Posted 2 years ago

“I was having problems booking online so called Getaflight and got through to Jitty who was absolutely fabulous!! So polite and helpful. Have used them before this booking and will definitely use them again !! Thank you Jitty :)”

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Posted 2 years ago

“Kevin walker made the flight change quickly and responded well. Didn't need much more but was a very simple experience”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews