Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,588 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,588 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't explain how much happy I am today. I was looking for flight whole day in the end I called Getaflight and "Jordan" explained me very well and everything was so clear and dealt with me very calmly and professionally. And price was reasonable. I will recommend this agency to my family and friend. And I will be definitely call you guys for my next trip. A BIG THANK YOU 😊 once again.”

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Posted 1 year ago

“Prompt response received”

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Posted 1 year ago

“Great customer service, so ethical”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Great experience - Jitty was absolutely brilliant .”

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Posted 1 year ago

“Charlie rang to confirm I had received my updated travel itinerary and e-ticket. Much appreciated, thanks”

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Posted 1 year ago

“Called to day with a queer, spoke to Richard Neeson who was absolutely great sorted out my problem very efficient and polite, will contact direct if any more query’s Kevin Dick”

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Posted 1 year ago

“Getaflight provides outstanding customer service.”

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Posted 1 year ago

“I would just like to say thank you to Richard for being so helpful I was panicking because I had nit received my confirmation email to say flights had been booked. He in formed me that my email was incorrect instead if Hotmail I put gmail.co.uk he amended straight away and I got my confirmation so thank you Richard”

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Posted 1 year ago

“Sarah was great on explaining the info requested .”

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Posted 1 year ago

“Had Charlie rectify an error I made on my booking. Promptly done and courteous on the phone too.”

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Posted 1 year ago

“I had Charlie help me with an altered flight schedule. He was amazing and the process was painless.”

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Posted 1 year ago

“Richard Neeson helped me with an alteration to my ticket details. Very helpful and easy process. Thank you”

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Posted 1 year ago

“Changed an error for me on the booking Charlie was brilliant I now have peace of mind”

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Posted 1 year ago

“Very happy with the outstanding customer service by Jitty.”

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Posted 1 year ago

“Magi she provide service”

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Posted 1 year ago

“Magi she provide service”

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Posted 1 year ago

“Kevin from get a flight has been effortless in changing my flight home over Watsapp which I think is a great idea as I remember so many calls from abroad costing lots of money to speak to airlines,etc”

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Posted 1 year ago

“Kevin was awsome person”

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Posted 1 year ago

“Great customer service really help would highly recommend to anyone. Kevin was really great and helpful. :)”

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Posted 1 year ago

Getaflight is rated 4.5 based on 1,588 reviews