Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer services thanks”

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Posted 2 years ago

“l was struggling to make online flight booking and decided to phone directly for further assistance. Freddy member of Getaflight staff was patience and explained every stages of my transaction in a professional manner.”

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Posted 2 years ago

“Great service from Richard Neeson. Very polite con the call!”

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Posted 2 years ago

“It was about patience and kindness. Very good services.”

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Posted 2 years ago

“Very very good service, excellent knowledge with Mr Richard Neeson.”

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Posted 2 years ago

“I called Getaflight and within minutes Richard (Neeson) picked up and was able to send my ticket and provide further help with another enquiry I had. Honestly, I felt confident with my first purchase with this company and Richard was exceptional. The call lasted 10 minutes and I got everything I needed. Quick, efficiently, and professional so thanks, Richard.”

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Posted 2 years ago

“Richard Neeson was very helpful and cleared my query straight away. Thanks for the best customer service”

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Posted 2 years ago

“Kevin was a great help when it came to changing my flight booking”

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Posted 2 years ago

“Freddy has been really professional and very helpful. Thank you!”

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Posted 2 years ago

“Freddy is very good and help me soo much.I tried to book online but I can’t when I called he helped me thanks you”

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Posted 2 years ago

“Kevin great man he send my E-ticket immidiate”

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Posted 2 years ago

“AMAZING SERVICES By kevin”

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Posted 2 years ago

“richard was very helpful and polite. He answered my questions and gave me additional direction as to where to find the right COVID info,”

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Posted 2 years ago

“After British Airways let me down, I managed to get a flight to Nairobi on another Airline. I had questions, and Sophia delt with all my questions professionally. Now we get to go on Safari . Thank you Sophia”

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Posted 2 years ago

“Kevin was awesome guy he helped me to change my hook last minute only with difference in fare. I really come back for another travel plan.........Thank you so much for you help Now I can seee my family after 3 years”

Getaflight 5 star review on 13th May 2022

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Posted 2 years ago

“Service to book tickets was quick. It was reassuring that the agent, Freddy, called to confirm that I had my emails he sent to confirm my bookings etc. Freddy was extremely helpful and patient. I definitely appreciated this and will be booking again. Thank you very much Freddy for your help.”

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Posted 2 years ago

“Richard Neeson was tremendously helpful. I wanted to extend a flight after Thailand changed the entry requirements. In the end, Thai airways would not let me but Richard went out of his way to try and make it happen.”

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Posted 2 years ago

“richard was very helpful and polite. He would return the phone calls as best as possible. travel agency was difficult to work with as they were not efficient”

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Posted 2 years ago

“Richard Neeson was a great help and very friendly! He made traveling easy for me with his help in issuing the E-Tickets”

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Posted 2 years ago

“Great customer service - sorted my questions straight away.”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews