Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very accomodating and helpful staff..highly recommended 🤗”

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Posted 2 years ago

“I was booking flights for 2 family members, unfortunately there was a slight issue with my Internet connection, thankfully there was a contact number & I was lucky enough to have Kevin walker take my call... he was extremely helpful, professional and went beyond my expectations by doing a thorough search for the best price His customer service was excellent. Very happy.”

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Posted 2 years ago

“I had an outstanding experience with Richard when my airline cancelled a connecting flight. He managed to re-book me and my family another connecting flight without having to pay any extras. He is so professional and I will always use this travel agency for all my travel needs. I strongly recommend anyone wanting to book a holiday travel or flights.”

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Posted 2 years ago

“Getaflight was brilliant. I tried to book flights with Thai Air but, because they hadn't updated their prices, they kept rejecting my application. Richard was able to get me current prices and book the tickets for me.”

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Posted 2 years ago

“Thank you Kevin for my Travel arrangement”

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Posted 2 years ago

“Kevin is a star employee very helpful friendly and professional gets you the best rates possible.”

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Posted 2 years ago

“Kevin has been brilliant, very patient and helpful. Good customer service. E-ticket in 1 hour as well”

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Posted 2 years ago

“Sarah was very patient and helped me navigate the treacherous internet! Getting me an amazing deal.”

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Posted 2 years ago

“Very good service, Freddy was so friendly and helpful... He managed to find me a great deal and reasonable price. Many thank!!”

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Posted 2 years ago

“Good customer service on Live web chat by Kevin Regarding baggage allowance I was confused but he helped me in few minutes”

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Posted 2 years ago

“I am so glad I came across this company on the Internet! PH Travels, I don't know how you have managed to keep every member of staff so helpful and friendly! Definitely will use you again! A special thanks to Dean, Sarah, & Robert.”

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Posted 2 years ago

“All good so far. Booked my tickets quickly. Also I had a query which was answered very quickly.”

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Posted 2 years ago

“Kevin helped me for Date change with normal charges I really appreciate him due to Emergency I made changes for my flight Thank you Kevin”

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Posted 2 years ago

“Kevin was very professional and helpful in sorting out my flight for my grandson 🙂🙂🙂”

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Posted 2 years ago

“Kevin is very helpful 🙂🙂🙂🙂”

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Posted 2 years ago

“Richard was very helpful and always kept me up to date until my booking was confirmed. Thank you”

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Posted 2 years ago

“This was my 2nd time using Getaflight Richard was really fast and wonderful at resolving my query- thank you so much happy I went with Getaflight and I will come back again”

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Posted 2 years ago

“Kevin was really helpful and was able to get a perfect deal.”

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Posted 2 years ago

“A fairly simple process and helpful comments from Kevin regarding my last minute flight cancellation”

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Posted 2 years ago

“Richard Neeson was absolutely fantastic. Efficient, polite, warm and understanding. An absolute asset to your company.”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews