Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the small change you have given me in my flight Thank you Kevin .”

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Posted 2 years ago

“We phoned and got through very easily speaking to Jitty who was extremely helpful and accomodating. We were able to amend our booking as we went a long and she helped us to secure our desired flights, answering all questions. Jitty was polite, professional, friendly and patient. Excellent service thank you!”

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Posted 2 years ago

“Great customer service from Freddy. Helpful, informative, polite and friendly. Thank you”

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Posted 2 years ago

“Freddy was our customer agent. He was very polite, efficient and very quick to respond. I havent experienced booking tickets as quick and as smooth as the way Freddy has done, from searching for flights as per our request until payments. Thank you.Well done.”

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Posted 2 years ago

“I could not change my date as i was told ticket was non changeable although this was accepted ans fare difference paid . I had to attend medical appointment”

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Posted 2 years ago

“Good staff especialy charlie”

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Posted 2 years ago

“Excellent friendly fantastic helpful service from Maggi Grace Much appreciated William LEE”

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Posted 2 years ago

“Excellent service,friendly staff,recommend Thank you Carol Smith.”

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Posted 2 years ago

“Very helpful call with Richard”

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Posted 2 years ago

“Highly recommend, Ruby very helpful”

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Posted 2 years ago

“The customer service is excellent. Would definitely recommend.”

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Posted 2 years ago

“Richard Neeson was ever so helpful and patient, he tried his best to get the best possible outcome for me after I wasn't able to take up my flight as planned. Can recommend!”

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Posted 2 years ago

“Ruby from the agency is a very polite person and she was very helpful, keeping me up to date with changes the airline made via email but also followed up personally to ensure that I was aware of them. Would definitely recommend for travel booking.”

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Posted 2 years ago

“As we booked early it was no surprise that the airline changed our schedule. Sophia was excellent at helping to get a viable alternative. Thanks.”

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Posted 2 years ago

“I am really thankful Mr FREDDY and his company,he helped me a lot ,very polite and kind gentleman Thank you very much”

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Posted 2 years ago

“Helpful staff, Kevin in particular was very efficient at answering my queries. I have found them to be a good company.”

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Posted 2 years ago

“Really quick response from Sophia and kevin . Great price. Follow-up call the next day to confirm the booking.E ticket sent on same call”

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Posted 2 years ago

“Sarah was very helpful and resolved my issue within 5 minutes - good service - much appreciated”

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Posted 2 years ago

“EXCELLENT IN CUSTOMER SERVICE ESPECIALLY MR.Richard Neeson who always attending my queries.”

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Posted 2 years ago

“RICHARD NEESON was really helpful and patient with us. He worked really fast sorting out our tickets for us. Thank you so much.”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews