Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Getaflight made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick to process my e-ticket and great customer service”

Helpful Report

Posted 2 years ago

“I am very happy with the service”

Helpful Report

Posted 2 years ago

“Found my family flights to Kuala Lumpur by searching on Skyscanner - selected and transferred to Get a Flight. Site was easy to use and the flights were booked in a few mins. The eTickets were sent the next day and I had a courtesy phone call from Eva to see if everything was correct and whether I needed anything else.”

Helpful Report

Posted 2 years ago

“Very good web site, easy to use. Good price, also Freddy is very helpful guy . Help me all the way to book my ticket thanks.”

Helpful Report

Posted 2 years ago

“Very good, efficient, and helpful customer service. Many thanks.”

Helpful Report

Posted 2 years ago

“I came across the getaflight web site while hunting for a cheap flight to Bangkok. They were the most reasonable, the web site was very easy to navigate and within moments I had my return flights booked. I even had a call from one of their representatives Eva just to ensure that everything was ok. Great service and cheap tickets.”

Helpful Report

Posted 2 years ago

“Best deal and Freddy was a very helpful agent - thank you.”

Helpful Report

Posted 2 years ago

“I purchased this ticket on September 6@2136 with this consultant Sarah. At first it was all good until a few days after i still havent received my email confirmations and eticket. I phoned their office on Friday(Sept9) three days after and still nothing arrived. I was then reassured by a colleague that it will come but today September 10,2022 4days after i then called the office at 2145 and until then it hasnt been sent until now. So I'm not happy about it as i was the one whose chasing this up to get this. Poor customer service. After requesting it, the staff who answered me sent ir finally after my reminder. Then i requested to speak to Sarah myself after investigating what happened she said that she had sent it but it wasn't received until i made this known to them. She apologize but i asked her why it happen and suddenly in an arrogantly manner she said what is the issue here still i Have already apologisw. I Dont like the tone of her reply to me thats why I'm upset about it more. I was even planning to give positive feedback but due to this i will give the Lowest and worse feedback to this matter.”

Helpful Report

Posted 2 years ago

“Contacted the company today regarding my e-ticket and spoke to a representative called freddy who sorted my query in about 1 minute, thankyou!”

Helpful Report

Posted 2 years ago

“I accidentally input the wrong date of birth for my passenger and Sarah S changed it for me within minutes of me asking them to do via the online chat”

Helpful Report

Posted 2 years ago

“I would like thank Freddy for his patient and for taking the time to explain everything to us.”

Helpful Report

Posted 2 years ago

“Swift post-purchase fix of an email typo during booking.”

Helpful Report

Posted 2 years ago

“Hi Kevin very thankful to you and your Team David both are superstar”

Helpful Report

Posted 2 years ago

“Kevin was very helpful”

Helpful Report

Posted 2 years ago

“My case was handled by Sarah. I wanted a ticket cancellation due to personal reasons. She was very kind and helpful. She addressed all my queries and responded at the right time. Thanyou so much.”

Helpful Report

Posted 2 years ago

“Excellent service, and got price on Tickets”

Helpful Report

Posted 2 years ago

“Hello !!! My experience with booking online didn’t go well. It was some issues when I wanted tkk on pay. Apparently the fair did not match BUT i it’s say when I spoke to their representative over the phone who was SARAH,,, she resolved my issues with so much patience and made sure I was given a good price though a slightly different from the original price but her efforts and customer service was remarkable. I must say she is a huge success for her company. Many thanks”

Helpful Report

Posted 2 years ago

“I had to use the online chat as I had an issue regarding flights I booked. The only thing I would say is don't just say "I advise you to go to the airlines site" rather then asking me what the issue is. I couldn't log in I have to keep resetting my password to get in which is stupid! But when I told Sarah the issue I had she advised me & we sorted it. Which I was happy with in the end. But next time ask what is the problem. But Sarah was helpful! Thank you”

Helpful Report

Posted 2 years ago

“Thank you so much Kevin sir for my booking I was stucked in Ethopia but you made my booking now I will come back to UK”

Helpful Report

Posted 2 years ago

“Great help from Kevin he was awesome he given my last minute flight for my daughter I am really Thankful to Getaflight for good advisor Kevin Walker I really recommend Getaflight and Kevin walker...........”

Helpful Report

Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews