Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never buy from this company, totally useless, after you filled all your detail and proceed with the payment, an email was received next day declining the purchase I have to call the agency simple said! there's no more availability for the tickets. also,.I have yet to get the money back from them which totals to £1890 .This type of companies should be put off by the regulators”

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Posted 6 years ago

“Turned up to Manchester airport on 24/9/18 for our flight to Toronto to be told the company had cancelled our booking. What a shambles of a company. We had to stay an extra 2 nights in Canada to get a return flight too. Would never use again in a million years. Their customer service was atrocious too when we had to speak to them at the airport.”

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Posted 6 years ago

“To be ohnest I booked tickets and then looked at reviews and was panicked, tried calling no one picked up may be due to late weekend evening got more panicked, tried calling my credit card company to cancel the transaction again no assistance due to weekend. Next morning a gentleman Jai picked up the call and assured me that the boking is gone through immediately gave me regarding number to check with airline website. So I will have to say lowest cost and no hassle.”

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Posted 6 years ago

“It is not a reliable agency, I have sent an email inquiring about my booking and no answer yet. Never buy again from Getaflight”

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Posted 6 years ago

“Very dissapointed- booked flight at 7.00 in evening and next day exactly the same flight was reduced by about 70.00-less than 12 hours after I had booked Called them- they said nothing can be done ---will not be using them again”

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Posted 6 years ago

“Extremely disappointed getaflight cancelled my booking and had charged my credit card account leaving me to have to wait now for a refund before I can rebook. This a unacceptable I’m very ver disappointed and saddened to say the ve”

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Posted 6 years ago

“Never buy from this agency, totally useless, 4 days and still waiting for the pending transaction on my credit card disappear.”

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Posted 6 years ago

“We booked flights online to Canada for 4 people everything went through ok ,money was taken out bank so just waiting on email on flight confirmation....next day receive email saying price expired so was going to refund money so we looked again on line at flight prices and the original price we had seen was still there???we called and spoke to a agent and he quoted a different price to the online price so to me that is false advertising and to make it worse we can't get our money back for 3 to 5 days to book another flight,will not be using this company as they are advertising flight prices that don't exist.”

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Posted 6 years ago

“I bought airline tickets and although I was nervous using a new service, it was straightforward. The ticket came through within 24hours as described and when I rang customer support they picked right up.”

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Posted 7 years ago

Getaflight is rated 4.5 based on 1,589 reviews