Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service and staff easy to work with on-site chat with Kevin walker but strange the price jumped up during booking and paying but still cheap”

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Posted 2 years ago

“I would like to thank to Kevin He was very efficient and helpful with sorting out for me immediately. I would definitely contact him if I ever need help. Thank you Kevin”

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Posted 2 years ago

“Good price. Good service from Kevin. I particularly like the live chat which answered my questions. 👍”

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Posted 2 years ago

“Kevin was very helpful and efficient in sorting out my booking. Thank you.”

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Posted 2 years ago

“Very helpful and pleasant”

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Posted 2 years ago

“Online service failed but customer service from Maggie was very good.”

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Posted 2 years ago

“Booking this last minute flight with assistance from Richard Neeson remains one of best occasions I've had with a Customer service agent. He was cool, calm and collected over the phone; patient and accepted responsibility, while explaining the reason I could not get my earlier booking through online. He took charge of the process, confirmed a variety of options, within my budget allowance and now I can travel to attend my very important International Conference in Nigeria. Thank you Richard.”

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Posted 2 years ago

“Very good, also really good service provided by Freddy who explained everything so calmly and nicely. Thank you 😊 Happy with Getaflight service.”

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Posted 2 years ago

“I have let down from one of your staff. I don't know her name but after 15 minutes I have received call from Maggi regarding my booking. She was so helpful and polite. she helped me throughout my booking. Thank you so much for help Maggi. Appreciated.”

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Posted 2 years ago

“Richard was efficient and profess”

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Posted 2 years ago

“Good customer service”

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Posted 2 years ago

“Very easy to book and very helpful”

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Posted 2 years ago

“Really great service & Maggi grace helped me by calling & supporting me …. Really loved it & got my tickets for cheaper rather than paying the huge amounts, would definitely recommend their services :)”

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Posted 2 years ago

“Customer service excellent”

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Posted 2 years ago

“Very Happy with purchase of tickets to India and got good competitive price .. Good customer service and very well approach received from agent : Jordan I would recommend this Travel Agency.”

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Posted 2 years ago

“It was a very good service she provided for me. Thank you”

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Posted 2 years ago

“Kevin walker told me of a schedule change, and when I accepted it, He confirmed my new flight details on chat promptly”

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Posted 2 years ago

“Really helpful from start to finish, in particular staff member "Kevin " who helped me with a flight change that came from the airline. Very helpful, thanks so much”

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Posted 2 years ago

“Kevin walker help me with my queries and sorted out everything for me.”

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Posted 2 years ago

“Mr Walker thank you so much you have made booking the flights so much easier. I am beyond grateful for all your help. First class service and I would highly recommend”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews