Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Jordan for Great Customer Service.”

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Posted 2 years ago

“Halpful اطيب مره”

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Posted 2 years ago

“Excellent service by Raymond!”

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Posted 2 years ago

“Richard was very helpful, kind and efficient with my many questions. A perfect person for the job!”

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Posted 2 years ago

“Andy was superstar he helped us regarding baggage enquiry”

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Posted 2 years ago

“Andy was very helpful on live chat he helped me in 10 minutes”

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Posted 2 years ago

“Booked three tickets to Dubai with this company. The E-Tickets are sent via Email, in next 2 hours by Sarah Wilson Great help”

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Posted 2 years ago

“Good work and helpful person and very good customer service especially Sarah you Really very kind, helpful person .and always I am Ethiopian Airlines customer ,and I am Ethiopian Nationality Thanks your Cooperation”

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Posted 2 years ago

“Sarah helped me to book my ticket I really appreciate her I always recommend this company to my friend and relatives”

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Posted 2 years ago

“Hi would like to thank customer relations Richard Neeson who helped me with a booking problem. Richard was courteous, pleasant and very professional. He dealt with everything as he said he would and nothing was too much trouble for him. Richard is definitely an asset to your company and if it wasn’t for his kindness and assistance I probably would not have used your company in the future , he changed that. So a big thank you again Richard. All the best in your future. Kind regards Julie Hill”

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Posted 2 years ago

“Hi spoke to Sophia she was very nice on the phone and was quickly able to assist me with my query, great service”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

“Sarah Wilson was lovely and helped with my booking today. Feel much happier now knowing my booking is complete.”

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Posted 2 years ago

“Very fast acting service, couldn’t be happier. Was stressing but Sarah was quick to sort everything out. Thank you”

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Posted 2 years ago

“I was unable to complete my booking online and therefore had to contact customer service, the advisor KEVIN WALKER was excellent, very efficient and helpful, He managed to ensure the booking was secured at the same price, kept me informed throughout the process and delivered what HE promised. Would definitely recommend and will definitely be using the service again. HE Sent me E-ticket in 2 hours as well ,Smooth seamless process from booking the air ticket to boarding very friendly and cooperative. Definitely will do business again. I am giving 5 stars to all over and also specially”

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Posted 2 years ago

“sarah was very helpful in the chat!”

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Posted 2 years ago

“The WhatsApp service was super easy to communicate with the Getaflight staff. Despite a quite slow response initially, Kevin helped me find a flight that suited me and once caught at the right time resolved my request promptly. Overall this was a much more positive experience than using other customer service platforms.”

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Posted 2 years ago

“Spoke to Andy he was amazing nothing was a bother for him couldn’t believe how helpful he was and will definitely feel comfortable booking with them again. Have a great day Andy.”

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Posted 2 years ago

“Great service with amending details”

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Posted 2 years ago

“He was excellent in sorting my e tickets”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews