Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,588 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,588 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a great experience Richard nesson helped me very I am very satisfied with the customer service he provides”

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Posted 1 year ago

“Amazing Coustmer service RICHARD neeson very friendly and very helpful”

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Posted 1 year ago

“Great experience. Customer service is very good, I felt well taken care of. Kevin was very helpful on Live chat and quick in his response.”

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Posted 1 year ago

“It was a pleasure to work with you. Very efficient and kind”

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Posted 1 year ago

“Sarah was brilliant in answering a query in regards to rescheduling a return flight. Very quick response, great communication skills, and efficient service would definitely make me use this company again!!!”

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Posted 1 year ago

“Efficient service”

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Posted 1 year ago

“Super ! So quick and easy”

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Posted 1 year ago

“Jitty has been very helpful explain every step first time tried getaflight I will try in future”

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Posted 1 year ago

“Good customer service, easy communication. And stuff are kinda.”

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Posted 1 year ago

“Thank you so much Kevin walker you said you would deal with our request within 48 hours and you did.”

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Posted 1 year ago

“Thank you Jitty .. you made the booking super easy to do. A no nonsense and professional approach.”

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Posted 1 year ago

“Thanks Jitty for her great clear help”

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Posted 1 year ago

“Freddy very helpfully sorted out my flights for me! Great service!”

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Posted 1 year ago

“When I spoke with team members jetty She explains me everything nicely Coz this is my first time buying tickets online”

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Posted 1 year ago

“Needed to change ongoing date on ticket due to a death in the family. Effectively handled by Freddie. Very happy with the service. Thanks.”

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Posted 1 year ago

“Prices were reasonable and booking process was smooth.”

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Posted 1 year ago

“No helpful take my money no refundable very very bad service”

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Posted 1 year ago

“Can't give less than 0 star otherwise I would give them -10..booked a emergency ticket looked like a good cheap ticket bought it straight away..reached at the airport on check in kiosk been told I can't fly as I don't have a in transit visa for Germany (frankfurt).just for flight never told or mentioned anything on the booking or e ticket that I need a visa..then tried to phone them but as there office is operational 8am_11pm.only can't get hold of anybody...then tried to phone lufthansa but no luck as they told me to phone just 4 flight to arrange refund..but just 4 flight told me to phone lufthansa. Now all day today almost 5 hours on total ...they can't do anything..avoid avoid better to buy from corner shop they will atleast help you and guide you..just”

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Posted 1 year ago

“Excellent customer service , and good price .”

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Posted 1 year ago

“I called to day with a query about my booking. I spoke with Richard Neeson who was absolutely fantastic, he was very informative and polite, he gave me good advice about my options. Many Thanks”

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Posted 1 year ago

Getaflight is rated 4.5 based on 1,588 reviews