Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much for your services . Today I had a Conversation with Kevin about my flight and i am very pleased with his services. He dealt with my query confidently and provide a best customer services.”

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Posted 2 years ago

“Maggi was very helpful in processing our flight request, on phone, and via email.”

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Posted 2 years ago

“kevin Help us to find my booking and send my Travel Documents on time”

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Posted 2 years ago

“The customer service is excellent. Very quick reply. The agent Sarah has been very helpful.”

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Posted 2 years ago

“Well done Freddy, job well done. I have phoned several times to change my return flight date due to an unexpected wedding taking place whilst I am on my holiday. I was not impressed with the service I recived previously or the price I was quoted either, but luckily I phoned today as one last chance and Freddy sorted me out nicely in terms of the service I received and the price quoted and subsequently paid.”

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Posted 2 years ago

“Freddy was very professional and sorted out my e-Ticket in a few seconds. Many thanks Freddy!”

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Posted 2 years ago

“Kevin Good service thank for travel arrangement for Dubai”

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Posted 2 years ago

“East to use and book with. Our flight schedule changed and they let us know really quickly, Kevin was a great help.”

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Posted 2 years ago

“Really helpful from start to finish, in particular staff member "Kevin " who helped me with a flight change that came from the airline. Very helpful, thanks so much.”

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Posted 2 years ago

“Best value flights I could find, needed to call and got through to customer services straight away who then dealt with my issue swiftly. Impressed with Kevin for everything so far.”

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Posted 2 years ago

“I phoned you after I booked a flight and I need to cancelled the ticket and change the flight, I contacted you if I can get refund and re-book, but one of your staff didn't help me at all. Then I contacted a different department. You helped me a lot. Even though it was a very small amount, I got refund and you helped me a lot to re-book flight. You have contacted me 3-4 times to make sure that I got a right flight. I very much appreciated your help and patient with me. Thank you very much.”

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Posted 2 years ago

“Excellent and very helpful by the Sarah S Thank you”

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Posted 2 years ago

“Sarah at Getaflight was very helpful and professional in sorting out the price differential and helping with the booking process. A good experience so far. Many thanks :)”

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Posted 2 years ago

“Maggi. Ggggggh”

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Posted 2 years ago

“all my queries were sorted promptly”

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Posted 2 years ago

“Very good customer service help full and good price also I am happy”

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Posted 2 years ago

“Sarah was great helped me out to sort out my booking with in 2 Min . Thank you Sarah”

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Posted 2 years ago

“I had an incorrect e-tickets sent to me. One call to FREDDIE smoothly solved the problem. Thank you FREDDIE. Basil Brennan”

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Posted 2 years ago

“Richard was very helpful today I lost my E-Ticket and hehas resent me all the details”

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Posted 2 years ago

“Kevin was very helpful person on Getaflight Live chat support”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews