Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Freddy knew his stuff. Beat the price I found via Skyscanner even. Normally it is the other way round.”

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Posted 2 years ago

“Thank you kevin”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Lovely service and nice to have them call to confirm all details. Thanks Maggi”

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Posted 2 years ago

“maggie grace was excellent. Found me the perfect flight with the extra baggage allowance which i was struggling to sort on line.”

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Posted 2 years ago

“maggie grace was excellent. Found me the perfect flight with the extra baggage allowance which i was struggling to sort on line.”

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Posted 2 years ago

“Assisted by Maggi, was quick to response to my querries.”

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Posted 2 years ago

“Pretty seamless transaction to book the flight however a problem occurred on the return leg, which despite Richard Neeson's best efforts we couldn't resolve in the time available thereby requiring an alternative one-way flight back from the US to LHR to be booked. Richard remained in contact throughout suggesting alternative options and has taken it upon himself to try and secure a partial refund from the carrier due to the issues experienced. His approach to customer service is exemplary.”

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Posted 2 years ago

“Great service maggie grace. Reconfirmed all details with me”

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Posted 2 years ago

“Richard Neeson was helpful and did a a good follow-up on mu query.”

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Posted 2 years ago

“Good service from Freddy”

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Posted 2 years ago

“Sarah helped me through the process like a champion. Amazingly helpful, great service. Thank you!”

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Posted 2 years ago

“The whole process of booking our flights from start to finish was so easy and stress-free. Thank you Kevin Walker”

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Posted 2 years ago

“Kevin gave me a courtesy call after I booked a flight with the company. I had a couple questions which were answered straight away with no fuss. Very good company for cheap flights and will use again.”

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Posted 2 years ago

“Kevin was very helpful and polite when reconfirming a scheduled flight timing change for me. Very happy with company'service and will definately use them again in the future.”

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Posted 2 years ago

“Kevin dealt with my emergency flight diligently and with compassion. I Thankyou for all your assistance”

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Posted 2 years ago

“FREDDY Top Class Customer service”

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Posted 2 years ago

“Freddy was very helpful and extremely efficient. Really appreciated all his help in sorting my problem quickly.”

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Posted 2 years ago

“I would like to thank Freddie for his amazing service.. he had me booked in no time and was very helpful with information”

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Posted 2 years ago

“Freddy was very courteous and professional. Was fantastic from beginning to the end. Will use again and certainly recommend to others if i get the kind of service he rendered. Basil”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews