Getaflight Reviews

Name: Getaflight
Rating: 4.56

4.6 Rating 1,637 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou Mariam cruse for doing a fantastic job and being very helpful”

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Posted 2 years ago

“Great price and really good chat response time.Thanks to Peter Brown for helping sorting out slight problem”

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Posted 2 years ago

“Maggie has been a star , booking our flights again this year, we have come back to book with her again as she gave us great service in 2022 too, so we are back now booking new family holiday with her help. Very efficient and helpful. Thank you”

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Posted 2 years ago

“Maggi Grace was EXCELLENT! I made a mistake with my dob on the booking and Maggi amended it immediately. The quickest and most impressive customer service I have ever experienced. Thank you Maggi!”

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Posted 2 years ago

“Very good service and very accommodating of our needs”

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Posted 2 years ago

“Very helpful. Quick response!”

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Posted 2 years ago

“The query was resolved within seconds not even minutes!!!”

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Posted 2 years ago

“Freddy did a good job.”

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Posted 2 years ago

“Peter has been excellent in providing quick response to the questions raised.”

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Posted 2 years ago

“Dean was very helpful in getting my flights arranged.”

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Posted 2 years ago

“Jitty, was really helpful and supportive and did a great deal for me, great customer service will be continue using your agency for my next flight”

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Posted 2 years ago

“Great professional service by peter brown!”

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Posted 2 years ago

“Bella called me back after I faild to book through online. She was very helpful and professional and helped me to do the booking as fit with my needs”

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Posted 2 years ago

“Review for Peter brown very helpful answered all my questions I’d highly recommend these guys”

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Posted 2 years ago

“Bella Smith was really helpful in everywhere..also want to thank you all .”

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Posted 2 years ago

“Peter brown, customer care representative was very helpful for changing my ticket date. I appreciate his help”

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Posted 2 years ago

“It was good”

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Posted 2 years ago

“Bella Smith followed up diligently until we got the tickets. She called and emailed. Her conduct was professional and reassuring. I am happy and grateful. Thanks, Bella.”

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Posted 2 years ago

“I have appreciated the performance and speed of their work to find my tickets. I will recommend your company to anyone who is planning a trip”

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Posted 2 years ago

“I was very happy with Getaflight's customer service through Bella Smith who found and organised our flights efficiently and quickly made sure our needs and requests were completed to our satisfaction. Bella was patient with our queries especially as our flights were somewhat complicated. She chose the best prices for us and kept us informed, step by step, of our flight progress and details, helping and assuring us that we got the best possible deal. It was very easy and nice to deal with her. Thank you Bella”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,637 reviews