Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service the agent was very helpful and gave relevant information.”

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Posted 2 years ago

“Customer service by Richard Neeson was excellent, he answered all of my questions and resolved my flight issue”

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Posted 2 years ago

“I am really happy with the whole process. It was easy and Mr. Austin has called me to double check with all the details and confirmed the booking. Looking forward to take service in the future.”

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Posted 2 years ago

“Smooth purchase and their team Kevin is very responsive via WhatsApp and phone call. They reply very promptly to my questions.”

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Posted 2 years ago

“Kevin was very helpful in issuing us new e-tickets promptly after our original flight was cancelled by the airline. Great service thank you!”

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Posted 2 years ago

“Easy booking service to use, E ticket confirmation in less than 6 Hours. Great price in the current climate thank you Kevin walker”

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Posted 2 years ago

“Thank you Kevin for sending E ticket.......”

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Posted 2 years ago

“Perfect servis thanks”

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Posted 2 years ago

“Very efficient and professional service from travel consultant Sarah Walker.”

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Posted 2 years ago

“All good very straightforward, no hidden costs! Thank you Kevin Walker”

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Posted 2 years ago

“Good customer service I talked with Mr Richard, his very helpful and fast response.”

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Posted 2 years ago

“Supreme service from Sarah. Rebooked my flight at the last minute and managed to keep the cost down for me. Highly recommend this company for a great travel booking experience”

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Posted 2 years ago

“Kevin was good advicor he given my refund in 2 day which was pending from 1 year”

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Posted 2 years ago

“Kevin is very good assisting me today. Very effecient.”

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Posted 2 years ago

“Quick, helpful advice from Sarah re baggage allowance. Many thanks”

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Posted 2 years ago

“Got theprice advertized, so often there are many add ons. Had some issues trying to pay, used 2 separate cards. Not sure what the issue was. Decent follow up from Sarah when questions sent in.”

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Posted 2 years ago

“The agent Kevin walker was very helpful even though my flight was cancelled and I was annoyed. He changed it and helped me so much.”

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Posted 2 years ago

“Richard was very friendly and polite. He commented on the country I am visiting is very beautiful - I'm even more excited to go now! Very professional service.”

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Posted 2 years ago

“Sarah was very polite and helped me with putting my booking through as it was declined. Thank you for the great customer service.”

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Posted 2 years ago

“Kevin from Getaflight was fantastic, excellent customer service and very helpful with all queries that I made, I would highly recommend Getaflight to anyone”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews