Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Utter nightmare. Richard Neeson sorted everything out for us though.”

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Posted 2 years ago

“I found good prices for my flights and I had different issues to deal with throughout on which Sarah was very helpful and replied my messages promptly. Thank you!”

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Posted 2 years ago

“I wanted to postpone my return flight from Bangkok to London and called Getaflight to do this for me. The operator I spoke to, Richard Neeson, was very helpful on two seperate calls. He helped me search for an alternative return flight so that I could spend more time with my family in Thailand. Great service!”

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Posted 2 years ago

“Richard’s customer service was excellent. He was immediately reassuring and kind when I called with a problem.”

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Posted 2 years ago

“Kevin is Star ⭐⭐⭐⭐”

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Posted 2 years ago

“I am really Thankful to Kevin walker he helped me out for new flight change with out any charges after airlime made changes to my flight without any notice but he given me suitable timing”

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Posted 2 years ago

“Helpful, respond quickly and efficiently, special thanks to Kevin walker for sorting out the tickets so fast. Good and helpful staff”

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Posted 2 years ago

“Good experience of booking tickets. Kevin has been very helpful and have checked with me if i have everything i need for my travel. Good and Friendly staff.”

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Posted 2 years ago

“Great service when changing a flight. Sarah was very courteous and understanding.”

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Posted 2 years ago

“Richard Neeson was always extremely kind and helpfull with all details I needed! Thank you!”

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Posted 2 years ago

“Kevin was excellent with help wel done very easy tranction thanks”

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Posted 2 years ago

“DEDIATED HELP TO UNDERSTADING AN ISSUE WITH THAI WEBSITE FROM Richard Neeson”

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Posted 2 years ago

“Kevin walker was gret leader He helped me with new timings which was changed by Airline he changed my flight has been confirmed by Kevin”

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Posted 2 years ago

“Excellent customer service! Sarah S answered every questions I had very quickly. She was very helpful and understanding, very satisfied with the service.”

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Posted 2 years ago

“Very helpful Understanding My worries was solve thanks to Mr Richards”

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Posted 2 years ago

“Very good service, particularly when I had to cancel late because I tested covid +. Richard Neeson was very helpful in getting me as good a refund as he could from the airline”

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Posted 2 years ago

“Review 2 I was helped by the lovely Kevin walker , he was very helpful and understanding. I appreciate the help, he talked to me slowly and spend time explaining the process and didn’t rush me as he understood how important it was for me. Thank you Mr walker for your help.”

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Posted 2 years ago

“Kevin walker was great helping with my query”

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Posted 2 years ago

“The service was great. They were very professional and helpful. I was dealing with Mr Kevin Walker who made the experience very easy and stress free.”

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Posted 2 years ago

“Thank you Kevin for E-ticket”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews