Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,588 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,588 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Helpful!”

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Posted 1 year ago

“the customer service was faultless a lady called JITTY dealt with me and she was so patient and understanding i had a problem with confirmation from the bank and she guided me every step of the way to getting my ticket booked at an amazing price i would certainly use this company again”

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Posted 1 year ago

“excellent service , went to book flight via a well known platform.. Which cutting a long story short was no longer available. The agent, called back and said "no worries, we can do it cheaper" yay great. What can i say , it felt like xmas.”

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Posted 1 year ago

“This is the second time that I have booked my flights through yourselves and will continue to do so, the reason being you get excellent customer service and very reasonable prices. Thank you to Jitty for resolving my issues.”

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Posted 1 year ago

“Maggii Grace was very helpful with my questions and booking today.”

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Posted 1 year ago

“It was very quick and straight foward. Maggi dealt with my inquiry very fast and solving my issues.”

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Posted 1 year ago

“Bella Smith, was clear, helpful and very patient with me. Ahi is also very professional, with excellent skills dealing with the public. I would recommend your company to anyone looking around for a safe travelling Agency.”

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Posted 1 year ago

“Good customer service”

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Posted 1 year ago

“I like getaflight service very easy booking than you 😉 😏.”

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Posted 1 year ago

“very helpful service from Richard.”

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Posted 1 year ago

“Recently booked a flight but no confirmation was sent, as I contacted the team Richard Neeson was a great help and very calming. Re-assured me with the booking confirmation and the e-tickets being sent within 24 hours. Thank Richard for your help.”

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Posted 1 year ago

“Great service good communication which is rare”

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Posted 1 year ago

“Thank you, Maggi, for helping me to book the flight tickets from NCL to TVC in short duration. Excellent service”

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Posted 1 year ago

“Jitty was quick and efficient throughout the process of booking my flight, explaining each step of the way and honest regarding my expectations”

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Posted 1 year ago

“Customer service query. No waiting for a real person to answer and confirm details I asked for clarification on.”

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Posted 1 year ago

“Maggi Grace was very helpful to my enquiry regarding Qatar changing our flight. she's got good impeccable customer service skills. I will always recommend her to friends and family. waiting for the alternative flight Maggi offered me to be updated on the system. Thanks Maggi.”

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Posted 1 year ago

“Very good and Quick customer service and affordable price specially JITTY she is best employee.”

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Posted 1 year ago

“Cheap date change price by ronney”

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Posted 1 year ago

“Schedule change in my flight .. ronney help me”

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Posted 1 year ago

“kevin helped us purchase our flight in a very speedy and efficient manner. He was great to work with and I would highly recommend this organisation and kevin service. Thank you again”

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Posted 1 year ago

Getaflight is rated 4.5 based on 1,588 reviews