Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flight prices are competitive and the customer service was good but problems with the payment failures reduced my overall satisfaction. I tried multiple cards with different browsers but without success. Only when using bank transfer was payment accepted. This narrowed down my options on this holiday.”

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Posted 2 years ago

“Richard has been really helpful, I really appreciate the support he provided. Thank you for your help”

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Posted 2 years ago

“Kevin gave me a courtesy call after I booked a flight with the company. I had a couple questions which were answered straight away with no fuss. Very good company for cheap flights and will use again.”

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Posted 2 years ago

“Very happy with the small change you have given me in my flight Thank you Kevin .”

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Posted 2 years ago

“The customer service advisor - kevin walker was helpful, communicating with us often by email or phone call, making sure we are updated with our travel itineraries of changes or amendments . Highly recommended travel agency !”

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Posted 2 years ago

“Jitty helped me to get better price and did a great job”

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Posted 2 years ago

“Great customer support very easy to book I will use again for sure”

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Posted 2 years ago

“Sarah was really helpful in sorting my booking over webchat. Great service”

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Posted 2 years ago

“Great quick and clear service, thanks!”

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Posted 2 years ago

“The speed, the staff courtesy and the whole booking process was very efficient. I am happy. Particularly with Kitty's cooperation and kind help.”

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Posted 2 years ago

“Happy with the service I have received to date. Kevin contacted me immediately when there were schedule changes to make sure we were ok with them”

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Posted 2 years ago

“Really helpful from start to finish, in particular staff member "Kevin " who helped me with a flight change that came from the airline. Very helpful, thanks so much”

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Posted 2 years ago

“I would like to thank to Kevin He was very efficient and helpful with sorting out for me immediately. I would definitely contact him if I ever need help. Thank you Kevin”

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Posted 2 years ago

“Kind explanation and correct service”

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Posted 2 years ago

“I was very happy with the information Sarah gave me she was polite and very helpful.”

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Posted 2 years ago

“I ran into complications, phoned and was able to speak to Richard Neeson. He analysed the situation I was in and was empathetic towards seeing what could be done. We discussed many things with great communication I found easy to decide my options. Overall went great and now I can enjoy my flight!”

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Posted 2 years ago

“Very nicely handle and easy to book with you thanks so much”

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Posted 2 years ago

“Very good communication with Maggi Grace, very good in knowledge of her work, was very impressed with her, i would definitely come back to Getaflight, my thanks for the good service”

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Posted 2 years ago

“I called Getaflight and Jitty helped quickly and she kept calling until the issue was resolved and I really appreciate her efforts .She was very helpful.I would recommend Getaflight to my family and friends”

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Posted 2 years ago

“Great very good”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews