Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,588 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,588 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Getaflight made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth and straight-forward process in booking tickets, helpful customer service. Would definitely use it again.Thank you Kevin walker.”

Helpful Report

Posted 1 year ago

“Great deal ( ronney)”

Helpful Report

Posted 1 year ago

“Deals are much cheaper…agent name ronney”

Helpful Report

Posted 1 year ago

“Romney did the best job .. much appreciated”

Helpful Report

Posted 1 year ago

“Needed a flight change. Customer service from Kevin online chat was able to support and get this done at the cheapest price possible. Quickly responded. Good customer service.”

Helpful Report

Posted 1 year ago

“Richard was knowledgeable, professional and friendly. He was able to answer my queries, and give advice to ensure I was fully prepared for planning my trip.”

Helpful Report

Posted 1 year ago

“Great service from Eric Peterson when I called with a query regarding my e-tickets, problem was sorted within 5 minutes, thank you Eric”

Helpful Report

Posted 1 year ago

“Excellent service and great customer experience with sara thank you.”

Helpful Report

Posted 1 year ago

“It’s assist me nicely and successfully”

Helpful Report

Posted 1 year ago

“Sarah was ace! Thank you.”

Helpful Report

Posted 1 year ago

“i have spoken to Mr kevin Walker he was very freindly and helped me out to get a good fare. i would give 1000 stars nt only 5 stars.”

Helpful Report

Posted 1 year ago

“I was assisted by Jitty and what a smooth and wonderful experience it was. She seemed very kind and patient. Helped search for various flights and got me the best possible deal. Very happy and satisfied with the service.”

Helpful Report

Posted 1 year ago

“Kevin was great. he liaised with my partner in the uk over the phone and me in Thailand over email to change my flight. he was very quick and did a great job. Thank you Kevin for getting me home!”

Helpful Report

Posted 1 year ago

“Then I tried to book two days ago the payment was declined after trying with three different cards. Later when I checked with my banks in Canada it turned out that Getaflight.co.uk only accepts UK cards. I had to ask a friend to help me out. However, I paid the original booking price. To note, the staff were quick to respond. Especially, Kevin Walker in Sales was very helpful.”

Helpful Report

Posted 1 year ago

“Kevin was helpful, but prices were Cheaper by the time of booking by about £30.”

Helpful Report

Posted 1 year ago

“Thank you Kevin For sending me E ticket”

Helpful Report

Posted 1 year ago

“Very helpful and patient as we made many changes. Excellent service and friendly. Thank you kevin and alice”

Helpful Report

Posted 1 year ago

“Perfect & professional customer service It was one of the best customer experience fast & easy very helpful specially from Jitty she was amazing”

Helpful Report

Posted 1 year ago

“I was quickly notified of the flight time's change and once I accepted the change, I received the new e-ticket within two days. Charlie was there when I called to ask about the change and he called me to check I received the new e-ticket.”

Helpful Report

Posted 1 year ago

“Jitty was very helpful and patient in talking us through finding the flight we wanted and then booking it for us. Thankyou”

Helpful Report

Posted 1 year ago

Getaflight is rated 4.5 based on 1,588 reviews