Getaflight Reviews

Name: Getaflight
Rating: 4.55

4.6 Rating 1,631 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service and quick at finding an alternative flight for the same price when ours was fully booked. So far so good! Thanks Jitty and team”

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Posted 4 weeks ago

“Satisfied wuth all the services”

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Posted 1 month ago

“Quick and easy”

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Posted 5 months ago

“Very good experience and special thanks to Alex for good service”

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Posted 7 months ago

“Brilliant customer service and updates given with quick and swift service”

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Posted 8 months ago

“The telephone assistant, DEVIKA , was very helpful.”

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Posted 1 year ago

“Bella was really good and very helpful”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

“Ethan Walker certainly put my mind at ease with his prompt reply n action regarding a hitch in my flight booking. Thank you”

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Posted 1 year ago

“Although unable to clarify the problems at this stage, Peter was very helpful. Hopefully, if we need to go back to him, he will be able to fix it.”

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Posted 1 year ago

“Quick and easy booking, thanks Peter”

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Posted 1 year ago

“Prompt online booking. Online chat needs improvement”

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Posted 2 years ago

“Very happy to have some one on chat and on a call on a Saturday after normal business hours. However booking form could be much clearer and should state names as per passport. Not just to have first name last name.”

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Posted 2 years ago

“It was good”

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Posted 2 years ago

“Dealing GAF was made so simple and I must thank Peter Brown for how he answered my questions and made an added booking so easy. Thank you all, P A Mason”

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Posted 2 years ago

“Jitty was really kind and helpful. She gave good options for flights and behave professionally .”

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Posted 2 years ago

“Customer service was excellent. I had to cancel & rebook my flight. Freddy helped me to get a ticket which was cheaper in that month. Thank you. But the cancellation fee was bit high..”

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Posted 2 years ago

“Phone answered promptly and efficiently. Helpful; staff who was able to deal with my booking there and then and get it all sorted”

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Posted 2 years ago

“Great service and communication , Maggi Grace helped me several times on up grades of seat ! Faultless , im a regular flyer and always use getaflight when possible”

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Posted 2 years ago

“Absolutely excellent service quick and easy.. and jitty was absolutely fantastic and so polite a credit to her job”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,631 reviews