Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,784 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All great - delivery guy very good”

Helpful Report

Posted 9 months ago

“Good company to buy from, ordering samples first couldn’t be easier and quick responses at all times.”

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Posted 9 months ago

“My daughter loves her new bed - it fits in perfectly in her bedroom, being modern and of very good quality. We love the fact that it was made down the road from us and it was a bonus that it was easy to assemble too!”

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Posted 9 months ago

“Lovely bed really pleased with quality. But not easy to assemble.”

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Posted 9 months ago

“We were kept informed through the whole manufacturing process. The bed arrived on time & well packaged. All parts were present. The instructions were easy to understand. The bed went together smoothly. We chose cinnamon, great choice. Even though once the mattress went on you couldn’t see the gorgeous bed underneath.”

Helpful Report

Posted 9 months ago

“Excellent. Delivery and assembly very efficient. Thanks.”

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Posted 9 months ago

“We visited the factory to see the beds in the showroom. We had the place to ourselves and were able to see the quality of the beds and the colours of wood available with our own eyes. We were kept updated with the progress of the building of our bed which arrived on the day planned. The bed is of very high quality. We were not disappointed.”

Getlaidbeds.co.uk 5 star review on 30th April 2024

Helpful Report

Posted 9 months ago

“We finally found the bed frame we were looking for a long time. It’s king size low oriental bed finished with grey washed colour. The quality is really good. The components fits very tight. Only thing I didn’t like was 3 out of 10 slats. They’ve had very rough patches and the timber was chipped off on them. So I’ve had to sand them down to make sure they won’t damage the mattress. Other than that we both love the bed frame.”

Helpful Report

Posted 9 months ago

“Order was processed and delivered on time. Communication was clear and concise. The bed itself is as described, took two of us an hour or so to assemble, very pleased with the finished result.”

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Posted 9 months ago

“Really good customer service. The delivery arrived on time and the assembly team did everything we could have asked for. The product itself is sturdy, well-crafted and looks exactly how we wanted it too. I would 100% buy from them again,”

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Posted 9 months ago

“Product was great- good quality and looks excellent Easy to order. Good customer service when needed. Paid extra for delivery as needed to know window it would arrive in- we received the initial text with 2 hr window but then no phone call, no live tracking, no further text as per information given. I have a baby and we don’t yet live in the house so I was relying on this. Delivery men from GLB didn’t seem to know anything about it. They were good natured about me not being there on time as a result though and were careful with the delivery.”

Helpful Report

Posted 9 months ago

“Get Laid Beds to the rescue! After a nightmare experience with another company, where we were left sleeping on an air mattress on the floor for two months, Get Laid Beds came to the rescue, making and delivering our first bed within two weeks of placing the order. It is surprisingly difficult to find a well-made wooden bed frame with the option of underbed storage drawers that roll out. Get Laid Beds' London bed is priced very reasonably considering the quality of the construction. We spent an evening after work building it all and were delighted with the result. Thank you guys for providing the first major piece of furniture in our first house!”

Getlaidbeds.co.uk 5 star review on 29th April 2024

Helpful Report

Posted 9 months ago

“Found them really easy to order from. Had a query, called in and spoke to someoneon the phone and placed order accordingly. You might not think this is a biggy but i also but another bed from DUSK at the same time. Still waiting on the other bed and cant get hold of them to discuss. Held for ages twice now and nothing! The bed itself is beautifully made and my son iss overjoyed with it/”

Helpful Report

Posted 9 months ago

“The bed arrived spot on time, delivered by a very helpful driver. We put it together ourselves, according to the enclosed instructions, with only a tiny bit of difficulty. It is a very fine and sturdy bed and looks very good in the bedroom.”

Helpful Report

Posted 9 months ago

“The beds are excellent but I’ve still not had all of it delivered. FedEx delivered 5 of 6 boxes on Thursday and nothing since. Set a day a side to build both beds and only completed one. One happy and one disappointed child. No contact from GetLaid beds or FedEx to resolve it”

Helpful Report

Posted 9 months ago

Good Afternoon, We would like to sincerely apologise for the inconvenience you faced regarding the delivery of your order. It is truly disheartening to hear that only 5 out of 6 boxes were delivered by FedEx, at the time and that this resulted in one happy and one disappointed child. We deeply regret the frustration and disappointment this may have caused. Get Laid Beds were not made aware of this delivery split by FedEx. Our phone lines are limited on the weekends, however the customer service team are still available on live chat and email Monday - Saturday. The best way to raise concerns is to contact them directly. This would result in a response and further information being given to you once they had spoken to FedEx. We are very sorry you experienced a split in delivery, FedEx have rectified their mistake and the remaining box has been delivered. At Get Laid Beds, we strive to ensure a seamless purchasing experience for our customers, and we are truly sorry for falling short of meeting your expectations in this instance. Your feedback is valuable and helps us address areas for improvement. Kind Regards, The Escalations Team

Posted 9 months ago

“The bed looks good and the mattress very comfortable. Vin delivered and assembled on his own and was in and out within 30 mins. Really pleased, thanks guys.”

Helpful Report

Posted 9 months ago

“Love it! I bought this bed as I got sick having to replace slats every few months or replacing the bed. The bed sturdy and strong! Which is just what I was looking for. Ordering was easy and communication was great!”

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Posted 9 months ago

“Really pleased with the bed and mattress. By far the best we have had and worth every penny. The white glove service was excellent too. No complaints. Excellent sleep since and very pleased.”

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Posted 9 months ago

“Great order process and always kept me informed as to the progress of the manufacture and delivery. Thrilled with my new bedbase, lovely quality and easy to assemble. All together a great experience to deal with Get Laid Beds Thank you!”

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Posted 9 months ago

“Really happy with our bed and the whole buying experience! Great communication and seamless delivery, the wood looked just as pictured and a lovely quality and finish, and it was easy to put together ourselves with everything slotting perfectly into place. The bed looks great and feels sturdy, can't ask for more really!”

Helpful Report

Posted 9 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,784 reviews