Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,790 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and good quality bed!”

Helpful Report

Posted 2 years ago

“Every thing was perfect. The bed is lovely, the team arrived promptly set up the bed quickly, were polite and friendly Communication throughout was easy.”

Helpful Report

Posted 2 years ago

“On the whole pleased with our purchase of the Low Tokyo Bed. It went together quite easily although using screws which does not make it possible to disassemble if it were moved, as other beds. The stained pine looked good considering it was stained pine. Value for money? Slightly overpriced I'd say, but on the whole we are pleased with the bed. One thing though, our delivery was at 8:20pm and the driver (on his own) had started out at 4.00am that morning and had three more drops to make before driving back to Leicester. Is this even legal? Perhaps not safe to himself and other road users on the drive home.”

Helpful Report

Posted 2 years ago

“I like the bed but it’s a shame there is a gap at each end of the mattress meaning dust can get in in the storage space underneath (as it’s an ottoman). The delivery was over two hours later than the delivery slot which I guess happens but wasn’t acknowledged by the delivery team. The delivery team didn’t seem in good comms with the customer service team as they didn’t know they needed to set up the bed and that I had arranged parking for that which I’d told the head office. There was a slight damage to one of the planks but too much hassle to return.”

Helpful Report

Posted 2 years ago

“The bed is great but the courier used (FedEx) were awful. They didn’t attempt delivery on my selected day but didn’t tell me they weren’t going to make it so I missed a day of work unnecessarily. They didn’t communicate that they were going to try and deliver the day after my chosen day or the day after that so I missed these two attempts. I received an email asking if I wanted to amend my delivery but when I tried the link it said this option was unavailable. In the end, I drove to the depot to collect the bed directly from there as I couldn’t get a clear answer about when a convenient delivery could be made. The majority of staff or virtual chats I spoke to at FedEx were very unhelpful. I tried contacting Get Laid Beds but unfortunately they were unable to help because the bed was with the courier already which is understandable. I would recommended Get Laid Beds for a bed but would advise you collect if you can or request a different courier so you don’t have to deal with FedEx. The box was damaged too but I don’t know if that was Get Laid Beds or FedEx and luckily it didn’t affect the product.”

Helpful Report

Posted 2 years ago

“Dealing with this company excelled from start to finish. Lots of questions answered promptly and patiently. Delivery on time and our bed went up three flights of stairs with no problem because of the sensible packaging. Beautifully made and easy to put together...we ordered another one the same day!”

Helpful Report

Posted 2 years ago

“Very good quality bed. Ordering online was easy, tracking given on the day, men who delivered polite and fast at putting bed together. Very happy and would use the company again.”

Helpful Report

Posted 2 years ago

“Lovely bed frame however, ordered a king size and at the same time ordered a remit matress, they dont quite fit, the bed is a good 5 centimeters bigger all round than the matress or could be the matress is not the right size. No big deal, just saying. Good service though, delivered on time.”

Helpful Report

Posted 2 years ago

“The delivery was on time. Very efficient. Two polite young gentlemen. Bed expertly put together and in no time they were on their way to the next delivery. Excellent service. Would have no hesitation recommending to everyone. Perfect service.”

Helpful Report

Posted 2 years ago

“Finally assembled my bed, looks great. However one of my side beams is covered in glue and my floating shelves are missing from my order. Just noticed some damage!!”

Helpful Report

Posted 2 years ago

“Great service, arrived very quickly which was a bonus. Bed when unwrapped was all very solid and well made. Looked the business in fact with little touches like logos and a cloth bag for bolts etc. very easy to put together and in good time. Really pleased with end result, much better than previous purchases and yes ……..a great night sleep 😴 Would totally recommend and great price for a really solid product.”

Helpful Report

Posted 2 years ago

“Very satisfied purchase experience On time delivery and good value for money”

Helpful Report

Posted 2 years ago

“Lovey bed- the oak is lightly than I expected in real life so may put it elsewhere and order a different colour but nice quality. Delivery drivers were lovely but the route they took was bizarre and a huge mix up with the lorry but was all sorted in the end! Happy overall and would buy again!”

Helpful Report

Posted 2 years ago

“Well made bed. Delivered on time & in stalled by friendly & efficient guys.”

Helpful Report

Posted 2 years ago

“The bed came on the date selected and we were kept updated throughout. It is beautiful quality and looks great!”

Helpful Report

Posted 2 years ago

“Fabulous service from start to finish. Customer service super helpful and quick to respond. Kindly rescheduled my delivery when they date I had booked became tricky for me. White glove assembly service very quick, professional and efficient. Bed looks amazing. Thank you so much :-) Looking forward to ordering drawers now!”

Helpful Report

Posted 2 years ago

“Fantastic quality as always. Second bed we've bought from Get Laid Beds. Given the quality of their customer service and their beds we'll buy our next bed from Get Laid Beds.”

Helpful Report

Posted 2 years ago

“Driver wouldn't deliver, even though we've had a bed delivered and assembled by them before. He drove away while I was still on the phone to the office trying to sort it out.”

Helpful Report

Posted 2 years ago

“Great bed lovely colour and very well built with easy directions for assembly”

Helpful Report

Posted 2 years ago

“what a great service from order too delivery more than help full many thanks tony”

Helpful Report

Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 1,790 reviews