Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,784 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently purchased a superking Get Laid bed. Even though they are heavy beds, the actual delivery was easy to move because it came in several manageable boxes (not one gigantic one!). The instructions are simple (but I still do not know where I was supposed to put the biscuits!). I did have to undo a couple of bits that I had assembled because I had them wrong, but the fully assembled bed is well made to a high standard, sturdy, looks great and after a couple of nights sleeping on it, I can tell you there are no creaks or sqeaks.”

Helpful Report

Posted 9 months ago

“I saw a few negative reviews and i almost cancelled my order, glad i didnt. the bed is good quality and was easy to assemble, honestly i think its the best ive ever owned.”

Helpful Report

Posted 9 months ago

“Recently received my 4 poster bed from Get laid beds. I hired an experienced trades person to help with assembly, as the White Glove service was not available in my area. One of the joints in the top section of the bed snapped during assembly, within one hour of taking it out of the box! I contacted Get Laid Beds who advised I will need to pay for a replacement part as the damage happened during assembly. They will not even consider the possibility that the affected part was faulty or of insufficient quality. I am so disappointed in this company and their response. I will not be using this company again. Their 11 year frame guarantee appears to be completely worthless. I have now contacted them 3 times, and received the same response each time, that I must pay for a replacement part. There has been no attempt on their part to establish why the joint failed. I am sure this goes against my consumer rights and I will be investigating this further.”

Helpful Report

Posted 9 months ago

“Almost a month after moving in, finally got round to ordering a bed! Delivery was quick, and the bed looks beautiful - we ordered the full assembly service and the team were brilliant; friendly, accommodating, and patient when they got stuck behind the fridge delivery team on the stairs! Would definitely recommend :)”

Getlaidbeds.co.uk 5 star review on 8th April 2024

Helpful Report

Posted 9 months ago

“Rails not labelled as instructions suggest. Very difficult to get screws into rails ( positioning of holes makes it difficult to get screws in with electric screwdriver/ normal screwdriver). Some marks/ dents on legs. Possibly damaged during delivery. Wood & carpentry is of good quality. Pre drilled holes on rails for slats would be a good idea. Overall, not sure I would order again”

Helpful Report

Posted 9 months ago

“Beautiful, well-made bed frames. White glove and assembly service was quick and efficient. Would definitely recommend!”

Helpful Report

Posted 10 months ago

“I ordered the White Knight space saver bed with a storage drawer as a small double, as it was the only bed I could find with such a small width and storage options. I am really pleased with it now and it is extremely good quality but there were issues with the delivery, putting it together and the instructions provided. *the delivery date was changed suddenly to a day later, four days before the bed was due. After a call and a few emails I eventually got it on the correct day. I felt a bit perturbed when I was told I should have expected this as the order was due to be delivered near a bank holiday! *I had to borrow a drill to put the bed together. The screws in the headboard would only go half way in by hand. My electric screwdriver wasn’t powerful enough either. *Considering this is a British company, the instructions provided were slightly bizarre and not very detailed. There were a number of typos (conect preasembled headboard) and the storage drawer instructions had a section which repeated and referred to the front of the drawer when it meant the back (steps 2&3). The instructions also referred to the slats being labelled as inner and outer but mine had no labelling so I think I put it together incorrectly.”

Helpful Report

Posted 10 months ago

“Very easy to assemble, instructions simple and easy to understand. Bed as described, very pleased.”

Helpful Report

Posted 10 months ago

“Great bed, communication and delivery. Only criticism would be that the instructions aren’t as clear as they could be; as to the diagrams and order. And for nearly £500, it’s not unreasonable to expect directions specific to the item you’ve bought, rather than a coverall version for multiple bed designs. And to suggest construction is reasonably feasible with only a manual screwdriver is frankly ridiculous. But these are certainly minor criticisms as the quality is overall very good.”

Helpful Report

Posted 10 months ago

“We needed a super king bed frame that could be assembled in a loft room. I came across "Get Laid Beds" online and I am so pleased I bought from this company. From ordering to delivery and a phone call the service was fantastic. I certainly would buy from this company again.”

Helpful Report

Posted 10 months ago

“Excellent service, customer services very helpful, had to return mattress as too high, dealt with efficiently and quicky.”

Helpful Report

Posted 10 months ago

“Good quality bed and easy to build. Note of caution, we bought a standard double bed base but when we put our Simba mattress on there was a 6cm gap at the end of the bed and 3cm at the side. See pics”

Helpful Report

Posted 10 months ago

“Excellent quality products and impeccable service.”

Helpful Report

Posted 10 months ago

“Great service. Quality product. Easy to construct. Everything went to plan 😁”

Helpful Report

Posted 10 months ago

“We are very happy with our bed and the service, it was easy to assemble. Also handy being able to pick a delivery date.”

Helpful Report

Posted 10 months ago

“Would highly recommend this company. Everything from ordering to delivery, to the quality of the materials and workmanship, was spot on. I was kept updated via email with my order progress and delivery was hassle free. Putting the bed together was straightforward and the instructions were clear. Bed is sturdy and feels like it will last a long time. Super impressed”

Helpful Report

Posted 10 months ago

“We are currently waiting for our newly delivered bed to be rectified! It was delivered with two ends the wrong length , so we are unable to assemble it and we are unfortunately without a bed for the Easter weekend. Apparently their staff are on holiday and we have to wait until 9 th April .It was delivered on 26th March, so not impressed.”

Helpful Report

Posted 10 months ago

“The order came in 2 parts, and the hardware is missing so we can’t build the bed”

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Posted 10 months ago

“The bed is excellent and looks really good in place. The customer service was very good: the bed was delivered without screws or instruction; when we called the company they apologized and despatched them immediately; unfortunately they did not arrive and so we had to contact again two days later when they again apologized and sent the items immediately and the second delivery arrived the following day. It was irritating but the staff were very polite and helpful and took action immediately. Well done and the delayed delivery wasn't their fault. Instructions were easy to follow and the bed is stunning and comfortable.”

Helpful Report

Posted 10 months ago

“Excellent service. Very pleased with my new bed & mattress. Delivery guys were polite and helpful.”

Helpful Report

Posted 10 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,784 reviews