Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.41

4.4 Rating 1,925 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 22nd April 2025

297

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a bed frame from Get Laid Beds and I couldn't be happier with my experience. From start to finish, the process was smooth and enjoyable, thanks to the exceptional service provided by Luke and Beth. The bed frame itself is of outstanding quality. The craftsmanship is evident in every detail, from the sturdy construction to the beautiful finish. It has brought a whole new level of comfort to my bedroom, and I am impressed with how easy it was to assemble. Special thanks to Luke and Beth, who were incredibly helpful throughout the process. They were knowledgeable, attentive, and genuinely cared about making sure I was satisfied with my purchase. Their customer service went above and beyond my expectations. Overall, I highly recommend Get Laid Beds to anyone in search of a high-quality bed frame and top-notch customer service. I will definitely be returning for future purchases.”

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Posted 1 month ago

“Great bed, delivered fast, easy to assemble, very comfortable.”

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Posted 1 month ago

“Very pleased with the bed base. A little bit tricky to put together but managed in the end. Perfect for my Nans needs. Delivered on time too.”

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Posted 1 month ago

“Excellent product”

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Posted 1 month ago

“Excellent process , bed supplied rapidly despite being a made to order process. Once the bed arrived (Low Kensington) it was put together in around 20 to 30 mins with ease. Quality is good and the bed appears to be well made , would not hesitate to recommend Get Laid Beds to you.”

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Posted 1 month ago

“Instructions are terrible and pieces should be labelled, apart from that would have given 5 stars”

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Posted 1 month ago

“The bed itself is beautiful and exactly as pictured. The only room for improvement with the bed itself is that I had to do quite a bit of maths and measuring and shimmying back and forth when it came to the slats, since there were no guidelines for how far apart they should be spaced, and no markings on the inside lip of the bed frame, which would've been very helpful. As for the delivery, the delivery service with FedEx was an absolute NIGHTMARE, the worst and most absurd fiasco I've ever experienced, as they delivered to the wrong address THREE separate times, and delayed the arrival of my bed by nearly 2 weeks, wasting entire days of my life in the process, since FedEx refused to provide anything but a 12hr window of arrival, and also refused to follow my delivery instructions. The staff on the phone at Get Laid Beds were exceedingly kind and helpful through all of this, but I wish Get Laid Beds would just do away with using FedEx at all, since I think it's likely hurting their business, and it greatly soured my experience.”

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Posted 1 month ago

“Extremely disappointing for the price. The parts of the frame didn’t properly fit together well, and not much thought was given to the design for making it easy to screw the parts together.”

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Posted 2 months ago

Hello Christopher, I am sorry to hear of the troubles you have had when constructing your bedframe. We strive to make our beds as simple to build as possible wihlst still maintaining a high standard of product. I cannot locate any correspondance regarding the above issue with our customer service team. We would be grateful if any feedback can be sent to hello@getlaidbeds.co.uk for us to either assist you or to pass on to the relevent departments so we can continue to improve our products. Chris

Posted 1 month ago

“Easy straight forward ordering and communication. Good solid well made product. Delivered on time hassle free service.”

Getlaidbeds.co.uk 5 star review on 23rd February 2025

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Posted 2 months ago

“I’m so impressed with everything about my interaction with Get Laid Beds. So helpful. So accommodating. Able to deal with an order mistake of my making. Very happy with the quality of the overall product. Thank you team.”

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Posted 2 months ago

“Great experience and beautiful bed! I am sure that it will last for years. The delivery even came a day early. I put it together with a friend easily. Looks great and is the subtle look I was looking for in my bedroom.”

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Posted 2 months ago

“Really pleased with both the quality of service and the quality of the products from Get Laid Beds. Staff were great to deal. The bed was well packaged and easy to assemble, very happy with the quality of the wood. The mattress is very comfortable too. Would definitely buy again from Get Laid Beds.”

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Posted 2 months ago

“All good. Straightforward to assemble and good value.”

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Posted 2 months ago

“Bed arrived promptly and very easy to construct, beautiful and solid highly recommend, fantastic customer service team also, can’t stop raving about this purchase.”

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Posted 2 months ago

“Had a few issues with parts missing on delivery however customer service was very helpful and quickly resolved that issue. Not impressed with the design or instructions though. Broughy the ottoman space saver, hoghly recommend attaching the bottom bracket for the gas struts before assembking the sides so that you can comefortably use a screw driver else you will need one with a 25cm+ long shank as you wont have clearance for the handle against the sides. Also ended up making a recess for the bolt that holds the gas strut to the bottom bracket using a forstner bit as the wood that the bracket screws inyo is too narrow to account for the length of the bolt and would put a lot of torsional stress on the brqcket if I had not.”

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Posted 2 months ago

Hello, Thank you for the kind words towards our customer service agents, it is great to hear that we managed to resolve the issues you had with your order. We are always looking to enhance our products and services so I will be sure to pass on all feedback to the relevent teams. If you need any further help please do not hesitate to contact us. hris

Posted 1 month ago

“Seriously excellent: ease of ordering, quality of communications, quality of materials - first-rate - ease of assembly and it looks properly amazing. Top recommendation...”

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Posted 2 months ago

“The frame looks nice, but the overall structural design is not the best. Some holes are not aligned, and the metallic pieces of the header make it difficult to place the bed next to a wall, as it will scratch it. After this, I am not inclined to recommend this brand.”

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Posted 2 months ago

Hello Jhoan, I am sorry to hear about the issues you have had with our product. I unfortunately cannot find any correspondance to our customer services department about this. We would love to correct any issues you have had. If you could please email some pictures along with a description of the issues into hello@getlaidbeds.co.uk one of our customer service agents can look into this and sort accordingly. Chris

Posted 1 month ago

“Easy to order, prompt delivery and good quality product easy to assemble”

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Posted 2 months ago

“Great good quality product - white four poster bed with 2 drawers on casters. Amazingly helpful staff.”

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Posted 2 months ago

“Bed is excellent, looks great, very sturdy and even smells nice. Delivery was on time and they gave me plenty of updates so no complaints. I would say the instructions were a little hard to read and it wasn’t obvious where to find them as I had 5 boxes of wood to sort through. Still a very minor issue with an otherwise prefect bed!”

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Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,925 reviews