Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.43

4.4 Rating 1,741 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,741 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st January 2025

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everthing went very smoothly, ordering, delivery and any queries. The bed looks lovely. We think some of the build instructions could do with refreshing and would recommend having an electric screw driver if you are self building.”

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Posted 3 weeks ago

“Extremely well made Bed.”

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Posted 3 weeks ago

“Second bed we've purchased from Get Laid. Always great quality, dependable delivery and excellent service.”

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Posted 3 weeks ago

“Great company, delivered on time and followed through with email re delivery etc., no complaints, definitely recommend.”

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Posted 3 weeks ago

“Don’t buy a bed anywhere else. The quality of the bed is amazing. The services was outstanding , I paid for assembly and room of choice. The bed was delivered , assembled and packaging taken away. My daughter loves he children’s high loft bed.”

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Posted 3 weeks ago

“Beautiful modern bed with well fitted frame, perfect for a room with limited space. Ordering and delivery was extremely easy - the bed was delivered at 7.30am on the day selected and built within 7 minutes! I would definitely buy from here again, thanks.”

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Posted 3 weeks ago

“Everything was exactly as promised. Great communication.”

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Posted 3 weeks ago

“Quality of the bed is good, however we found the instructions were very difficult to follow and very confusing.”

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Posted 3 weeks ago

“Ordered Oxford bed ( white ) Sturdy bed. Ordered and delivered very promptly. Some bits where slats from headboard fit into posts couid fit more snugly but with pillows on it hardly notices”

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Posted 3 weeks ago

“Great quality and design - best bed frame I’ve owned!”

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Posted 3 weeks ago

“Bed looks nice, and everything was present and correct in the delivery, but genuinely quite disappointed in the build quality, which was pretty rough and ready. The central beam was cheap pine and arrived warped out of the box so had to be forced into place, even carefully using the pilot holes it then sat most of a centimetre proud of the bed so had to modify where the screws went. I don't know why this couldn't be glulam like the other important components, nor why the pilot holes were in the wrong place. The lengthwise slat that sat on top of it had a severely misaligned pilot hole at the other end as well, which barely met up with the piece of wood it was supposed to screw into, and was visibly way off centre so shouldn't have passed even the most cursory of quality checks... pics attached. These were all fixable faults and it went together well in the end using a little woodwork, but you really shouldn't have to be doing that kind of thing with a £600 bed.”

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Posted 3 weeks ago

“Great bed Modern and comfortable.Excellent service from the company and I feel Imhave a tailor made bed as Imchould choose from a variety of options. Really pleased with the company's service. It was delivered on time with very kind delivery men.”

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Posted 3 weeks ago

“I absolutely love my cherry wood bed! The craftsmanship is beautiful, and it looks perfect with my Egyptian red carpet. A stunning addition to my bedroom - thank you, Get Laid Beds!”

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Posted 3 weeks ago

“We took delivery of our new bed last week and we have nothing but praise for GetLaidBeds. The website is easy to navigate and very user-friendly, enabling us to choose a bespoke bed in terms of wood type/colour/finish etc. The delivery date was exactly as expected and we were kept informed of progress by email. Quality of the bed is excellent - we are very satisfied with our new bed.”

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Posted 4 weeks ago

“Great experience all around from start to finish. Delivery on chosen day and items arrived well packed. The bed is beautiful and both construction and assembly was spot on. Will come back for my next bed.”

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Posted 4 weeks ago

“Overall the bed looks good now it's assembled and it seems well made, definitely an upgrade from our previous bed. However the delivery process was frustrating. I placed my order on 1st November and specifically selected delivery for Saturday 30th November. On Friday 29th, the day before my order was supposed to arrive I received a tracking link which said the delivery would come on Monday 2nd instead. I called up and was told nothing could be done about it but that it would arrive on Monday 2nd. I got an email with a delivery window on Sunday 1st evening, confirming my order would arrive in the morning on Monday 2nd. I then received another email on the morning of Monday 2nd saying that my order would not be delivered that day as the courier had not received it yet. In the end my order arrived on Thursday 5th December. The instructions manual could have done with some more steps / information or clearer colour photos. There were some pilot holes drilled on some parts of the bed to help with the assembly, but these were not mentioned in the instructions and were not super obvious. Also the screws received were slightly different to what was listed in the instructions, so it took some working out what should be used.”

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Posted 4 weeks ago

“I found this company by brousing the web - looked at the beds, read the reviews and I wasn't disappointed! The bed is fabulous, well made and comfortable, and looks great. I would highly recommend this company and their products.”

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Posted 4 weeks ago

“Lovely single adjustable beds (pushed together) with under bed storage boxes. Well made, look great. Good delivery. Thank you.”

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Posted 4 weeks ago

“Well made bed, fully out of real wood (no particle board, MDF or OSB). Looks great and I like the option of a bedside shelf, which fits just right. Delivered on time. Only loss of a star is that the bed pieces were *not* marked and although they are nearly symmetrical, several are not quite. If someone doesn't have much self-build experience this could be extremely difficult. The directions also indicated a screwdriver, but you really need a powered one or a drill bit attachment for a cordless drill unless you are extremely strong. This was fine for me, but it may be too much again for people who are expecting more of an IKEA-style kit. However, very happy with the finished product. It looks great and happy to buy from a truly British-made brand. Would recommend to others with the minor caveats above.”

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Posted 1 month ago

“Not very happy with the quality of wood. Lots of scratches and the black varnish is uneven. The headboard is much darker than the other parts to the bed, so it looks like a poor paint job.”

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Posted 1 month ago

Hi there, Thank you for your honest review and for taking the time to share your thoughts on The Deco Bed. We are truly sorry to hear about the quality issues you encountered, including the scratches, dents, and uneven finish. We strive for a high standard in both design and craftsmanship, and it's disappointing to learn that we fell short in your case. We are unable to assist you with this over reviews. Please reach out to our helpful customer service team and they will be able to explain the options available to you. Warm regards, The Escalations Team

Posted 1 month ago

Getlaidbeds.co.uk is rated 4.4 based on 1,741 reviews