Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,791 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,791 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FAiled delivery by your delivery partner, still awaiting a call back from management”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for taking the time to leave a review. We are very sorry for the delay caused by the couriers. As an online retailer we do have to rely heavily on outside couriers to deliver our orders. The couriers had mistakenly sent one of your boxes to the incorrect depot. Something that Get laid Beds cannot control. The couriers contacted you directly with a delivery date for the missing item. I can see you have been in contact with a member of the Management team and they have offered the refund of your delivery fee for the delayed service. Once again please accept our apologies for the mistake made. Kind Regards, Marie Customer Service Manager

Posted 2 years ago

“Professional delivery and all the bits were there. The instructions for assembly are not quite up to Ikea standard but we got there in the end! I am very happy with the bed. :)”

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Posted 2 years ago

“Get Laid Beds are Fab”

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Posted 2 years ago

“Lovely bed and the delivery guys were fabulous. So helpful and cheerful, even at the end of their day.”

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Posted 2 years ago

“Well made bed frame. Delivery & assembly excellent. I had asked for the height & was given 23.5cm. But that is the length of the leg. The actual height is to the topside of the slats, 16.5cm. We had to purchase a 3” top-up mattress to give our preferred overall bed height. So take that into account if you buy the low platform bed.”

Helpful Report

Posted 2 years ago

“Outstanding service from start to finish. The bed and mattress are brilliant ! Would highly recommend Get laid Beds & will use again when I need a new bed or mattress”

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Posted 2 years ago

“Excellent service delivered on time the staff were very polite and very helpful”

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Posted 2 years ago

“Was kept up to date of all delivery information, the delivery staff were great and efficient, bed taken up to the top floor, fitted and all done within 20mins.. fantastic!”

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Posted 2 years ago

“the dfelivery guys were great. On time, fast set up of bed, took their shoes off too!! thank you.”

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Posted 2 years ago

“As the bed is being delivered tomorrow, I can hardly review it as I haven’t set eyes on it yet, let alone slept on it.”

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Posted 2 years ago

“Delivery was on the chosen date by a couple of delightful men and we were kept up to date on the delivery time. Assembled easily and a quality product.”

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Posted 2 years ago

“Bed delivered this afternoon is beautiful! To our exact specifications, looks great in the room, and the guys who delivered (and built the bed) were superb. Highly recommended.”

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Posted 2 years ago

“I was really happy with the service that I received from GLB. The sale price was great. Emails were received updating me on the progress of my bed being made. The delivery slot was given the night before and I was sent a text when I was the next drop. I could also see the drivers progress on a map at that time. The delivery driver himself was polite and helpful. He seemed a cheerful guy. The bed was well made and well packaged in three long but small boxes. No issues with the quality of wood used. The instructions could be better, to make any possible mistakes clearer to avoid. The bed took two and half hours to build, using a drill. And I appsolutely love the bed...”

Helpful Report

Posted 2 years ago

“Great service. Lovely bed. Paid extra for it to be put together for us and it was a prompt, speedy professional service”

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Posted 2 years ago

“Very good service by GLB. Good quality beds, reasonable prices and they delivered one day early in the evening which was fantastic.”

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Posted 2 years ago

“Got the Oxford Bed. Looks very nice, very sleek. The delivery staff were fantastic, so friendly and funny. They had it set up in no time!”

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Posted 2 years ago

“I was able to track my delivery so i knew exactly what time the bed would be here. The lads that delivered it were lovely, polite and had the bed put up in no time.”

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Posted 2 years ago

“The bed is great but the instructions on how to assemble it are terrible. Pay the £40 to assemble.It took 2 people 5 hours of working out all the missing information in the instructions. The person responsible should hang their head in shame! Five hours I'll never get back!”

Helpful Report

Posted 2 years ago

“I was expecting part built but was from scratch, the amount of pieces you get feels a little scary. Quick service from GLB from order to delivery. On the phone very helpful when you have questions. Delivery of the piece was ok but not amazing and not very helpful, they seemed rushed and did not explain anything at all. Product instructions could be a little easier for people to understand. Over all good service, and great produce end result”

Getlaidbeds.co.uk 4 star review on 27th September 2022

Helpful Report

Posted 2 years ago

“Beautiful Frame and that's about it. There's a reason why they don't list the installation instructions anywhere. The Shoreditch requires that you screw in the joints and slats, which makes assembling and taking the bed apart nightmarish and ruins the frame. The quality of the screws are extremely low end that strip or have had the heads torn off while trying to penetrate the oak. I have about 3 or 4 screws that had their heads ripped off and sticking out of the frame. The king size provides a central support piece which is not shown on the instructions or the 3d model online. I tried installing this above the slats, under the slats, and without (as the instructions do not clarify where/how to install it and the 3d model omits it). Regardless of where it's installed it doesn't touch the floor or falls in line with the other salts. without the support it slopes inwards horribly. The other horrendous issue with the bed is the squeaking. It's horribly loud. You can't roll over without making the entire frame squeak... Handmade doesn't necessarily mean quality it means errors and more expensive. Get yourself a Thuma if you want a quality frame that is silent and easy to assemble/reassemble. Avoid this company. They don't deserve your money. There's a handful of other issues, like paying for felt pads that weren't installed. Unhelpful support team when trying to figure out the central support. I can keep going, but avoid this company.”

Helpful Report

Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 1,791 reviews