Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.44

4.4 Rating 1,671 Reviews

86 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,671 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 23rd November 2024

265

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We got a four poster bed from Get Laid Beds. Emailed communicating progress weee great and it was delivered on exactly the day scheduled. For a four poster it was super easy to assemble. We went for the 5000 spring mattress and I have to say it is the best bed I have ever slept it.”

Helpful Report

Posted 2 months ago

“Excellent service and quality”

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Posted 2 months ago

“Absolutely brilliant bed and service. Easy to assemble. Had a bed from another company and it was rubbish”

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Posted 2 months ago

“The bed we ordered (Ottoman Bed) seems solid and of good quality. Unfortunately Get Laid Beds didn't pack the correct slats size so we had to wait another week to finish building our new bed...”

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Posted 2 months ago

“Love the new bed! The assembly instructions were a little confusing as I thought I had been sent a single bed, instead of the double I ordered. But I got in touch via email and the team set me straight and I did in fact have the parts for my double! Feels very sturdy, I don't think it'll be falling apart any time soon!”

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Posted 2 months ago

“First let me say I am very pleased with the bed frame; however, I thought you might like to know more about my experience- should it be useful for I.proving customer satisfaction. * one of the side panels arrived with a silver stain on the white surface- which I have now virtually removed by rubbing repeatedly with cloth. * 4 additional holes on the headboard legs which did not appear on the assembly drawing. * for slat positioning, a pre cut spacer for positioning slats would have speeded up assembly for me.”

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Posted 2 months ago

“Exactly as described, lovely sturdy wooden bed, easy to assemble, looks great, makes the room look bigger than our old bed (same size) did. Absolutely thrilled with my purchase.”

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Posted 2 months ago

“Very happy with my bed. Every piece fitted perfectly, easy to put together and very solid. This is not your cheap MDF bed, they are fantastic for the money and well made pieces of kit. I was so impressed I was tempted to buy a mattress from them based on the quality of the bed alone but they were a little out of my price range. All in all a fantastic purchase and peace of mind with the 11 year guarantee.”

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Posted 2 months ago

“Love my new Get Laid Beds oriental space saver bed! It fits beautifully leaving plenty of space in the rest of the bedroom. The bed is excellent quality, the wood is beautiful and it was very easy to assemble (for a non-handy person!) Delivery was super quick too. Highly recommended - by me and my dogs ! Thanks GLB!”

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Posted 2 months ago

“I spent a ridiculous amount of researching beds before I settled on this company. This is mainly because U am fed up with buying cheaper beds that break within a couple of years. My single Space Saver Platform bed is great! Totally solid, the slats are wide and thick and wide and don’t creak! I was kept informed of the production and delivery targets throughout. 👍”

Helpful Report

Posted 2 months ago

“I purchased a "Low Tokyo Bed" a couple years ago & loved it. Just today I assembled two "Four Poster Beds" for my daughters. A few canopy's and ferry lights, and they're genuinely princess beds! My daughters are so excited & I am very pleased with the quality.”

Helpful Report

Posted 2 months ago

“One star is too many, the instructions are just pictures, the wood is supposed to have fully predrilled holes except the bed I ordered certainly didn't so on trying to complete the hole the drill bit broke. Phoned and had someone say but it's just pine one too many times as though what was my problem! I have built lots of furniture and this was just rubbish, however, they kindly offered to send out a replacement part which should have arrived yesterday but now received email confirmation arriving next week... so my daughter will have been sleeping on a mattress on the floor for a fortnight! And don't get me started on the underbed drawer, what a piece of junk certainly not worth a fraction of what I paid, save your money and buy elsewhere, I do not recommend!!”

Helpful Report

Posted 2 months ago

“Very poor quality. The queen frame doesnt even have a middle support, which they only sell for “extra”. AVOID”

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Posted 2 months ago

Good Afternoon, Thank you for your review. We can see that you have been in contact with the customer service team. They have informed you that you had assembled the frame incorrectly, based on a YouTube video that pertains to a different bed entirely. You were dissatisfied when they requested for you to rebuild it properly in order to determine if the issues you were encountering persisted. As previously mentioned, the frame size you received does not include a central support as a standard feature. As there is slightly more flex in the slats than expected we will be sending you a central support, along with other components of the bed that we believe will assist in resolving this issues you have experienced now that the bed has been assembled correctly. There is no charge. Please do continue to communicate with customer service throughout this process. Regards, The Escalations Team

Posted 2 months ago

“Firstly the felt feet pads (which were paidfor) were not in the delivery, otherwise the bed is very nice, but quite hard to put together by oneself.”

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Posted 2 months ago

“Arrived on time, aesthetically pleasing & easy to put together.”

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Posted 2 months ago

“Excellent communication from Get Laid Beds at every stage of the process and delivery timescale met. A few minor points. The assembly instructions need proof reading but thankfully the errors are fairly obvious. We needed to clamp the sides in the centre whilst fitting the slats to ensure a good fit. The outside back of one of the storage drawers was rough and not smoothly finished. Overall very pleased.”

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Posted 2 months ago

“Lovely bed, weve only slept on it for a couple of nights so far, but it seems comfortable, and easy to lift the ottoman base. It is quite low, which I didn't expect, but actually really I really like. However it also means the under bed storage is not as generous as our old ottoman. The delivery was fine, but when it came to assembling the bed the instructions were poor. It took my husband the best part of a day: not clarifying important details made it very frustrating - he actually said Ikea instructions are the best, words I never thought I'd hear him say! Because the set up was so difficult I can only give it 3 stars.”

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Posted 2 months ago

“Regular email updates and bed delivered on the date requested”

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Posted 2 months ago

“Very disappointing! There is nothing on their site that mentions screwing the entire bed together. Not only that, a good portion of the screws cannot be screwed in because the bed rails are in the way. And the other screws are too close to the inside rail to fit any sort of drill. I'm livid. The wood is good quality, the assembly is worse than ikea at 5 times the price.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We are very sorry you were not fully aware of how our flat packed bed frames may be put together. As you were unhappy with the design of the bed frame and how it needs screws to securely keep it together we offered you the option to return the bed frame. You have declined this option. Please accept our apologies for the difficulties you've experienced and we hope that once you assemble the frame you are happy with the final product. If you do struggle with any other aspects of the assembly please let customer service know and they will be happy to assist you. Kind Regards, The Escalations Team

Posted 2 months ago

“Lovely bed, arrived when they said, get updated regarding delivery and guy who put it together was fab, so quick. Really pleased will be ordering another soon, once room decorated.”

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,671 reviews