Getting Personal Reviews

2.1 Rating 146 Reviews

27 %

of reviewers recommend Getting Personal

Company Reviews

Questions

Metrics

2.1

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Getting Personal deliver? How long does Getting Personal take to deliver? Does Getting Personal deliver on time? How is accuracy and good condition of items delivered by Getting Personal?

Returns

Customer Service

How can I contact Getting Personal? How quickly does Getting Personal resolve customer queries?

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Visit Website

Phone:

0845 217 6382

Location:

Getting Personal Ltd Southmoor Road, Roundthorn Industrial Estate
Manchester
M23 9DS

How does Getting Personal deliver?

Helpful Report

(4 months ago)

Getting Personal delivers items by Postal Service and Courier.

Helpful Report

(4 months ago)

42.86%

Industry Average

“ I would advise you to avoid this company. They have failed to deliver my Christmas present twice. I paid extra for guaranteed delivery for Christmas. You cannot get to speak to anyone. Their online chat box is switched off. They have turned off comments on Facebook and Instagram. Absolutely terrible service. ”

- Julie Hammond

“ I placed an order with express delivery and nothing has arrived! Can't phone, contact them through chat or email! No response and email bounces back. ”

- Anonymous

“ I made an order but needed to change delivery address which I tried to do as soon as order was placed tried to amend order on order status …. ”

- Julie

Getting Personal Reviews

Delivery - Slow