Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.13

4.1 Rating 2,959 Reviews

79 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.1

Based on 2,959 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 21st January 2025

Christine West

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver was friendly and professional, the car was clean and comfortable, and the entire experience was stress-free. Highly recommend gettransfer.”

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Posted 9 months ago

“Well maintained cars. The drivers were all friendly and all suggested local spots I would've never found on my own. It turned into an unexpected and cool adventure.”

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Posted 9 months ago

“Our driver didn't speak great English but made a real effort to tell us about the local area. Spotless car. Will book again.”

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Posted 9 months ago

“Gettransfer makes it easy to book a car for my parents. I like the reliability, the convenience and quality.”

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Posted 9 months ago

“GetTransfer has ZERO interest or concern for its customers. It has THREE TIMES abandoned me leaving me with no ride and offered nothing other than an opportunity to pay more than DOUBLE the original cost or get a refund and go figure out a way for me to solve the problems without any help from them what-so-ever. They are unreliable, untrustworthy, incompetent and could not possibly care any less about their customers. If you plan on using GetTransfer in the future, be prepared to spend a lot more money than you originally expect and to scramble to find solutions on your own when their drivers inevitably do not show. They are unprofessional and uncaring and I would recommend finding another service that stands behind its drivers and its service. GetTransfer clearly does not."”

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Posted 9 months ago

Dear John, We’re very sorry to hear about the problems you faced. Please let us know your transfer number — our investigation team will review your transfer and issue a refund if the carrier didn't complete the transfer. Once again, we sincerely apologize for not meeting our usual high standards.

Posted 7 months ago

“Reliable, punctual and nice drivers. Already used the app twice and will use it again next time.”

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Posted 9 months ago

“No problems with my transfer from Fiumicino airport to the center of Rome. The driver, Giorgio, very professional and a lively character!”

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Posted 9 months ago

“5 stars, the driver arrived on time, the car was great, and we arrived at our villa quickly and feeling relaxed.”

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Posted 9 months ago

“I'm new to this applications. Was able to complete and successfully finished my job. Waiting for 7 days for my payment and up to know have not credited yet . I'm so worried because i read reviews of other drivers of not getting paid. I spent thousand for fuel and sleeping inside the car to wait for my client who will leave a day after fetching them from the airport to resort which is 132 kms away. I hope i will receive the payment as this is already long overdue .”

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Posted 9 months ago

“Convenience and comfort. The online booking process was simple, and the service was punctual and courteous.”

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Posted 9 months ago

“In the chaos of planning our wedding, Gettransfer helped make the guest transport easy. Large vehicles and a reliable drivers who all turned up on time. 100% recommend and thank you!”

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Posted 9 months ago

“Had an unexpectedly delightful chat about local history with the driver. Good price too. 100% recommend”

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Posted 9 months ago

“The car was big enough for all our luggage and we had plenty of space too. The driver took his job seriously. Same top class experience for the return trip, so all in all it was faultless.”

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Posted 9 months ago

“Used this service to travel from Syracuse to Ottawa. I was really worried about the reviews of this service claiming this was a scam. So relieved to have Sam (a fellow Ottawan !) as my driver. He was so accommodating to set an earlier pick-up time, friendly (while giving me space) and made me feel safe. Travelling close to midnight had me worried for my safety but such a good driver and overall individual. Highly recommend. To GetTransfer, you really should follow Uber's lead and publish the driver or company's reviews/stars and use only drivers who leave their license plate, photo and cellphone number. You should also ask for deposit first before asking for the full amount. The whole pay fully before you ride thing was very suspicious. Even though I had a good experience, there were a lot of sketchy accounts who offered me a ride without any information at all (charging nearly 300% of what Sam charged me). This could be a really good service if all these changes are made.”

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Posted 9 months ago

“Our journey was really perfect. A very fair price. Super nice driver and a very warm welcome!”

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Posted 9 months ago

“Company is fraud . I am another person who was harmed in paying for several services I provided. Since February 2024 I still haven't received 1 euro. They owe me €3700. They associated themselves with another Payoneer fraud. Basically a plot, to deceive those who work and dedicate themselves honestly. A frustration that will have its consequences. Let's move forward with litigation. This company receives payment from customers, but does not pay partners/drivers. I will disclose this fraud to partners and customers.”

Gettransfer 1 star review on 5th April 2024

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Posted 9 months ago

We kindly ask you to send an email with your inquiry to our finance department at partner@gettransfer.com

Posted 7 months ago

“Our driver spoke excellent English, which was a relief since my Turkish is very limited to say the least. We got there nice and quickly, no problems at all.”

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Posted 9 months ago

“Both transfers were perfect and the drivers were on time. Customer service came back very quickly to my question. Thank you.”

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Posted 9 months ago

“Fantastic transfer from Milan Airport. The car arrived promptly and the driver was incredibly polite and extremely friendly.”

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Posted 9 months ago

“The transfer from the airport to our hotel and then the return journey both went well. Nice cars and drivers. Highly recommended”

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Posted 9 months ago

Gettransfer is rated 4.1 based on 2,959 reviews