Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.06

4.1 Rating 2,710 Reviews

77 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.1

Based on 2,710 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great transfer service! The driver was punctual and friendly, the car was clean and comfortable, and the ride to the hotel was smooth and enjoyable”

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Posted 4 months ago

“The transfer service exceeded our expectations The driver was friendly and punctual, the vehicle was clean and comfortable, and the ride to the airport was quick and easy”

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Posted 4 months ago

“Our transfer from the hotel to the airport was excellent The driver was on time, very helpful with our luggage, and the car was modern and clean The journey was smooth and comfortable”

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Posted 4 months ago

“Normal service, no hidden costs. The price you see when ordering is the final price. Taxes, tolls and tips are included, which eliminates the hassle. Very convenient!”

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Posted 4 months ago

“Our transfer from the hotel to the airport was perfect The driver was punctual and professional, the vehicle was clean and spacious, and the ride was smooth and enjoyable”

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Posted 4 months ago

“We had a great experience with the transfer service The driver was on time, very polite, and the car was in excellent condition The journey to the hotel was smooth and comfortable”

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Posted 4 months ago

“Our transfer from the airport to the hotel was seamless The driver was professional and friendly, the car was spacious and clean, and the ride was very comfortable We will definitely use this service again”

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Posted 4 months ago

“Very satisfied with the service! The free wait of up to 60 minutes was very helpful as our flight was delayed. The driver was professional and helpful in delivering the parcel. The journey to the hotel was comfortable.”

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Posted 4 months ago

“Thank you for a great transfer! The driver was polite and professional and helped me to send the parcel. The large selection of cars allowed us to find the perfect option for our group. Very satisfied!”

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Posted 4 months ago

“The airport transfer was perfect The driver was friendly and professional, and the vehicle was spacious and clean The ride to the hotel was smooth and pleasant, making our arrival hassle-free”

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Posted 4 months ago

“The airport transfer was seamless The driver was professional and friendly, the vehicle was clean and spacious, and the ride to the hotel was smooth and relaxing”

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Posted 4 months ago

“Great transfer service! The driver was punctual and courteous, the car was clean and comfortable, and the ride to the airport was smooth and efficient We will definitely use this service again”

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Posted 4 months ago

“Excellent service!!! Driver was courteous and professional, despite a delayed flight, the free wait of up to 60 minutes helped avoid stress. Also transported a parcel. Got to the hotel with no problems.”

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Posted 4 months ago

“I have used Gettransfer services several times, and every time I am satisfied. The prices are really favorable, and if you find cheaper, they refund the difference. This is a good service that takes into account the interests of customers!”

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Posted 4 months ago

“The airport transfer was perfect The driver was friendly and professional, the vehicle was clean and spacious, and the ride to the hotel was smooth and pleasant Highly recommend this service”

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Posted 4 months ago

“STAY WAY from them !!!! Stay away from them. They are totally a fraud and a scam company. I had booked a transportation in Brussels from our Hotel to the airport with a driver called: “Moukrim” (Scoda stationwagon, plate number: TXAN896) , and although I had prepaid for the transportation 134,55euro the driver never came to picked us and we were almost lost our flight back home. I had sent several emails and phone calls to the company “GetTransfer” asking to refund and give me back my money and after many days they reply that they need to investigate the case and they will answer (when??? Probably never !!!) My case is very clear (driver never appeared to picked us, although he take my money) and the company refuse to give my money back !!! If this is not a scam, then what it is ???? Save your money and your health and stay a way from them. Lampros.T”

Gettransfer 1 star review on 26th July 2024

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Posted 4 months ago

“Never again! In total their drivers didn't show up twice and what these people did is they returned the money but not to my card but to my Gettransfer account only thus making me order again. This time I had to book a transfer from Bratislava to Vienna on the 21th of July after ACDC concert (couldn't prebook elsewhere but Uber surprisingly appeared to be cheaper at a place). The driver first asked me if I could cancel my trip and pay him cash and then he told me he can't reach the concert and we agreed that I come by railroad to the main station having spent 25 euros extra. He was 1 hour late! As it turned out he brought other people from the concert and only then us making two times more money. Gettransfer of course took prepayment and when I wasn't sure the driver was coming to pick us up at all, Gettransfer weren't reachable. There's no way you can chat or call them. You can just leave a claim for them to consider. And you know what they answered me thereafter (in 1 day after the trip)? They asked to provide them the trip number. I haven't been using them for more than a year by then, couldn't they just find the trip no. by themselves? This is a company which takes money, doesn't control their drivers at all and in case of problems you have to chase them after and most likely will not get the money back but just on Getransfer account (read their rules). Must be stupid to use them!”

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Posted 4 months ago

“Needed a minivan for the whole family, and the company provided a great option. In addition, the driver transported a parcel for my colleagues. We got to the hotel quickly and comfortably.”

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Posted 4 months ago

“Booked a transfer for a group of friends. Loved that the company has buses for large groups. The driver was professional and friendly. Got to the hotel quickly and comfortably. Thank you!”

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Posted 4 months ago

“Booked a transfer from the airport to the hotel and even managed to send an important parcel with the driver. The car was clean and comfortable. The journey went smoothly and without problems.”

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Posted 4 months ago

Gettransfer is rated 4.1 based on 2,710 reviews