Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.13

4.1 Rating 2,960 Reviews

79 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.1

Based on 2,960 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 21st January 2025

Christine West

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My family was delighted. A spacious minivan just for us! Funny driver made the kids laugh the whole way. Thank you!”

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Posted 10 months ago

“Avoid like the plague! Booked a transport, for what I though was a very good deal. Next day I got the following message: “I am writing to you to inform you that the current carrier will not be able to perform your ride 16547440. This behaviour of the driver is inappropriate and we will take serious measures to him.   We would like to inform you that we can offer Hyundai Kona, 2023 - LT23 UPS for you but the price is higher. We will cover some difference in prices, but still, there is an amount to be paid extra. Do you agree to pay extra 47 £?” I paid the extra £47, only to be told later that they actually had to find another driver: “We will inform you about a replacement shortly.” Was told over the phone that it will take 24 hours. None was provided so I called in and asked for a refund and how much will they refund, they said the full amount, about £152. So I cancelled the transfer and asked for a refund and I was told the following: “2) We can launch a refund of the payment made to your bank account. Please, notice that it may take up to 30 business days.” When asked for a refund and the total amount refunded, they emailed the following: “You will get refund 136£” So they made about £15 profit for a service that they cancelled. That’s misleading and a scam. I would avoid like the plague!!! Now they aren’t even answering my phone calls”

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Posted 10 months ago

“Oszuści i zlodzieje”

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Posted 10 months ago

“I recommend all the information about my transfer by text message soon after booking. The driver actually arrived a little earlier than scheduled. He was very polite and helpful”

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Posted 10 months ago

“Impressively reliable! We were met on time at 6:00 am in snowfall. Our driver then provided us with a safe transfer to the hotel. 100% recommended.”

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Posted 10 months ago

“My parents are elderly so thank you to Alain for his help and patience. He was very polite and considerate with them. I recommend him and gettransfer.”

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Posted 10 months ago

“The driver met me with a sign so he was easy to spot. The whole journey went smoothly and I felt safe and comfortable.”

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Posted 10 months ago

“Exceptional driver and great transfer here in Paris. I recommend them without hesitation. See you soon!!”

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Posted 10 months ago

“Easy to book the car. The driver arrived 10 minutes early but told us not to rush. The journey was relaxed and very comfortable and we got to the airport in plenty of time.”

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Posted 10 months ago

“Excellent experience thanks to an exceptionally good service. I forgot my bag in the trunk but the driver returned it an hour later without making it a big deal. Thank you very much!”

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Posted 10 months ago

“5am start but the driver was ready and waiting for us outside. He had even confirmed the trip the night before on WhatsApp. This is now my go-to travel app.”

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Posted 11 months ago

“For a first-timer, I'm completely satisfied: booking on the site was easy even for a last minute ride.”

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Posted 11 months ago

“They don’t pay the drivers. Simple. They owe me more than £500 since 2022.”

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Posted 11 months ago

“The driver helped load and unload our luggage. He also seemed to appreciate our (very) limited efforts to thank him in Turkish and helped us with the pronunciation! Good experience.”

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Posted 11 months ago

“It was easy to spot our driver in the crowd at Arrivals thanks to his brightly colored sign. The car was in tip top condition. We were happy with everything”

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Posted 11 months ago

“Booked a ride from Girona airport to our hotel and everything went really well. We were dropped off as close as possible to our hotel.”

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Posted 11 months ago

“There were 6 of us. The driver was punctual and we enjoyed a smooth ride. If you don't want to wait for buses or have a lot of suitcases, this is a great option.”

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Posted 11 months ago

“Reliable driver. My flight was delayed but he still met me in the airport with no extra charge.”

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Posted 11 months ago

“Reliable airport transfers. Easy to use website. Straightforward communications. Recommend”

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Posted 11 months ago

“I was pleasantly surprised by the price considering how long the journey was. It was easy to book. Everything went to plan.”

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Posted 11 months ago

Gettransfer is rated 4.1 based on 2,960 reviews