Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.06

4.1 Rating 2,710 Reviews

77 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.1

Based on 2,710 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

Write Your review

Tell us how Gettransfer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked a transfer from JFK airport to New Jersey. I paid for the transfer beforehand, and I had an email of confirmation. I tried to contact the driver days before the journey, to agree about the pick up point, not receiving any reply from him. I contacted Gettransfer customer service, they said they would put me in contact with the driver, but no answer still. At the day of the trip I contacted Gettransfer again, to say that I had no answer from the driver. When I arrived at the airport I managed to ring the driver, who stated not having been booked for that trip. I informed Gettransfer immediately and I asked for the refund. They said they should investigate on it, even though after having sent evidence off not replying from the driver and the receipt of the payment for the taxi I had to book. It is a week already, and even though I emailed Gettransfer almost every day, I have had nor a proper reply nor a refund.”

Helpful Report

Posted 5 months ago

“The service honors all promises. The drivers arrive on time and are always polite.”

Helpful Report

Posted 5 months ago

“GetTransfer offers attractive prices and convenient conditions for passengers.”

Helpful Report

Posted 5 months ago

“Using GetTransfer has been an eye-opening experience for me. I appreciate how easy it is to compare different offers and choose the best one.”

Helpful Report

Posted 5 months ago

“Please note that we may share your email with the company to verify your order.”

Helpful Report

Posted 5 months ago

“Thanks to GetTransfer, I was able to get to my hotel late at night without any problems. The service is reliable and convenient.”

Helpful Report

Posted 5 months ago

“I used GetTransfer for the first time and I didn't regret it - great service!”

Helpful Report

Posted 5 months ago

“The user interface is very intuitive. Booking was easy and fast.”

Helpful Report

Posted 5 months ago

“The interface of the site is clear, it was easy to find the right carrier.”

Helpful Report

Posted 5 months ago

“Used GetTransfer during my business trip and everything went smoothly. The drivers know their business!”

Helpful Report

Posted 5 months ago

“The service is top notch! The GetTransfer driver helped with luggage and knew the fastest route.”

Helpful Report

Posted 5 months ago

“GetTransfer is not just a transfer, it's an experience. I always feel like a valued customer and my rides are always comfortable.”

Helpful Report

Posted 5 months ago

“GetTransfer helped me to organize a transfer for a large group without any hassle.”

Helpful Report

Posted 5 months ago

“The worst transfer company you will find. You pay in advance and then they just do not appear to pick you up. After 20 minuts of phone calls they say they can not arrive before 30 minuts more. They wait you to say you can wait any more to get your money and not doing the transfer. DO NOT use it unless you want to loose your money.”

Helpful Report

Posted 6 months ago

“GetTransfer is a great solution for a comfortable trip!”

Helpful Report

Posted 6 months ago

“Booking a transfer through GetTransfer is fast and hassle-free.”

Helpful Report

Posted 6 months ago

“GetTransfer offers a variety of transportation options - it's very convenient.”

Helpful Report

Posted 6 months ago

“The GetTransfer service saved me a lot of time and money. I was able to choose an offer that suited me in terms of price and conditions.”

Helpful Report

Posted 6 months ago

“Great service! Quickly found a quote that was perfect for me in terms of price and terms.”

Helpful Report

Posted 6 months ago

“I am very satisfied with the GetTransfer service. The drivers are always professional and the option to choose makes the booking process easy and personal.”

Helpful Report

Posted 6 months ago

Gettransfer is rated 4.1 based on 2,710 reviews