Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.13

4.1 Rating 2,974 Reviews

79 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.1

Based on 2,974 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 21st January 2025

Christine West

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is hopeless at best and dishonest at worst. I nominated my date, destination and time well in advance and received several quotes and then accepted one. They then took my money, (not an insubstantial amount) and as far as I knew we were all set. Weeks later I received a WhatsApp text saying they were cancelling my ride, however would find another one. Over the next few weeks, not once did they update me, I initiated every conversation and every time they assured me they would find me another ride. With a week to go until my journey, when finding another ride became almost impossible, they said they found one, however it was 76% more expensive. Dispite my complaining, they bluntly said either take the ride or get a refund, leaving me with no ride at all. In my view, appalling behaviour. We had a contract with money exchanged, which they chose to break. I feel like it was a scam, tricking me into paying 76% more.”

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Posted 1 year ago

“The entire transfer went smoothly with no delays or problems. The driver was professional yet friendly and welcoming. The vehicle was exceptionally clean.”

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Posted 1 year ago

“I ordered a transfer for my father who isn't a particularly confident traveler. He was met with a sign at the airport. He was very satisfied with the trip.”

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Posted 1 year ago

“The website was very easy to use and customer service was quick to answer my question about payment. The drivers were also responsive and above all else they were on time.”

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Posted 1 year ago

“It's easy to book a transfer at a good and transparent price that includes everything. I now always plan my trips through their website.”

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Posted 1 year ago

“We booked two transfers in Venice and the drivers were excellent for both. Great cars and a good price all things considered.”

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Posted 1 year ago

“My driver was a really nice guy and suggested some apps to download to make the most of my vacation on Kos. Thank you!”

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Posted 1 year ago

“I accidentally entered the wrong date of our transfer and paid for it only minutes before I caught the error. They refused to work with me and said if I cancelled I would lose the entire amount. Although I asked for an English speaking driver, I tried to contact him directly and he wasn’t fluent enough to understand my request. Finally, I discovered that Lyft or Uber would have been cheaper. I definitely don’t recommend this app or this business.”

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Posted 1 year ago

“Made the start and end to my vacation in Egypt really easy. Punctual and reliable. I recommend gettransfer to everyone.”

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Posted 1 year ago

“The driver met me with a sign and was very friendly. He gave recommendations on the best restaurants and attractions in Madrid. This made my trip much more fulfilling and interesting.”

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Posted 1 year ago

“Very easy booking. Clear email confirmation. Transfer was on time. The driver was brilliant. I will definitely be using the app again in the future.”

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Posted 1 year ago

“I want to highlight the service of our driver Mr. Conti in our transfer from the hotel to the airport. He arrived earlier than he was supposed to and helped us carry our suitcases.”

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Posted 1 year ago

“Our flight to Pattaya was delayed, but the driver himself texted us to let us know that he would wait for us. It was a great help so we didn't have to worry. He is a great advert for the company.”

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Posted 1 year ago

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Posted 1 year ago

“Our transfer from Palma airport to the city center and back went perfectly. The drivers arrived on time and they were friendly.”

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Posted 1 year ago

“Gettransfer offered the lowest fare I found for an airport transfer in Faro. Easy online booking and payment. Nice car as shown. Friendly driver. On time. What's not to like?”

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Posted 1 year ago

“FRAUDE No paga a los choferes, pero le cobra y muy bién a los pasajeros.”

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Posted 1 year ago

“We have already used GetTransfer several times and everything went smoothly once again. The drivers are always punctual, polite, helpful and very friendly.”

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Posted 1 year ago

“We've just used Gettransfer for the very first time and our experience was perfect. The app made it really easy to book. Great ride and the driver was a nice guy.”

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Posted 1 year ago

“My transfer was on time and met me right outside my house. The car was sparkling clean. This was my first time with Gettransfer and it won't be my last.”

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Posted 1 year ago

Gettransfer is rated 4.1 based on 2,974 reviews