Zealthy Reviews

Name: Zealthy
Address: 429 lenox avenue, Miami Beach, Florida
Rating: 4.20

4.2 Rating 541 Reviews

80 %

of reviewers recommend Zealthy

Company Reviews

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About Zealthy:

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance. Our comprehensive approach includes remote video visits with high-quality medical providers, messaging with your provider and coordination team, prescription and medication delivery, and more!

Affordable services and medication:
We work with major insurance providers to make care affordable to you. Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. You will have the ability to message with your care team and schedule follow-ups.

Phone: 877-870-0323

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Anonymous

Anonymous // 01/01/2019

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“My coach has been so helpful each week when we plan my workout schedule and meals. She offers great advice and i'll be starting on my first month of tirzepatide next week.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your experience with us! We're delighted to hear that your coach has been instrumental in helping you plan your workout schedule and meals. It's fantastic to know that the advice provided has been beneficial to you as you embark on your journey towards a healthier lifestyle. Starting on your first month of Tirzepatide is a significant step, and we're excited to be a part of your wellness journey. If you ever have any questions, need additional support, or want to share your progress, please feel free to reach out. Our team is here to assist you every step of the way. We appreciate your trust in Zealthy, and we look forward to continuing to support you on your path to achieving your health and fitness goals. Wishing you all the best as you begin this new phase with Tirzepatide!

Posted 1 year ago

“I just received my refill! I've lost about 8 pounds so far and i'm very happy with my progress. They make it really easy to get your semaglutide shipped to you every month.”

Helpful Report

Posted 1 year ago

Congratulations on your incredible progress – 8 pounds down is a fantastic achievement! We're thrilled to hear that you're happy with the results and that our Semaglutide refill process has been convenient for you. Making your weight loss journey as seamless as possible is a top priority for us, and we're delighted to know that the shipping process has been easy and hassle-free for you each month. If there's anything more we can do to support you or if you have any feedback to share, please feel free to reach out. We're here to ensure your experience with Zealthy remains positive, and we're excited to continue supporting you on your wellness journey. Thank you for choosing Zealthy, and here's to many more successful and healthy milestones ahead!

Posted 1 year ago

“Horrible companies stole over $700 for me. I still don’t have the product I try to cancel they won’t even get me to Manager. They just stole my money. Do not go to them go to a clinic.”

Helpful Report

Posted 1 year ago

I hope this message finds you well, and I sincerely apologize for any inconvenience you have experienced regarding your recent order with us. We understand the urgency of your situation and are committed to resolving this matter promptly. Your order was sent to the pharmacy 3 days ago on 12/15 and will ship this week. You were charged $49 for the first month of Zealthy membership, $216 for the next two months of membership, and $390 for 3 months of medication. If you have any additional information or specific details about your case that you would like us to consider, please reach out to your Zealthy care team via the patient portal.

Posted 1 year ago

“This company is horrible, unreliable, unprofessional, and did not deliver the product and services purchased. If you text messages through the portal, they respond 2-3 days later and the issue remains unresolved. Several different people respond to the messages without reading your concern. If you call support line it goes on loop of music then states all agents are unavailable and request you leave a message, but no one returns your call. DO NOT RECOMMEND THIS COMPANY I WILL BE REACHING OUT TO MY CREDIT COMPANY FOR A FULL REFUND OF 3 MONTHS OF SERVICES AND THE VIAL OF MEDICATION THAT WAS SENT AS IT IS NOT CORRECT DOSAGE AS ORDERED BY THIER PROVIDER.”

Helpful Report

Posted 1 year ago

I sincerely apologize for the distressing experience you've had with our services, and I want to express my deepest regrets for the inconvenience caused. We are actively working on resolving each aspect of your concerns. We would like to gain more information regarding your concerns about receiving the wrong dosage of medication so this issue can by addressed properly. Please message your Zealthy care team via the patient portal.

Posted 1 year ago

“It was pretty easy to get started, everyone is so helpful! My care team submitted my prior authorization within a few days and I was able to receive semaglutide delivered within 4 days!”

Helpful Report

Posted 1 year ago

We appreciate your fantastic review and are thrilled to hear about your positive experience with our services! Our team works diligently to ensure a smooth and efficient process for our customers, and it's always rewarding to receive such positive feedback. It's fantastic to hear that your care team promptly handled the prior authorization, leading to the swift delivery of Semaglutide within just 4 days. We aim to provide excellent service, and your satisfaction is our greatest reward. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your health journey. Thank you for choosing our services, and we look forward to continuing to meet your expectations.

Posted 1 year ago

“It's been really easy to get my compound semaglutide delivered to my house every month. My provider checks in on me to see how i'm doing and i've been using the fitness and nutrition plans every week provided by coach.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your positive experience with our Semaglutide delivery service! We are delighted to hear that everything has been easy for you, from the monthly deliveries to the personalized care from your provider. It's fantastic to know that your provider checks in on your well-being and that you've been enjoying the fitness and nutrition plans provided by your coach. We are committed to supporting you on your health journey, and it's rewarding to see the positive impact our services are having. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to reach out. We value your feedback and are here to ensure your continued satisfaction. Thank you for choosing us, and we look forward to being a continued part of your health and wellness journey!

Posted 1 year ago

“I made it to my goal weight this week! Zealthy has made it easy to lose weight”

Helpful Report

Posted 1 year ago

Congratulations on reaching your goal weight! We are absolutely thrilled to hear about your success, and we appreciate you sharing your positive experience with Zealthy. It's wonderful to know that our platform has made your weight loss journey easier. Your achievement is a testament to your dedication and hard work, and we are honored to have played a part in supporting you along the way.

Posted 1 year ago

“The Zealthy team changed my life. When I started in September 2022, I never imagined less than a year later that I would be 100lbs down. My team has been there every step of way to cheer me on and fully support me.”

Helpful Report

Posted 1 year ago

What an amazing journey you've had, and we are overjoyed to hear about your incredible success! Your dedication and hard work truly shine through, and we are honored to have been a part of your transformative journey. It's heartening to know that our team has been able to provide the support and encouragement you needed every step of the way.

Posted 1 year ago

“My engagement with Zealthy turned out to be a hard lesson in what seems like deceptive practices. This experience has taught me the importance of warning others about their misleading tactics. When I signed up for their weight loss services, the actual costs vastly differed from what was advertised on their ads, social media, and website. The absence of any mention of additional medication fees led me to believe that the monthly service fee covered all treatment expenses. This omission wasn’t just misleading; it was blatantly deceptive. Their ‘Get started for $49’ promotion failed to reveal an extra $200+ MONTHLY cost for necessary medication, on top of the ongoing $130 monthly fee. Even the most basic plan ended up exceeding $300, which was deeply frustrating. Moreover, the non-refundable nature of the initial $49 payment compounded the misleading nature of their marketing tactics. It’s important to note that you can obtain the same medication from your doctor for free if eligible, along with a proper evaluation by a physician to ensure it’s suitable for you. A significant red flag emerged when I realized the system allowed medication selection post-payment without a proper assessment by a physician or nurse practitioner, disregarding the review of medical information and lab work. This disregard for prioritizing health over selling medication is alarming. Companies engaging in such practices endanger lives, prioritizing profit over ethical treatment. Their approach seems fundamentally unethical, deceptive, and geared toward scamming individuals. Upon recognizing the misleading nature of the service, I promptly initiated the cancellation process. However, this involved coercive tactics, including attempts to dissuade cancellation by offering a free month of membership and resorting to scare tactics, suggesting ineligibility for medication upon cancellation, and inducing guilt trips. They even coerced agreement to a no-refund policy during the cancellation attempt via the site. To prevent further unauthorized charges, I contacted my bank, blocking the merchant and initiating a chargeback. Additionally, the app’s cancellation procedure, which initially implied ‘cancellation’ but sneakily switched to ‘unsubscribe,’ mandated monthly re-engagement to avoid recurring charges. In response to these unethical financial practices, I reported this company to both the Better Business Bureau and consumer fraud watchdogs. The tactics employed to extract money are not just unethical but akin to outright theft.”

Helpful Report

Posted 1 year ago

I want to express my sincere apologies for the frustrating experience you've had with our weight loss services, and I appreciate you taking the time to share your concerns. Your feedback is invaluable, and we take it seriously as we strive to improve our practices. I acknowledge the issues you've raised regarding the transparency of our pricing, the undisclosed medication fees, and the challenges you encountered during the cancellation process. This falls short of the standard we aim to uphold, and I want to assure you that we are actively addressing each aspect of your concerns. We understand the importance of providing clear information to our users. Additionally, you are able to request certain kinds of medication but this does not guarantee approval, a provider must still review your medical intake and make a treatment recommendation. We apologize for any difficulties you faced during the cancellation process. Your feedback highlights areas where we need to improve, and we are committed to streamlining our cancellation procedures to make them more user-friendly and transparent. We are committed to ensuring that your experience is addressed, and we appreciate your patience as we work towards a resolution. If there are additional details or specific information you would like to share, please feel free to message your Zealthy care team. Your input is crucial in helping us make the necessary improvements.

Posted 1 year ago

“My doctor also helped me to figure out a weight loss prescription that fits my needs and is accepted by my insurance. I have had such steady and manageable progress since starting Zealthy which has been incredible. I finally feel like I am making progress.”

Helpful Report

Posted 1 year ago

Thank you so much for sharing your positive experience with us! We are thrilled to hear that your doctor and our team have been able to collaborate in finding a weight loss prescription that suits your needs and is covered by your insurance. It's incredibly rewarding to know that you are experiencing steady and manageable progress with Zealthy. Your success is a testament to your dedication and the collaborative effort of your healthcare team. We're honored to be a part of your journey, and it's heartening to hear that you finally feel like you're making progress.

Posted 1 year ago

“Zealthy has helped me to lose 30 pounds and I have kept it off! I was prescribed Ozempic and my doctor helped me to get it approved by my insurance. I have a coach that has been helping me make better life choices with stuff like diet and exercise. I am so so happy.”

Helpful Report

Posted 1 year ago

Congratulations on your incredible achievement of losing 30 pounds and successfully maintaining it! We're absolutely thrilled to hear about your positive experience with Zealthy. It's fantastic that your doctor could prescribe Ozempic and assist you in getting it approved by your insurance. The collaboration with your coach to make healthier lifestyle choices through diet and exercise is truly commendable. We're honored to have played a role in your journey to better health. If there's anything more you'd like to share or if you have further goals in mind, please feel free to reach out. We are here to continue supporting you on your health and wellness journey. Thank you for choosing Zealthy, and here's to your continued success and well-being!

Posted 1 year ago

“They set you up and take your money without giving you any of the services or products. Stay away. They will jot answer the phone and they tell you when you sign up there is not refunds even if they don't provide you with any of their products.”

Helpful Report

Posted 1 year ago

I am truly sorry to hear about the issues you've encountered with our services, and I appreciate you bringing this to our attention. I understand the frustration you must be feeling, and I want to assure you that we take your feedback seriously. I apologize for any inconvenience caused by the difficulty in reaching us by phone and the lack of services or products received despite payment. This is not the experience we aim to provide, and we are committed to addressing these issues promptly. Please message your Zealthy care team so we can work through the next steps together.

Posted 1 year ago

“I am not happy! The doctor was great and sweet, but I could not get the medicine due to my deductible being high! I decided to do away with the program! What got me angry is because I paid for the service for October and in November I was charged twice for the service. They claim they charged me for three months of service but I did not want extra service because I did not get any product. Who wants to pay for something they can’t get!!!!”

Helpful Report

Posted 1 year ago

I'm genuinely sorry to hear about the challenges you've faced, and I appreciate your feedback. I understand your frustration, and I want to address your concerns regarding the charges and the issues with obtaining your medication. Firstly, regarding the charges, I want to clarify that we are unable to guarantee insurance coverage or have visibility into individual deductibles. I apologize for any confusion, and I understand the frustration this may have caused. Concerning the double charge in November, I want to assure you that we take billing discrepancies seriously. I will personally investigate this matter to ensure that it is rectified promptly. Your satisfaction is our top priority, and I apologize for any inconvenience caused by the confusion in billing. Please message your Zealthy care team so we can look into this and issue a refund for any double charges. In light of the challenges you've experienced, we want to offer alternative options that may be more suitable for you. We understand the importance of affordability and convenience in accessing your medication. We have more cost-effective alternatives available that can be shipped directly to your home, eliminating any concerns about deductibles or coverage issues.

Posted 1 year ago

“Initially, Zealthy was convenient, easy-to-use, with staff / care team propmptly responding. After my 2nd refill, the quality of care and communication just went downhill. It seems like their UI / workflow cannot track properly the patient needs when it comes to dosage changes. The simple task of submitting a refill request is so utterly confusing, with contradicting prices... And then I'm noticing lately, they do not respond until after 2-3 days, and then I get passed around different people who are not even part of the original "care team." Out of nowhere, there's this random doctor who joined the group chat and confirmed with me a refill with the WRONG DOSAGE, and wrong price. But the company decided to charge me TWICE, once for the supposed correct refill that's taking forever to process, and the second for the wrong dosage that Dr. Random gave me. GET IT TOGETHER. IT'S A MESS”

Helpful Report

Posted 1 year ago

“In high school I could eat whatever I wanted and I never gained weight. I played sports but I did not exercise excessively or anything. Once I went to college I started gaining weight but it wasn’t anything I was concerned about. I just turned 30 and I feel like overnight I gained 75 pounds (obviously I didn’t but it felt that way). I wanted to do something about it. I decided to sign up for Zealthy because I liked that I could do it all online. I talked with my doctor and they prescribed me Wegovy. They also helped me to get it covered by my insurance so it was affordable for me.”

Helpful Report

Posted 1 year ago

Thank you for sharing your journey with us. We understand that taking the first steps toward a healthier lifestyle is a significant decision, and we commend you for your commitment. We're thrilled to hear that you chose Zealthy for your health and wellness journey, and we're honored to be a part of it. It's fantastic that your doctor prescribed Wegovy and assisted in getting it covered by your insurance to make it more accessible for you.

Posted 1 year ago

“I have only been a part of the program for about a month now but I LOVE it. You have so many different people there to help you with whatever you need.”

Helpful Report

Posted 1 year ago

Thank you for sharing your positive experience with Zealthy! We're delighted to have you as part of our program, and it's fantastic to hear that you're loving it so far. Our team is here to support you every step of the way, and we're thrilled that you've found the assistance you need from our diverse and dedicated team.

Posted 1 year ago

“So, I am hoping the company stops hiding my review. DO NOT SIGN UP WITH THIS COMPANY. The "services" you receive are a series of texts that ask you nonsense question just to make you feel as if someone is building a repoire with you. Meanwhile they try to upsell you while asking you to commit to many months of services before even checking my medical history or insurance. And if I had any doubt of the scam, the business that bulled my debit account was nothing to do with health, wellness or weigh loss but a rental car agency. Please be careful if they are using fronts for their businesses scheme.”

Helpful Report

Posted 1 year ago

I want to express my sincere apologies for the experience you've had with our services, and I appreciate you taking the time to share your concerns. Your feedback is crucial, and I want to assure you that we take it seriously. I'm deeply sorry that your interactions with us did not meet your expectations. Your description of the communication you received is concerning, and I want to address these issues promptly. I apologize for any frustration caused by the nature of our communication. We value transparency and effective communication, and I will ensure that your concerns are thoroughly investigated to improve our processes. It's not our intention to pressure anyone into committing to services without a thorough understanding of their needs. Your feedback is essential in helping us improve our services, and I appreciate your openness in sharing your experience. If you have any additional details or concerns, please message your Zealthy care team and we will ensure they are thoroughly addressed.

Posted 1 year ago

“Too many people responded, and the information was always different. Zealthy told me one thing: my insurance would tell me they never got the request. I started in September trying to get weight loss help I am now a month and a half in, and I can't get anyone on the phone to help me understand what is going on. Nothing has been prescribed, I have no real updates and they keep telling me the something they will submit the request. For a company that is trying to support helping people they are doing a poor job.”

Helpful Report

Posted 1 year ago

I want to express our sincere apologies for the challenges you've faced in seeking weight loss support through Zealthy. Your experience is important to us, and we're committed to addressing your concerns promptly. I understand your frustration with the varying information and the difficulties in getting through to someone for assistance. This falls below our standards, and we deeply regret any inconvenience caused. I assure you that we take your feedback seriously, and our team is actively working to streamline our communication processes and improve the overall experience for our users. Please email support@getzealthy.com so we can help get this addressed for you. We appreciate your patience and understanding as we work to rectify this situation. Our goal is to ensure that you receive the support you need, and we're committed to making things right for you. Thank you for bringing this to our attention, and we look forward to restoring your confidence in Zealthy.

Posted 1 year ago

“I have only been a part of the program for about a month now but I LOVE it. You have so many different people there to help you with whatever you need.”

Helpful Report

Posted 1 year ago

“I've been really stressed at work. It was keeping me up at night and sometimes I'd feel like I couldn't deal with anything - I was just freezing up. I saw an ad on Facebook and thought I'd try this out. I saw a Zealthy doctor right away. He prescribed Zoloft and sent it in the mail. Things are much better now. So glad I tried it - I'm a huge fan.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience with us, and we're thrilled to hear that Zealthy has made a positive impact on your well-being during a challenging time. It can be tough dealing with stress, especially when it starts affecting your sleep and overall well-being. We're so glad that you decided to give Zealthy a try and that you found relief with the help of our dedicated providers. Your well-being is our top priority, and we're here to support you on your health journey. If there's anything more you'd like to share or if you have any questions along the way, please don't hesitate to reach out. Thank you for being a part of Zealthy, and we're here to continue supporting you!

Posted 1 year ago

Zealthy is rated 4.2 based on 541 reviews