Zealthy Reviews

Name: Zealthy
Address: 429 lenox avenue, Miami Beach, Florida
Rating: 4.20

4.2 Rating 541 Reviews

80 %

of reviewers recommend Zealthy

Company Reviews

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About Zealthy:

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance. Our comprehensive approach includes remote video visits with high-quality medical providers, messaging with your provider and coordination team, prescription and medication delivery, and more!

Affordable services and medication:
We work with major insurance providers to make care affordable to you. Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. You will have the ability to message with your care team and schedule follow-ups.

Phone: 877-870-0323

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Anonymous

Anonymous // 01/01/2019

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“Friendly support and super responsive!”

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Posted 10 months ago

“I ordered ED meds and they have a great price.”

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Posted 10 months ago

“I love the amount of detail they provide when telling you how to use the medication and also the responses from the provider on my questions. She took the time to explain everything and reply to all my questions. I feel great about getting started!”

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Posted 10 months ago

“Zealthy is a scam!! Avoid at all costs!! This is the actual threat of cancellation sent me me from Zealthy on February 23, 2024; 5:40 pm: “ Your PA approval will be cancelled and your provider will not be able to send your GLP-1 prescription to your pharmacy if you do not sign up for additional months of care. Once the PA is cancelled, it will take up to 14 days to receive a response from your insurance Get GLP-1 sent to local pharmacy.” This is my actual response to Zealthy’s threat to cancel my PA (pre-authorized) prescription from being sent to my local pharmacy for pick up. “Please refrain from contacting me again in regards to sending my PA prescription to my pharmacy for local pick up. It is not now nor ever, has been approved/preauthorized/PA. It is a “covered” medication under my plan but ONLY for TYPE 2 DIABETES. As the Zealthy “Cover My Meds” database states and per (redacted doctor’s name) supposedly, my provider at Zealthy, my primary diagnosis is OVERWEIGHT. “ “I have contacted Express Scripts on multiple occasions in regards to this matter. Express Scripts, my pharmacy benefit provider since 2013, has none, zero, ANY record Zealthy or any of its representatives submitted a prescribed medication on my behalf for preauthorization/PA.” “Express Scripts has provided their protocol for submission of medications for preauthorization, which is: the claimant/insured will be notified in writing of any decision for approval or denial, from whom it was submitted, with diagnoses and associated ICD10 codes, and the reason for approval or denial. If approved, the claimant/insured will be informed of the amount of any copay, if any, is the responsibility of the insured. If denied, instructions for an appeal will be provided.” (Express Scripts also stated my copay, if preauthorized/PA, would have been $25. Since it is not approved for OVERWEIGHT and only for TYPE 2 Diabetes, the out of pocket cost is $1549.53 per month from my local pharmacy.) “Express Scripts has not issued to me any such letter because no submission for preauthorization has ever been completed by Zealthy, its representatives or any other company. (The only record Express Scripts has for medications submitted on my behalf requiring preauthorization was in 2021 for home infused chemotherapy medication.)” “Further, Express Scripts went above and beyond to see if the diagnosis of OVERWEIGHT would have been approved. The answer is no; only for TYPE 2 DIABETES.” Express Scripts also stated the criteria for an appeal to be considered. “Occasionally on appeal, the diagnosis of prediabetes, an AIC greater than 6.0, and having failed Metformin therapy or other oral antihyperglycemic medications AND with comorbidities of obesity, hypertension, hyperlipidemia, copd, or heart disease would be considered for approval on appeal to the medical director of Express Scripts.” “I understand Zealthy uses “Cover My Meds” as a database to check for covered medications under an insured’s plan (not for approved diagnoses), I actually have a copy of mine (see attached) from Zealthy which states this form is for records only “do not send to plan” and “does NOT represent preauthorization.” It also provides the provider, (name, address and NPI) the diagnosis of OVERWEIGHT, and the ICD10 code E66.3.” “Your continued effort to collect membership fees, ($600 for 3 months), BEFORE Zealthy will forward the “PA” prescription to the pharmacy for local pick up constitutes fraud.” “I am posting this to information all social media, medical boards, BBB, and any/all legitimate review databases I can find to prevent anyone from being scammed by Zealthy and its attempts to collect membership fees before “PA” prescriptions can be sent to their local pharmacies for local pickup.” I have removed, for the purposes of this review, any personal information and the attachment as it contains sensitive/protected health information. I would have been out any membership fees prepaid to Zealthy and have to pay $1539.53 to pick up my prescription!! Advice to all: check with your insurance company yourself before prepaying any membership fees to Zealthy! DO NOT TRUST Zealthy when you are informed your prescription has been PA/preauthorized. Total scam!!! Avoid at all costs! Date of experience: February 23,”

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Posted 10 months ago

“This company is a scam. They charged me $49 before I saw what their products and services cost, review of legitimacy and medical standards of practice. This place is BAD NEWS.”

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Posted 10 months ago

“This approach is simple and direct. I appreciate having access to my doctor and weight loss team anytime. I'm pleased with my decision to choose Zealthy!”

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Posted 10 months ago

“I've enjoyed the services, lost weight in a month, and appreciate the cautious approach with the dosage. Feeling fuller longer helps with my goals.”

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Posted 10 months ago

“Zealthy has been a great experience so far. They made the whole process very easy and they always respond in a timely manner. They have provided a lot of useful information and I look forward to continuing with Zealthy!”

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Posted 10 months ago

“Really happy with everyone I've worked with at Zealthy. The provider, coach, support staff all are very attentive. Excited to get started on treatment!!”

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Posted 10 months ago

“I really loved getting my medication in the mail. They have ice packs to keep it cool - just like Hello Fresh or Blue Apron. So great to just be able to skip the pharmacy.”

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Posted 10 months ago

“My medication was out at my local pharmacy. I was able to get a different one through Zealthy. Love that I didn't have to go to the doctors office or try calling and waiting for him to respond. Everything was just on their website.”

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Posted 10 months ago

“Super easy and fast to get treatment. It’s a little pricey but less than other places. And my insurance doesn’t cover the medication so I definitely couldn’t afford glp1 without Zealthy. Super happy with this program.”

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Posted 10 months ago

“Everyone from my coach to the RN that’s overseeing my care is fantastic. So attentive. Super responsive. I can’t say enough good things about Zealthy. Highly recommended!”

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Posted 10 months ago

“I’ve been getting birth control from them for several months. It was easy to sign up and every month the medication comes. They also were great about answering questions about some new vitamins I was taking to make sure there wouldn’t be a conflict with the pills.”

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Posted 10 months ago

“Communication was great and got medication in about a week”

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Posted 10 months ago

“Worst customer experience of my life. I started using Zealthy for Wegovy back in September. The experience in the beginning was amazing. I had a dedicated Doctor and Coach that followed up and responded to timely messages. It was wonderful. Then in Dec I started experiencing problems with the website where I couldn't access messages and communicate with my doctor or care coordinator. I was also unable to update payment information. I called and emailed and texted multiple times and it took over a month to get the messaging issue resolved. At the end of Jan, I was told that I would receive a credit for my membership in the amount of $135 plus $30 for my trouble. I was still not able to update payment information but they said they would work on it. In the meantime, I attempted to order new medication because my insurance would no longer cover my Wegovy. I was prescribed compound semaglutide at the beginning of Feb. Then I was charged $135 for the month that i was supposed to have free. Finally, someone apologize for the mistake and told me that the $135 I was charged would be credited toward the cost of my medication. Great! Another couple of days go by and still no shipment of medication so I call once again and was told that since I haven't paid there is no order for the medication. This all sounds frustrating but it isn't even the worst part. Each time I send a message or call I am told that Zealthy apologizes and it will be escalated. Or I will receive a "standard message" reply that doesn't even address the issue at hand. Each day when I speak with someone new I have to go through the whole issue from start to finish because they either don't document or don't read the notes from previous customer interactions. I am sitting here over 2 months later after calling, emailing and messaging so many times that I lost count. I have spent hours dealing with this and I still don't have any resolution or even a glimmer of hope that I might get my medication. I cannot begin to express how frustrating it is to speak to customer service over and over and never get anything resolved. I am now telling anyone who will listen -DO NOT USE ZEALTHY for any healthcare needs. They will only take your money and give many many headaches.”

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Posted 10 months ago

“My endocrinologist has a 2 month waiting list so decided to try Zealthy for ozempic. Doctor reviewed my info the same day I submitted it and I just picked up my prescription - covered by my insurance in about a week. Happy to start doing something to lower my blood sugar - metformin had not been working anymore.”

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Posted 10 months ago

“Really easy getting the medication I requested online. The initial assessment is really thorough and the medical provider approved my request. Had it in under a week.”

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Posted 10 months ago

“I'd been meeting to get treatment for a while but hadn't had a chance to make it to the doctor. Saw their ad and ordered pills online. They came right way and they were less expensive than Hims.”

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Posted 10 months ago

“I'm seeing great results after 6 weeks! Lost 10 lbs so far and feel great. It really just makes dieting easier - like I'm not hungry ALL THE TIME!”

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Posted 10 months ago

Zealthy is rated 4.2 based on 541 reviews