GigGear Reviews

Name: GigGear
Address: Unit B St James Centre,East Road,Harlow,Essex, Harlow
Rating: 4.93

4.9 Rating 1,823 Reviews

99 %

of reviewers recommend GigGear

Company Reviews

Questions

Metrics

4.9

Based on 1,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01279 432900

Email:

sales@giggear.co.uk

Location:

Unit B St James Centre,East Road,Harlow,Essex
Harlow
CM20 2SX

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GigGear 5 star review on 31st August 2020

Miss Elaine Salisbury

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took my Bass into Gig Gear to have the action lowered and the guys were very polite and helpful! They told me I would have my Bass back on the same day, which I was delighted to hear. Especially being a Saturday!”

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Posted 3 years ago

“My item was out of stock but I was regularly updated with arrival in store and delivery times. The item came as promised. This is the sort of detail that makes great customer service.”

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Posted 3 years ago

“Délai initial non respecté...”

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Posted 3 years ago

“Bought a Brunswick acoustic guitar for my son for Christmas. Superb service and price with quick delivery. I would use also fully recommend giggear in future Thanks”

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Posted 3 years ago

“I was recommended GigGear by someone who actually knows something about guitars. Due to Covid we couldn’t come in to browse so I rang and spoke to a really helpful man who gave me lots of advice about buying my daughter her first electric guitar. Everything arrived the next day very well packaged all in one box. I would recommend GigGear and will certainly be buying from here again in future.”

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Posted 3 years ago

“Ordered some Fender screws and they came in good time. Easy and pleasant to deal with.”

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Posted 3 years ago

“Excellent service .Received the hard guitar case specified faster than promised, also cheaper than from the manufacturer .”

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Posted 3 years ago

“Really helpful guys at the end of the phone. Delivery ... spot on. Great web page as well. MR”

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Posted 3 years ago

“GigGear was so helpful they answered my questions. Rob was excellent in product info and keith set my guitar up they way I liked it. Even after I bought the guitar they were still kind enough to answer my questions. They returned my calls and tried their best to help me find other guitars I liked. Very good service and would always check if they have a guitar I like before I go somewhere else.”

Helpful Report

Posted 3 years ago

“Bought a Faith baritone guitar. It was dispatched very promptly and was with me in just a couple of days. The guitar came with a hard case and everything had been boxed very carefully, which was very much appreciated. The guitar also seemed to have been set up just before sending it, as it was pretty much perfectly tuned. Excellent shop to buy from and will definitely buy from them again.”

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Posted 3 years ago

“Delivery was delayed because of stock but gogear were excellent at keeping me informed”

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Posted 3 years ago

“Was slightly apprehensive because I'd never ordered from GigGear before but they were the only online store with the Faith 12 string I wanted, and also at the lowest price. Communication was good, delivery was prompt, and a lovely guitar arrived in great shape.”

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Posted 3 years ago

“I had bought an item without first seeing it in view of Covid and explained that it was not what I wanted. Took it back, with no problem for a credit note. Spent that immediately on an amplifier with much advice and demonstration. Very impressed with is business. They know their stuff!!”

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Posted 4 years ago

“Excellent service! A great price quick delivery and guitar well packaged. Really happy with everything thank you”

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Posted 4 years ago

“I havnt opened my les paul yet”

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Posted 4 years ago

“Bought a guitar during lockdown they were very informative and the communication was very good, very happy with my new strat pro2!”

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Posted 4 years ago

“Ordered an instrument during lockdown. They were extremely helpful and collecting it couldn't have been esier. Also they have an excellent range and seem to know what they're talking about”

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Posted 4 years ago

“Everything is perfect, thank you!”

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Posted 4 years ago

“I was very pleased with my recent purchase of a small tripod and "tophat" from you. (I'm sorry, I don't have the item name to hand). I actually ordered this over the phone as I wanted some advice first, I spoke to Richard who was very helpful and described how the "tophat" would work in relation to what I was planning to use the tripod for - to give support to a large sign - thanks a lot Richard! I'll certainly recommend and use Giggear again! Thanks very much. Stephen”

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Posted 4 years ago

“First time using GigGear but will definitely be coming back. Excellent service and customer support. 5 star all the way!”

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Posted 4 years ago

GigGear is rated 4.9 based on 1,823 reviews