Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.11

4.1 Rating 308 Reviews

75 %

of reviewers recommend Gigi Pip

4.1

Based on 308 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

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“The worst customer service. They don’t answer the phone, call back from voicemails, reply to emails & it takes days for them to answer a text. This company used to be fantastic. I don’t know what has changed.”

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Posted 3 months ago

“I have about 6 gigi pip hats. Very good quality and happy for the array of colors. If you love hats..this is the place to go!”

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Posted 3 months ago

“The absolute best quality hats I’ve ever purchased! The details on every hat from trucker to felt to bucket are so good! I get so many compliments on my hats whenever I wear them.”

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Posted 3 months ago

“I love my hat as usual. I’m always pleased with the quality and fit.”

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Posted 3 months ago

“Love all my hat ladies ! Each one is unique with my style and personality! Gigi has great quality hats and accessories for them !”

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Posted 3 months ago

“I bought this for my wife for Christmas. She loves them. They keep her ears warm without having to wear a bulky hat. Which she also owns several of. One thing to be aware of, if you have a smart A** teenage son like I do. He’ll probably tell your wife she’s wearing fuzzy air pod max’s. Or maybe that’s just my kid.”

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Posted 3 months ago

“Had defect in previous order. Reached out, no response ;-(”

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Posted 3 months ago

“Love my hat.”

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Posted 3 months ago

“Talk about turning heads!! This hat commanded your attention. 👏🏽👏🏽 Each time I entered a room the look on the onlookers faces said it all. That you for completing my look!👏🏽👏🏽”

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Posted 3 months ago

“So cute and such good quality! Love Gigi pip!”

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Posted 3 months ago

“I’m am so pleased with my purchase. I can find the style that Gigi Pip offers. I love the high top and brims at affordable prices. Thank you Gigi Pip🫶🏻”

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Posted 3 months ago

“During our recent trip to Las Vegas for Cowboy Christmas, my wife was particularly excited to visit the Gigi Pip booth—and it did not disappoint. The team there demonstrated exceptional knowledge and customer service throughout the entire experience. They began by helping my wife determine her proper hat size with precision. From there, a skilled gentleman expertly shaped her hat to her desired style. The process continued at the customization station, where the options were nearly limitless—from custom hatbands and elegant feathers to personalized branding. While the selection could have been overwhelming, the staff’s expertise and professionalism made the experience seamless and enjoyable. Not only did they assist my wife in designing her ideal hat, but they also provided such outstanding service that she ended up purchasing two additional hats. She left the Gigi Pip booth absolutely thrilled with her three new hats and a smile that said it all. This was truly a five-star experience—top-notch service and quality products. Highly recommended!”

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Posted 3 months ago

“Best hat ever: I also buy them for friends: the Monroe rancher is perfect hat for jeans or a wedding: they are sturdy as I am a messy gal! Clean very well and keep rolling.”

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Posted 3 months ago

“Well, I wish I could give a review, but my hat never showed up, and I reached out to customer service via your “contact us” link and never got a response. Maybe this review will afford me a response.”

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Posted 3 months ago

“I’ve loved everything I’ve ever bought from here! Quality is so amazing, especially for the price point. Everything always ships so fast or I’ve loved going in person to pick out hats too. Overall it’s always a good experience!”

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Posted 3 months ago

“I love this hat. I’ve purchased it burgundy and navy. I received so many compliments.”

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Posted 3 months ago

“Purchased as a Christmas gift for my daughter. Beautiful and well made it’s also perfect for our warm Texas weather.”

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Posted 3 months ago

“My first shopping experience has gone all kinds of wrong. First I was sent the wrong hat and it took a couple emails to get them to help and send the correct hat, then when it arrived it did not fit despite following the measurement guidelines. I have now emailed several times to get it exchanged and it has taken so long they do not have the correct size in stock. Now they are just not responding since I asked for a refund. Very disappointing all around and I won’t be buying more hats, even though I had a few picked out. Their customer service is really awful and fulfillment clearly has just as many issues. I don’t want to have to go through all this again.”

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Posted 3 months ago

“This company is top notch. Holy cats. Needed to perform a return and thought, no way the replacement will be here in time for Christmas. The minute it was scanned at the Post office, the replacement was triggered. New hat arrived 2 days early. A+. They must be customers…because they understand customers.”

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Posted 4 months ago

“Never received order and was not able to get a response from the company.”

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Posted 4 months ago

Gigi Pip is rated 4.1 based on 308 reviews