Hello Karin,
It's great to hear that you found our hair products to be of great quality. Additionally, we're glad that you found it easy to locate instructions on our website for returns. We strive to provide convenient and quick shipping and returns for our valued customers like you. Thank you again for choosing Glam and we look forward to serving you in the future!
Best regards,
The Glam team
“I placed 3 orders in a span of 6 months. The first order got me hooked. Couldn’t believe the thickness, no shedding, perfect color, etc. The second order was horrible! The hair had a green tint. Very flat didn’t curl not thick and shedding was crazy! Let’s not even get to the smell part! The third order, well let’s just say it was completely a different color then the photo! But it smelled better and was a little more thick then the second order. All three orders were different colors.”
Hello,Thank you so much for your revie.
We are thrilled to hear that you are thoroughly satisfied with your 2 colors, length, and the impeccable quality of our products. It warms our hearts to know that our team at Glam Seamless was able to assist you in selecting the perfect invisi tapes for your needs.
Thank you once again for choosing Glam Seamless!
Warm regards,
Glam Seamless Team
“I’ve been using glam seamless for years, but the colors are not the same anymore. The same color I have been using doesn’t match my hair anymore and they used to match perfectly! I just feel that they should be mentioning if they change their colors.”
“Dried out after 1 week 2 washes ? I used the correct shampoo & conditioner! I also use dry spray I was shocked how quickly the hair became dried out looking ! I spent a lot of money for quality I noticed since the last time I bought tape in extensions they are thinner ? My review is true I found better on Amazon which is shocking ! Sorry glam I won’t be back I prefer my moneys worth This was not it”
Hi Cindy!
Thank you so much for taking the time leave us your review! We truly appreciate your feedback and support.
We're thrilled to hear that you loved the extensions. Our team has put a lot of effort into creating high-quality products that our customers can rely on to enhance their beauty. We strive to provide the best experience possible.
Regarding your comment about the extensions being good for only one use, we understand your concern. While our extensions are designed to be reusable, their longevity can vary depending on various factors such as maintenance, care, and frequency of use. We recommend following our care instructions to ensure that you can enjoy maximum wear from our extensions.
Once again, we appreciate your positive rating and look forward to serving you again in the future. If you have any other questions or need further assistance, please don't hesitate to reach out to us.
Warm regards,
The Glam Team
Hi Dolores,
Thank you so much for your review of Glam! We sincerely appreciate the time you took to write this review. Our team works tirelessly to ensure that our customers have a pleasant experience, and it's delightful to hear that our reps were very helpful and that you received your refund quickly. We are thrilled to have met your expectations and look forward to serving you again in the future.
Warmest regards,
The Glam Team
Hi Anne,
Thank you so much for taking the time to rate Glam with five stars! We sincerely appreciate your feedback and are thrilled to hear that you had a great experience with us. Our team at Glam works hard to provide great hair extensions and wonderful customer service to all our valued customers. We hope to have the opportunity to serve you again soon!
Best regards,
The Glam Team
“I was disappointed in the color of extensions. They were suppose to be ash, but are golden and are final sale.
I always love the quality of your hair though.”
Hello,
Thank you so much for taking the time to provide us with your review. We truly appreciate your feedback and are thrilled to hear that you enjoyed our products overall.
We sincerely apologize for any disappointment caused by the color of the extensions. We understand how frustrating it can be when the actual color doesn't match the expectation. We recommend getting a color match with our team! We offer virtual consultations, and you can also email us photos of your hair. Getting a color match before purchasing is the best way to go over our colors!
However, we're delighted to know that you still appreciate the quality of our hair. Your satisfaction means the world to us, and we will continue striving to deliver top-notch products that meet your expectations.
Once again, thank you for your valuable feedback. We truly value your support and hope to serve you even better in the future.
Warm regards,
The Glam Team
“So very thrilled with my invisi tape-ins. Opted to mix 2 colors and ordered 2 packages each, which was perfect!! I’m so glad I mixed and love how thin the tapes are and how amazing they blend!”
Hello!
We are thrilled to hear that you are absolutely delighted with your invisi tape-ins. Mixing two colors and ordering two packages of each was a brilliant idea, and we're glad it worked out perfectly for you. It's fantastic to know that you love the thinness of the tapes and are amazed by how seamlessly they blend. We truly appreciate your kind words and your support.
Thank you again, and please don't hesitate to reach out if you have any further questions or need assistance. We're always here to help!
The Glam Team
“I’ve tried about 4 different extension brands mainly due to more choices in color combos and styles. Balayage vs traditional highlights etc.
I have found other companies the hair gets tangled at the back of the neck, the hair on each clip is thinner, and GS extensions last longer.
My only complaint is that some of the clips lose their tightness and I don’t have time to replace them with a new clip.
I would also offer repeat customers additional discounts for coming back and free items like the hair bags or a brush.”
Hello Trista,
We truly appreciate your feedback and are thrilled to hear that you have had a positive experience with our extensions.
We understand the importance of having a wide variety of choices when it comes to color combos and styles, and we're glad that you found our selection to be satisfactory. It's great to know that our Balayage vs traditional highlights options have met your expectations.
We take pride in our product's quality and durability, and we're happy to hear that you found our extensions to be less prone to tangling compared to other brands. We always strive to provide the best for our customers.
We appreciate your feedback regarding the clips. Rest assured, we are constantly working on improving the design to address this issue. If you ever need assistance with replacement clips, please don't hesitate to reach out to our customer support team.
Your suggestion of offering additional discounts and free items for our repeat customers is fantastic! We value your loyalty and will definitely take it into consideration. We want to make sure our customers feel appreciated and rewarded for choosing our products.
Once again, thank you for your review and for choosing Glam. We hope to have the opportunity to serve you again.
Thank you,
The Glam Team
Hello Ali,
Thank you so much for your review. We sincerely appreciate your feedback and support. We are thrilled to hear that you had such a great experience with us.
We couldn't agree more with Ashley being incredible! We are so glad she took her time to ensure you felt beautiful and confident.
Once again, thank you for your kind words and for choosing Glam. We cannot wait to have you back!
Warm regards,
The Glam Team
“I don’t know what has happened over the last few years, the quality of the invisi tape ins are horrible, you’re charging over $300.00 for extensions that tangle as soon as they get wet!! Not satisfied at all!!!”
“honestly i been ordering for years i do like the hair but this last time i ordered, it seemed short on tape ins. i haven’t liked my hair since i got it done. I would have to buy 2 packs to fill in my hair, it’s already expensive so it’s hard to want to re purshase.”
“Waste of money. Hair is very bad, dry, split ends and broken. Would not buy again and if I could I would return to get my money back. Do yourself a favor and find other brand.”
“I am confused 3 months later on what hair type - keratin bonds or invisi tape ins - I should get!! My hair is now very thin and I cannot live without my extensions.
Color match consult with as spot on!!!! I’m so happy! In addition the quality of the hair, the softness, ease in drying and styling, and natural shin is second to none!”
Hi Monique,
Thank you so much for your review. We are thrilled to hear that your color match consult was spot on and that you are delighted with the outcome! Your satisfaction is our top priority, and we look forward to providing you with the same exceptional experience in the future.
Best regards,
The Glam Team
“I have had my extensions in for less than a month and the quality of the hair is of lower quality compared to other brands. The extensions look like I have had them for over 6 months. The ends are extremely dry and frizzy. I have been getting extensions applied for over two years and I have never had any issues with other brands. I would not recommend.”
Thank you so much, Sabrina, for your review. We're thrilled to hear that you find our hair to be of excellent quality and easy to manage and install. Your feedback means the world to us. We're here to provide you with the best experience possible, so feel free to reach out if you have any questions or need any assistance. Thank you again for your support and for rating us 10/10!
The Glam Team
Hi Robin,
We greatly appreciate your kind words and support.
This feedback truly means a lot to us, as we strive to provide the best beauty products and customer experience possible. Your satisfaction is our ultimate goal, and we are thrilled to hear that you are pleased with our Glam products.
Once again, thank you for your wonderful review. We look forward to continuing to exceed your expectations and providing you with an exceptional Glam experience.
Best Regards,
The Glam Team
“The last set was horrible. Very poor quality. Very disappointed. I buy multiple sets a year and if this os jpw they are going to be o may need to change to a different company.”
