“10/10 for customer service. We had a missing package and they were quick to respond to our message and even mailed it next day shipping for no additional charge. The insurance is 100 percent worth it. Our clients love the clip in extensions”
Hello Marissa,
Thank you so much for your fantastic review! We’re overjoyed to hear that we could assist you promptly with your missing package and that our insurance provided peace of mind. Your satisfaction and your clients' love for our clip-in extensions truly mean everything to us.
We can’t wait to welcome you back to Glam soon!
Warmest wishes,
The Glam team
Hi Michelle,
Thank you so much for your wonderful review! We’re thrilled to hear you’re consistently happy with the quality. Your support means the world to us, and we can’t wait to see you for your next purchase! 😊
Best,
The Glam Team
Hi Angel,
Thank you for your amazing review! We're thrilled to hear that you experienced great customer service. Your satisfaction is incredibly important to us, and we’re always here to ensure you have the best experience possible. We truly appreciate your support and can’t wait to assist you again!
Best,
The Glam Team
Hi Capella,
Thank you so much for your glowing review! We're thrilled to hear that Ryan and the team have consistently made you feel gorgeous and accommodated your needs. Your kind words mean the world to us, and we can’t wait to keep making you feel extraordinary!
Best,
The Glam Team
Hi Angela,
We’re so glad to hear you had a great experience in SoHo! It’s always exciting to meet our customers in person, and we’re thrilled you enjoyed your visit. Thank you for sharing your enthusiasm, and we can’t wait to see you again soon!
Best,
The Glam Team
Hi Renee,
Thank you for your lovely review! We’re delighted to hear that you find our products both beautiful and of great quality. Your appreciation means so much to us, and we can’t wait to have you back for more!
Best,
The Glam Team
Hello Jackelyn,
Thank you so much for your kind words! We’re thrilled to hear that you found the process simple, fast, and easy to understand. Your feedback motivates us to continue providing a seamless experience for our customers.
We can’t wait to see you back again soon!
Warmest wishes,
The Glam team
“I Absolutely Love My Extensions. I was a little Nervous just incase it wasn’t the Right Match. I did the Sample and Omg spot on. I did the Color Match to get My Color. They are so Full. I’ve had really Thin Hair for the Longest and it’s only gotten Thinner overtime and I am 31. It can really make you Insecure. I have them on for the First Time after getting them in Yesterday and I’ve gotten so many Compliments at Work Today. Thank yall so much for making Me feel Beautiful. This really Boosts My Confidence up. It’s Such a Huge Difference. Yall are Amazing. The Quality is so Good. I am overall so Happy with My Purchase ❤️”
Hello Megan,
We’re absolutely thrilled to hear that you love your extensions! It’s wonderful to know that the color match was spot on and that you’re feeling more confident and beautiful. Your happiness and the compliments you received at work truly warm our hearts—thank you for sharing!
We’re so grateful to have you as part of the Glam family and can’t wait to see you again soon!
Warmest wishes,
The Glam team
Hello there,
Thank you for your lovely review! We’re so glad we could help you clarify on colors. Your happiness is what drives us, and we appreciate you taking the time to share your experience.
We look forward to assisting you again soon!
Warmest wishes,
The Glam team
“The hair is always good quality and usually the shipping time is the best, but unfortunately this time for some reason it took longer to receive it. The left was supposed to be delivered Friday by 5pm, so we scheduled an appointment for 5:30. The hair never came. It didn’t arrive until Saturday afternoon. Thank goodness we able to make other arrangements.”
Hello Brenda,
Thank you for your honest feedback! We're thrilled to hear that you appreciate the quality of our hair and often enjoy swift shipping. We sincerely apologize for the delay this time and understand how frustrating that can be, especially when you had an appointment scheduled.
Please know that we are constantly working to improve our shipping process to ensure it meets your expectations in the future. We truly appreciate your understanding and flexibility.
Looking forward to serving you again soon!
Warmest wishes,
The Glam team
Hello Rhonda,
Thank you for your wonderful review! We’re absolutely thrilled to hear that you consider our extensions to be the best quality you’ve used. Your support means the world to us, and we’re delighted to be a part of your glam experience.
Looking forward to seeing you again soon!
Warmest wishes,
The Glam team
Hi Brielle,
Thank you for your exquisite review! We're delighted to hear that the color is exactly how you pictured it and that you find it absolutely beautiful. Your kind words inspire us to keep creating amazing products! We truly appreciate your support and look forward to seeing you again soon.
Best,
The Glam Team
“I have absolutely fallen in love with your keratin extensions! I've ordered now multiple times and I've never been dissatisfied with the quality of your product! Thank you so much for making me feel beautiful again!!!”
Hello Lindsay,
We deeply appreciate your support and are thrilled to hear about your love for our keratin extensions. It means the world to us that you have chosen us multiple times and that our products have consistently met your expectations. We strive to provide the highest quality products to make our customers feel beautiful, and your kind words truly validate our efforts. Thank you for allowing us to be a part of your journey towards beauty and confidence. We look forward to serving you again soon!
Warmest regards,
The Glam team
Hello Amy,
We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. Nice customer service is at the heart of what we strive for, and it's delightful to know that our efforts have made a positive impression on you.
Once again, thank you for choosing Glam, and we look forward to serving you with the same level of excellence and care in the future.
Warm regards,
The Glam team
“We recently color matched for a blonde client and the outcome was AMAZING!!! Shipping is quick and convenient! High quality and packaged beautifully.”
Hi Shaela,
We are thrilled to hear that you had a fantastic experience with us. Thank you once again for choosing Glam, and we truly appreciate your support!
Best regards,
The Glam team
“I did not like the fact I had to place TWO separate orders to use discount of 30% off a regular item. Then had to do a separate order on a discounted item!! Not a very smart system plus almost was NOT going to order anything at all because of it since recently color has been off with either peachy or orange color with hair.”
Hi Angela,
Thank you for sharing your thoughts with us. We appreciate your feedback and understand your frustration regarding the ordering process. We’re continuously working to improve our system and your input is invaluable. We're also sorry to hear about the color issues you've encountered. Your experience matters a lot to us, and we hope to provide a more seamless experience in the future.
Best,
The Glam Team
Hello,
We appreciate your kind words and are thrilled to hear that you're loving our product.
We take great pride in providing our customers with healthy hair that stays in great condition. It's rewarding to know that you've experienced the same results and are satisfied with the overall quality.
Once again, thank you for your fantastic rating and for choosing Glam for your hair needs. We look forward to serving you again in the future!
Warm regards,
The Glam team
