“The website was great allowing me to create the ring I wanted and size it correctly, very easy interface. The communication was also really good through the creating (loved the photo of the finished ring before shipping!!) and shipping process.
When the ring arrived it was packaged beautifully and even had a light in the ring box! The quality of the ring is just beautiful and it is better than it looked online. Only thing is it was one day late and missed the anniversary, but we were okay with that we ordered it last minute :)”
“DO NOT BUY! I have bought an engagement ring, diamond they said... after 3 days diamond started getting yellow. I sent it back for repair, it came back, after 2 days yellow again! This is where I lost it, and on of their representative wrote this: ''The first time the stones were cleaned and the rhodium plating was renewed due to your satisfaction even though these procedures are not covered by the lifetime warranty.''
WHY DO YOU STATE THEN THAT YOU HAVE LIFETIME WARRANTY?
Now they do not want to receive it for the third time for repair. At the end of the day, it is not about the money here, it is that they have absolutely destroyed the whole experience. They are a big time scam, liars and God knows what else. I really hope that this review does make you think twice before buying from them and that you do not make the same mistake like I did.”
“I am absolutely in love with this ring that I ordered for my partner. The quality is nice and it looks even prettier to the real eyes than in the picture. Also, the customer service support team was very helpful and responded almost immediately when i needed to contact them in regards to a small change in my order. The tiny cute little pendant that came as a free gift with the ring is sooo adorable! I would definitely recommend Glamira to people and gladly order more from them!”
“Absolute scammers - Trying to hold up a returns policy that's completely against the law (not to mention their staff telling me to break a seal to try on the item, then telling me I now can't return it).
Off to small claims we go!”
“Terrible customer service, after less than a month the stone fell out of my engagement ring. Despite contacting several times I’m yet to have a resolution, shop elsewhere!”
“Exceptional
Got my anniversary ring from Glamira. Very smooth and easy process with them from purchasing to making and shipping they gave updates. Happy and very pleased to gave my order as I’ve read hundreds of many happy costumer from them. Got my ring early then expected despite of the pandemic and it’s just exceptional I loved it so much, it’s sooo beautiful and stunning it’s perfect. Quality is beyond my expectations. Ring blow me away. Can’t wait to receive my husband’s ring as his comes later than mine. Overall very happy thank u all Glamira from costumer service which are awesome and to the craftsman thumbs up very well done”
“Glamira is a borderline scam. I purchased a wedding ring for my husband. It was supposed to be engraved, but it just has a logo inside. It also looks almost silver instead of gold and isn't the same shape as shown in the image. Glamira won't rectify this because they say I took a sticker off it that is the return bar code. I have seen many other reviews complaining about this. The company clearly use this to get out of issuing any refunds. I was planning to spend over £5000 on a wedding ring id seen on their website. I'm just grateful I hadn't yet bought it as I will now buy from a more trusted jewellery store. Cowboys”
“Great experience with Glamira
I couldn't fault this company: the communication was great, the product of high quality and a lovely detail in the little lighted box that gives a special touch to the jewellery piece l bought. I haven't given the present to the hubby yet as it's for our anniversary next month but I'm sure he'll appreciate it. I will be ordering again from Glamira. They have the most unique pieces of jewellery and you can also personalise them which is an added bonus. Keep up the high quality service, Glamira! Thank you for helping me celebrate this milestone with a special prezzie that will, no doubt, impress my loved one.
Date of experience: 21 October 2022”
“Brought rings a few mouths back and only got married last weekend. The rings came out the box once in that time and that was to try on. A few days after wearing mine it has become tarnished and scuffed already!! Spoke to Glamira and because we’ve had the rings longer then 60 days they will not do anything about it. Many people buy their rings long before 60 days before their big day so this is where they catch you out!!”
“Good experience so far as I have purchased twice from them. I ordered two diamond rings for my wife from them, always on time and they update me on every steps while delivering. Highly recommended. My wife absolutely in love with this ring that I ordered for my partner. The quality is nice and it looks even prettier to the real eyes than in the picture. Also, the customer service support team was very helpful and responded almost immediately when i needed to contact them in regards to a small change in my order. The tiny cute little pendant that came as a free gift with the ring is so adorable! I would definitely recommend Glamira to people and gladly order more from them!”
“Ich möchte Glamira empfehlen, Diamantschmuck mit 100%iger Zufriedenheit online zu kaufen. Ich habe zweimal bei ihnen bestellt und jedes Mal war ich von der Qualität und Lieferung eines luxuriösen Produkts beeindruckt.
Ihr Support-Service ist auch großartig. Sie haben mich über meine Bestell- und Transitorte informiert, damit ich mir eine Vorstellung von der Lieferzeit machen kann. Ich empfehle dringend, Produkte von ihnen zu kaufen.”
“Gar nicht zu empfehlen , wenn du nicht weißt deine Größe , bei zurück zu verkleinern bei ihnen heißt, sie werden in deinem Ring etwas anschreiben , andere Name andere Nummern und musst du das akzeptieren! obwohl du das nicht wolltest , du trägst in deinem Ring was sie wollen ,nicht was du willst, Geld bekommst du kein zurück, ihre Fehler und musst du es akzeptieren, du bekommst kein Geld zurück. schreibst dein Name in deinem Ring , kommt andere Name und musst du das nehmen , du bekommst kein Geld zurück.”
“I do not recommend! I bought a ring two years ago with an AAA quality ruby mainstone and diamonds sidestones. In August this year, I gave them ring for size reduction. The ring I received from Glamira after resizing was badly made, the paws crookedly held the stone, and one of them was stuck into it, a ruby badly cracked. Therefore, I immediately contacted Glamira service, described the problem and attached photos and videos of the ring and sent the ring back to them. I have asked Glamira many times to repair the ring and replace the ruby. All the time I was getting answer that the ruby had been checked by their gemologists and it is AAA quality. What kind of gemologists do they have, if they cannot see such large cracks that are visible to the naked eye and through the lens of the camera! Before I got the resized ring, they emailed me a video and wroted that my ring is ready. It turned out that they sent me a video made before the resizing, because the engraving on the current ring was in a different place than on the video, and the stone was whole. In this way, they tried to hide the fact that the ring was damaged. I asked to replace the ruby with another one of the same quality, i asked for a refund and i even offered to pay extra for ruby replacement. Glamira refused and they want to send the ring back to me as it is with cracked ruby. Glamira takes no responsibility for own products, sends damaged jewelery and Iies to the customer.”
“Highly recommended. I have purchased multiple times from this website. Good quality and fast delivery. Would like to recommend this online store to those who are thinking to purchase diamond jewelry.”
“I ordered a single men’s stud earring for myself, and whilst I know that the price of circa £60/£70 is not a huge amount, I was nevertheless disappointed/disgusted to receive it in such a bent state. What kind of checks are carried out before shipping the product out to the customer? I wouldn’t accept anything now other than a refund, since any straightening is likely to leave it weakened! Nor would I accept a so called replacement, as I wouldn’t be sure after reading some other comments, that they aren’t just sending me the same earring simply straightened!
I don’t think that these people can be fully trusted, I’m sorry to say.”
“One Star.
It is with reluctance that I give Glamira a negative review .
After purchasing several pieces of jewellery and satisfactorily replacing one piece I was quite impressed with interactions and service.
Unfortunately attempting to return a broken piece from a faulty design became more of a nuisance than the purchase was worth.
The courier company used by Glamira within New Zealand had limited coverage and the closest depot was 180 kilometres away.
Multiple emails ensued of offers of couriers cancelled return applications and no couriers resulted .
Eventuality the courier service was changed to a Nationwide Service and the Return for repair was finally in transit .
More emails ensued and Yet again requests for return applications. This was long after I had lost patience with the process.
It was very annoying to be continually badgered by emails to the point where I suspected that the Case Handler Mark Ronald was on a "Pay per Email " or "Pay per Return Application " contract .
Whatever the reason this continual cancellation of return applications in spite of being no fault of mine is very annoying.
I will see the item returned unrepaired as I am well over this process .
Unless the system is changed or becomes more flexible in the event of mishaps with freight etc
My advice would be Avoid .
Laurie Austen”
“This store caught my attention as I was looking for some nice jewelry for my girlfriend. I had never heard of them before and after reading their description of their products, I decided to give them a try. I ordered a garnet bracelet. It was very pretty, and she liked it right away. She wears it every day now. Overall, I'm happy with the quality of the product, the price, and the service I received. I would definitely recommend them to anyone looking for a good deal on jewelry.”
“Since getting my Aldercy earrings, I've worn them almost daily! They feel great, and I adore the way they look on me. I wear them at work and out and about. I always get compliments from them. I would recommend these pieces to anyone who loves fashion and wants something different than what everyone else is wearing.”
“My new big stone ring just arrived, and I'm amazed at how well it fits. It fits me like a glove. I've been looking for a ring for ages but wasn't sure where to buy it. In the end, I decided to order one online from them. I was taken aback by how lovely it looked and felt when I first opened the package. The standard is excellent. Additionally, I wholeheartedly advise purchasing something from them for yourself or your loved one.”
“Everything about my experience was wonderful! From designing the rings to receiving them! I'm beyond happy with the quality, the price, and the timeliness. Arrived only a day later than the predicted date. The packaging is really nice and they even included a free pendant. I was a soon-to-be bride with a thousand stresses including not being able to find my size anywhere (3 3/4), not having much time and not having more than $700 to spend. Glamira was my saving grace! Highly recommend!”
