Global Cutlery USA Reviews

Name: Global Cutlery USA
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.64

4.6 Rating 197 Reviews

91 %

of reviewers recommend Global Cutlery USA

4.6

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

Global Cutlery USA 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

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“Clear and clean site, fast shipping. And prompt notification whether urgent came back in stock. Really impressed.”

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Posted 2 years ago

Hi Alex. Thanks for your comment. We appreciate your feedback.

Posted 2 years ago

“-- I like Global knives a lot. Light and sharp. I bought a lot over the years. -- Price: The price is good on the website and it's tax-free. The price is usually the lowest among all the authorized dealer sites that I compare. -- Shipping: Shipping is way too slow. I live in the East Coast and it usually takes about a week for the product to arrive. It could easily take 10 days from the order date to the delivery date. -- Product Availability: Some products are out of stock for a long time. For example, the whetstone that I am looking for has been out of stock for over 6 months. I signed for an in-stock notification and did receive two emails saying that the product was back in stock, but when I clicked the link a couple of hours later, it was out of stock again. I don't know whether the product is indeed back in stock or whether the email I received is a system error. -- Product Description: The product description can be made better. Adding the weight and length of the product will be helpful. Right now I have to look at multiple sites to find out such information. -- For user experience on the website, the site is quite slow and sometimes unresponsive. I don't have such an issue on other websites.”

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Posted 2 years ago

Hi Poting. Thanks for the detailed comments. We appreciate the feedback.

Posted 2 years ago

“I have used global for years I love their knives, but I recently bought two for my mom and they won’t even cut a tomato after just two weeks. I’m confused really, but must embarrassed because I told my mom these were the best and she said sure they are and then she was right.”

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Posted 2 years ago

Hi Arshan. Thanks for your feedback. Your concern has been forwarded to our Customer Care team for additional support.

Posted 2 years ago

“We purchased three knives last year and loved them. We took a cooking class and the chef use Global knives and showed us how to hold them. We like the balance and the sharp cuts they make.”

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Posted 2 years ago

Hi Ralph. Thanks for your comment. Enjoy and happy cooking!

Posted 2 years ago

“Fast service excellent priduct”

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Posted 2 years ago

Hi Emelia. Thanks for your comment. Enjoy and happy cooking!

Posted 2 years ago

“Buy them now. Just do it.”

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Posted 2 years ago

Hi Gerald. Thanks for your comment.

Posted 2 years ago

“This is the best knife out. 🔪 iIt cuts with ease because it is so sharp. It is easy to sharpen as well. This knife is an amazing value too given it can cut watermelon, any meat or filet a fish. Use this to look like a real chef”

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Posted 2 years ago

Hi Dominique. Thanks for your comment. Enjoy!

Posted 2 years ago

“So far the knives are very nice. Takes a little getting used to the the shape of the handle but not an issue once you do. Very sharp but have not used long enough to judge how long the retain edge. Only issue with ordering directly from global vs a retailer is returns are expensive. Must be sure you are ordering correctly. Ordered some as a gift and had to return when I found out he did not want a knife block set. Although I ordered additional individual knives for him, the return cost of the set was $50. Otherwise customer service was responsive and pretty quick with refund. FedEx is not good with delivery in our rural area. FedEx kept changing delivery date and twice claimed poor weather prevented delivery. There was no inclement either day. UPS has been much more reliable.”

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Posted 2 years ago

Hi Jennifer. Thanks for your comment.

Posted 2 years ago

“Great merchandise - the knife was a dream to cut with!”

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Posted 2 years ago

Hi Michele. Hi Dominique. Thanks for your comment. Enjoy!

Posted 2 years ago

“I have never been happier with knives than these. The Bread Knife is my 5th Global. I sharpen all the straight edge with ceramic blocks. Have no idea the best way to sharpen the serrated Bread Knife. Ceramic rod?”

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Posted 2 years ago

Hi Timothy. Thanks for your comment. Serrated knives are best sharpened by a professional knife sharpener. You may wish to search online for a service in your local area. We hope this helps. Enjoy!

Posted 2 years ago

“Love the feel and how the knife handles.”

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Posted 2 years ago

Hi Matthew. Thanks for your comment. Enjoy!

Posted 2 years ago

“Order came very quickly as described. This was the best price I found on the net. I hope my partner enjoys his gift for Christmas.”

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Posted 2 years ago

Hi Lisette. Thanks for your comment. Enjoy!

Posted 2 years ago

“Excellent price. Excellent service.”

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Posted 2 years ago

Hi Bret. Thanks for your comment. Enjoy!

Posted 2 years ago

“Amazing quality, the perfect tools for any home chef. Great customer service and fast shipping.”

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Posted 2 years ago

Hi Nina. Thanks for your comment. Enjoy!

Posted 2 years ago

“Love the knife- It is well-balanced and very sharp and loves the way it feels in my hand like an extension. I am very pleased and looking forward to enjoying this knife for many years to come”

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Posted 2 years ago

Hi Gilbert. Thanks for your comment. Happy cooking!

Posted 2 years ago

“I am so thrilled with these knives from Global!! They are so sharp ( be very careful) they are so easy to handle, they feel good in the hand....just awesome...I just love them!!!”

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Posted 2 years ago

Hi Gail. Thanks for your comment. Happy cooking!

Posted 2 years ago

“By far the best knives I've ever owned! They are extremely well made, sharp and perfectly balanced.”

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Posted 2 years ago

Hi Elise. Thanks for your comment.

Posted 2 years ago

Global Cutlery USA is rated 4.6 based on 197 reviews