Global Cutlery USA Reviews

Name: Global Cutlery USA
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.65

4.7 Rating 202 Reviews

91 %

of reviewers recommend Global Cutlery USA

4.7

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have 3 pieces of Global Sai cutlery and love each one with the 9" bread knife being the most recently acquired. I have been trying to order this bread knife for 1-2 years being told it wasn't available. I put this knife on a Global watchlist and was pleasantly surprised when I was contacted by Global as to it's availability. I was very happy to purchase it as soon as I was notified. What I'm not happy about is paying $189.95 for this knife and finding out less than a month after receiving it that it was now on sale for $151.96. Global must have know about this sale being forthcoming and wish they would have offered it to me at the sale price.”

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Posted 4 months ago

Hi Carol. Thank you for your feedback.

Posted 4 months ago

“Global knives are wicked sharp and respond well to a session with the sharpener they sell to maintain that edge. The serrated steak knives, however, are a totally different thing; they’re dull as an old hoe. I wanted something to CUT meat, not something that shreds it.”

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Posted 10 months ago

“My go to blade in the kitchen and galley”

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Posted 1 year ago

Hi Robert. Thank you for your comments. Enjoy!

Posted 1 year ago

“The selection is great and shipping is fast. The only drawback is the pricing. Even at major sales, popular retail shops such as Amazon can easily match or beat its price.”

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Posted 1 year ago

Hi Jeremiah. Thank you for your comments.

Posted 1 year ago

“Great knives”

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Posted 1 year ago

Hi Lieng. Thank you for your comment. Enjoy!

Posted 1 year ago

“I like all of my Global knives very much. I find the quality to be good, for the most part, and the prices are more in line with my budget. I own seven Global knives and I am concerned about what seems to be a rust spot on my 10" chef's knife, thus only four stars in my rating. I have recommended Global Knives several times in the last two years.”

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Posted 1 year ago

Hi Thomas. Thanks for your comments. We appreciate your feedback. While GLOBAL cutlery is not rust-proof, we recommend ensuring that the cutlery is dried immediately after cleaning and that it is not stored with cutlery that may be wet. If you have additional questions regarding the caring of your GLOBAL cutlery, our Customer Care will be happy to assist.

Posted 1 year ago

“Tienen buen filo boy a seguir probando.”

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Posted 1 year ago

Hi Jorge. Thank you for your comments. Enjoy!

Posted 1 year ago

“I have used a set of 3 Global knives for many years and wanted to get a set with the smart knife block. Got the 6 piece Global Ukon set. Love the black and steel knife block but the knives themselves feel light and unsubstantial to use. The small serrated knife arrived a little bent at the tip. After handwashing the water marks need buffing. Was looking forward to having these in my new kitchen and while they are sharp etc. there is some quality missing.”

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Posted 2 years ago

Hi Ashrafa. Thank you for your comments.

Posted 2 years ago

“Important, since I made this order, I keep receiving virus email. It’s like if my email was share with others while buying on your website. Please review and take action on that important matter. Thank you.”

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Posted 2 years ago

Hi Michael. Thank you for your feedback. The matter has been forwarded to the appropriate team for review.

Posted 2 years ago

“So far the knives are very nice. Takes a little getting used to the the shape of the handle but not an issue once you do. Very sharp but have not used long enough to judge how long the retain edge. Only issue with ordering directly from global vs a retailer is returns are expensive. Must be sure you are ordering correctly. Ordered some as a gift and had to return when I found out he did not want a knife block set. Although I ordered additional individual knives for him, the return cost of the set was $50. Otherwise customer service was responsive and pretty quick with refund. FedEx is not good with delivery in our rural area. FedEx kept changing delivery date and twice claimed poor weather prevented delivery. There was no inclement either day. UPS has been much more reliable.”

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Posted 2 years ago

Hi Jennifer. Thanks for your comment.

Posted 2 years ago

Global Cutlery USA is rated 4.7 based on 202 reviews