Name: Global Edulink
Address: Global EdulinkCityPoint1 Ropemaker Street, Global EdulinkCityPoint1 Ropemaker Street, United Kingdom
Rating: 4.82

“Very good courses and thanks for people who work here they help me alot”

Helpful Report

Posted 4 years ago

Dear Learner, Thanks for the awesome review and rating. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“Extremely disappointed with the service from Global Edulink. I enrolled in the Pearson BTEC Level 4 in Management and Leadership. My issues: • Course is advertised as 12 months self-paced however the first document I received upon enrollment was a list of deadlines to submit assignments! I questioned this with my tutor to see if there was any flexibility and was told to stick to the deadlines! The final assignment is due to be submitted ~8 months into the course, so it's not even a 12 months course! You have access to the material for 12 months but what use is that if you have to have submitted your last assignment by month 8? I work 40 hours a week which is why I chose a self-paced course but this isn't what I got at all! • Secondly, tutor replies are very slow and feedback is unhelpful. I submitted my first assignment draft to my tutor, explaining it's over the word limit, and it took them 4 days to reply with the feedback "write more" next to each question. Nothing else! Ironic on an assignment focused around giving constructive feedback, I feel! How is "write more" suitable feedback for an assignment that's already over the word count? I'm currently trying to get a refund under the Consumer Rights Act. Advice for any folks going through the same issues: they'll tell you that their refund policy doesn't allow refunds once the course has been accessed BUT THIS DOESN'T MATTER! Global Edulink's refund policy DOES NOT supersede or negate your statutory rights as a consumer! The course provider must: • Perform the service with reasonable care and skill • Make sure information that's been given to you about the course - written or spoken - is binding where you’ve relied on it to make your decision If they fail to do either of the above, you are entitled to a refund within consumer rights law. If you're refused a refund after making these points, you're well within your rights to request a chargeback through your bank, providing all the evidence you can! Avoid the company & utilise your rights as a consumer if you're caught out like many others have been.”

Helpful Report

Posted 4 years ago

Dear Dan, I apologise for the inconvenience this may have caused you but having said kindly note that Ofqual regulates the total qualification time and learning hours that a learner has to deploy for a qualification. Any course provider offering you the programme Level 4 : Diploma in Management and Leadership (Pearson), should meet a Total Qualification Time of 370 hrs. Tutors must ensure authenticity of work presented by the learner. As such, you are entrusted with specific minimum time duration for study. A tutor provides a learner with formative feedback. A learner can use Tables, illustrations in order to increase his quality of work. Word count that is placed inside tables cannot be counted to the final word count. Further, your table of content, end text references and bibliography is not counted to your word count. As an academic institution we are responsible for the quality of learner's work and the authenticity of learner's work. Therefore, the feedback to increase quality on your work. The tutor's recommendation to use tables are clearly set to minimise a learner's word count usage most effectively. If data can be tabulated. Definitions could be sequenced to provide meaning of it's development. While meeting the learner's needs for self paced education that offers flexibility, GlobalEduLink is committed to abide by standards of education set by OFQUAL and principles of academic Integrity. I hope this would help. We have tried to reach you over the phone but unfortunately, we couldn’t through to you and it seems the call gets cut off. Further as per our terms and conditions if the learner access the learner is not eligible for the refund and we still request you to complete the course with us. We await your response. Thank you. Global Edulink – Support Team.

Posted 4 years ago

“Spoke to Kane today regarding an ITIL Course, Very friendly and very knowledgable.”

Helpful Report

Posted 4 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Global Edulink Support Team. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“Great customer service. Very cordial and professional.”

Helpful Report

Posted 4 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Global Edulink Support Team. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“100 satisfied”

Helpful Report

Posted 4 years ago

Dear Jaqueliny, We are incredibly grateful that you took the time out to leave us a 5-Star review. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“100% satisfied”

Helpful Report

Posted 4 years ago

Dear Jaqueliny, We are incredibly grateful that you took the time out to leave us a 5-Star review. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“I want to get enough information about hair treatments and how can I be an expert with that”

Helpful Report

Posted 4 years ago

Dear Ansam, Thank you so much for this 5-star review. We really appreciate you being a learner and helping to share the word about us. We’re here for you anytime. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“A useful explanation of everything related to hair treatments”

Helpful Report

Posted 4 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Global Edulink Support Team. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“speedy response”

Helpful Report

Posted 4 years ago

Dear Learner, Thanks for the awesome review and rating. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“I was assisted by David in customer service through the live chat. He was very responsive and knowledgeable.”

Helpful Report

Posted 4 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Global Edulink Support Team. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“Extremely responsive and equally as helpful!”

Helpful Report

Posted 4 years ago

Dear Liz, Thanks for the awesome review and rating. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“Kane was prompt and professional and answered all my questions. Thank you, Kane!”

Helpful Report

Posted 4 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Global Edulink Support Team. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“Kane was very helpful and answered all my questions before I made the final course choice. Thanks a lot.”

Helpful Report

Posted 4 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Global Edulink Support Team. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“David was extremely helpful. Thanks!”

Helpful Report

Posted 4 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Global Edulink Support Team. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“David was extremely helpful in sorting out my access into my website account so I could start my course . He responded quickly giving me clear instructions and was even willing to find alternative solutions. He finally came up trumps in getting me access. Thank you so much really appreciated the help.”

Helpful Report

Posted 4 years ago

Dear Deborah, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our learners. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“I have started the Fundamentals Of Natural Science course recently, and I found that it started easily on the fundamentals of matter, which made me more curious about the subject, and as I read on more questions arose, encouraging me to find answers for them, which extended the course even more than intended. But that was no problem since it taught me more about the nature of things, and how things were so precise as GOD intended them to be. The only problem I found that after taking so much notes, that I was running out of time, and I requested an online chat to add an extension period. They were helpful and said no problem for a "free extension period". I was overjoyed that they allowed for a course extension, it gives me more time to digest all this knowledge I have gained. A good course to go for generally, and gain a strong scientific background, to start with. I would certainly advice to do a similar course with Global Edulink.”

Helpful Report

Posted 4 years ago

Dear Learner, Thank you so much for sharing your experience with Global Edulink. Our goal is 100% learner satisfaction and it sounds like we achieved that goal with you. We want every experience to be “5 - Stars”! The team will be thrilled to hear your feedback! Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“The advisor David kindly and efficiently solved my enquiry.”

Helpful Report

Posted 4 years ago

Dear Guillermo, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Global Edulink Support Team. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“Very helpful with any issues. Great tutor reviews on your work also.”

Helpful Report

Posted 4 years ago

Dear Jodie, We are incredibly grateful that you took the time out to leave us a 5-Star review. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“The excellent online Project Management training courses platform. I did the Prince2 Practitioner and the online course material helped me to pass the exam. Now I am going to do the Prince2 Agile. Also, amazing customer service.”

Helpful Report

Posted 4 years ago

Dear Nahid, Thank you so much for this 5-star review. We really appreciate you being a learner and helping to share the word about us. We’re here for you anytime. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

“Fast quick and accurate. Really Good.”

Helpful Report

Posted 4 years ago

Dear Liz, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.globaledulink.co.uk/all-online/ Best Regards, Global Edulink - Support Team

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Global Edulink Reviews