“It was not stated anywhere that we would be dialled into a classroom in London via a webcam.
The teaching wasn't great, it was basically just here is a very quick example and then go ahead with very little to no guidance.
Currently, a waste of money.”
“I have just completed the Intermediate Capability: Operational Support and Analysis course led by Paul Wigzel and it was the most enjoyable course I have attended in years. Paul was excellent, making the course very engaging and ensuring all attendees participated.”
Good afternoon, I have been informed by your account manager Phil that he tried to contact you last week to update you on the situation and that he was trying to find a solution to the cancelled course. He has also email you today if you'd like to speak to him. Thanks
“Course was perfect for what I needed. I can now use basic SQL querying in my day to day role. Course leader was very helpful/ knowledgeable and used good working examples.”
“I attended the course remotely, and apart from some connection issues which were out of the hands of Globe Knowledge and myself, it ran very smoothly. I cannot comment on the building or the classroom, but I found the tutor Dave to be very good and the course was well presented. The course I attended was Installing and Configuring Windows 10, which I found to be a good starting point to get to know the Windows 10 operating system.”
“Course was very good and instructor had a good knowledge of subject. Instructor was very good as we were even able to use some of the training for my company sharepoint requirements. I would recommend this training to others.”
“Why have I chosen Normal and not more?
I feel that the content was good and that the trainer worked to make us understand. Hwoever I often felt easily disengaged and lost in boredom. I strongly suggest that the trainer learns and starts using some tricks to have people feeling more engaged and try to make them happy to be there.. I KNOW IT IS HARD remotely.. but to be honest this needs to be done otherwise it's more or less lost time..... and I still have to learn on my own...”
“I have attended 4 ITIL training courses at the Wokingham office in the last two months. All the sessions have been informative and enjoyable. The atmosphere is quite relaxed, focused and positive. Everything works, except the aircon in the classroom during my last visit, but I understand that has now been fixed. I cannot fault the training. The trainers have all been good communicators, and all very experienced in the subject matter. I have attained good scores in all the exams to date, with the exception of the ITIL LSS which was my first ITIL intermediate-level exam. LSS is a heavy introduction to the ITIL intermediates. I would recommend that candidates do not attempt Service Strategy until after completing the other intermediate modules. I am sure I will be successful when I retake the exam in April.
Thanks to all at Global Knowledge for helping me on my way to ITIL Expert certification.”
“Andrea was a lovely lady, and made you feel very comfortable in the training sessions.
We seemed to jump into alot of labs as soon as we moved on to a new section, and I therefore don't feel that we were shown the background as to what we were doing and why we were doing it.
We seemed to also digress off the subject quite alot, and we seemed to rush through some of the sections quite quickly.”
