“Our ITIL Foundation course lecturer (James Keighley) was very entertaining with a 'Top Gear' style of delivery that was combined with in depth expert knowledge of the subject. Not only that, but he took care to get to know a little bit about each person on the course and would weave examples that individuals could relate to into the course teaching.
ITIL Foundation is an inescapably dry and boring subject that has to be learnt in a certain way to pass the exam. I was initially worried about the amount of rote learning required, but James' whole teaching style along with handy mneumonics and diagrams has helped us get pretty good marks in the exam as well as giving us confidence to apply our knowledge at work.”
“It didn't make me that happy. The first course I attended with alan Nixon for the ITIL Service Design course was really interesting and kept my attention captured through the 3-day. Unfortunately, I can't say the same about the ITIL Service Operations held with Peter Farenden. The course wasn't organised properly, which wasn't well strucutred, and also the lecturer didn't have any teaching skills.”
“I studied and passed the ITIL foundation course over three days in Leeds. The tutor (James Keighley) was excellent - combining an obvious grasp of the subject with a superb delivery style. The location and quality of the venue and the course materials were all excellent - highly recommended.”
“Attended the TOGAF course - run by Duncan Anderson - he was extremely knowable on the subject, he has really good presentation skills, he kept the course jovial and at a good pace. I would certainly recommend others to the course.”
“I really enjoyed the course, learned lots and passed the exam.
Rosemary was a fantastic trainer - keeping us focussed, interested and engaged all at the right times and of course ensured we passed.”
“I think the course was well structured and although it was fast paced, I felt I learnt enough to be confident enough going into both the exams. It was well presented and the instructor was very knowledgeable. I would highly recommend Global Knowledge.”
“Remote learning worked very well.
Personally, I would've preferred hard copy of workbook as I fond it easier to scribble notes/diagrams on relevant pages than making notes on the soft copy”
“Dreadful for beginning to end, was not taught a thing. Wanted to take Agile next but would rather pay myself than use GK- didn't even get the manual until mid way through the first day not shown a single slide about the course just practice how to take an exam. Will be providing detailed feedback into O2 training team to ensure we don't use GK where possible.”
