LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,330 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“The Movers were very helpful and professional !!!!!”

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Posted 4 months ago

“Great service. My couch was somewhat hard to remove but the guys who came figured it out and had my couch loaded up quickly and efficiently.”

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Posted 4 months ago

“Kaio and his team did a great job! Punctual, courteous, and efficient. I'll be working with LoadUp again and would gladly recommend them to anyone.”

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Posted 4 months ago

“A great service at a great price!”

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Posted 4 months ago

“Easy peasy! Driver called 30 min. out and came equipped to take my sofa! Whole process took about 10 min!”

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Posted 4 months ago

“Workers Daniel and Terry were excellent!!!!!!!!!!!!!!!!!”

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Posted 4 months ago

“Great experience. Clear quote and pricing, amazing pricing, helpful customer service, and the loader was great! Highly recommend, this was smooth and easy.”

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Posted 4 months ago

“Very good fast professional service, 4th time I've used them. Don Northern NJ”

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Posted 4 months ago

“Terrible experience! The contracted loader did show up that day (Saturday) on time. His helper however was his girlfriend who did very little. As it was family and friends were able to show up to help us load up the truck for our move. Unfortunately, this contractor loader decided to double charge us for the previous day when no one showed up.”

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Posted 4 months ago

“Terrible experience! Could not get ahold of the main office and contracted loader did not show up within the agreed upon timeframe.”

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Posted 4 months ago

“Terrible experience. Could not contact main office regarding first assignment date/time. Individual loader did not show up within the agreed upon 4 hour window.”

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Posted 4 months ago

“A great service at a great price!”

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Posted 4 months ago

“We had a great experience! This company offers phenomenal customer service. We would highly recommend this company. 5 stars!”

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Posted 4 months ago

“What a great pickup with Dan and another coworker! I had 4 heavy furniture pieces that they loaded up with no problems! Very kind and answered all my questions!! I would definitely use Loadup again!!”

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Posted 4 months ago

“Very polite . Loaded up in timely fashion . Told me they will be able to donate . Thank you.”

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Posted 4 months ago

“Ashley helped with the process over the phone and my items were gone the next day. The driver Oscar Jose was fast and on time and I really appreciated the updates by email and text during the process. I will use LoadUp the next time I need them!!’ Thank you”

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Posted 4 months ago

“Two skillful movers arrived to bring a VERY heavy glass coffee table down from my 2nd floor storage to the lower level family room. They were efficient, polite and very skillful throughout the process. I will use this service again if I need heavy furniture moved.”

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Posted 4 months ago

“Excellent service 👏”

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Posted 4 months ago

“Khalil and his fellow loader worked quickly and efficiently on an extremely hot day to remove 9 pieces of heavy exercise equipment from my basement. They took obvious care not to damage walls or floors in the process. A great job in every respect!”

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Posted 4 months ago

“Truthfully, had never heard of LoadUp before & my initial impression is that I am very satisfied with the experience. The driver DeShawn was friendly, professional, thoroughly cleaned up and disposed of everything, as per order.”

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Posted 4 months ago

LoadUp is rated 4.6 based on 5,330 reviews