LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,971 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,971 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“The loaders were awesome. Efficient, friendly, careful with furniture. They took care of everything perfectly. Would use them again and recommend highly to others!”

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Posted 1 week ago

“Great help getting rid of some items before a move with fair pricing.”

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Posted 1 week ago

“Guys very nice and did exactly what we needed. Thank you. Will give out your name to neighbors. They move a huge lounge chair from upstairs to our downstairs!”

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Posted 1 week ago

“I'm so disappointed with this service. I schedule my sofa to be picked up a week in advance. I was given a window of 4pm to 8pm. The driver showed up after 9am. There are mulitple representatives that have contacted me from 7 different numbers within a 2 day span of time. It was clear dispatch had to contact the driver multiple times, the back and forth was ongoing and frustrating. It was extrememly difficult to hold my small kids and my cats in a room while waiting for so long and so late. I suggested half for the inconvience, was given $10. Go with a different service, there are many out there.”

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Posted 1 week ago

“Friendly, knowledgeable and quick. Very pleased”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Everything was great after the loaders arrived. No complaints about anything. The only negative was they arrived 1hr 44min late. I was notified at the time they were supposed to arrive that they would be late due to a flat tire in route.”

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Posted 1 week ago

“Great experience with these guys! Super friendly and fast and efficient! Will definitely be using them again. Highly recommend!”

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Posted 1 week ago

“A great experience. On time. Great communication and a set price. There was never even a hint of a conversation that always starts with "Oh, we have to charge more for that." The price was the price. I'm happy to recommend them and they will certainly be my first call if needed in the future.”

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Posted 1 week ago

“Luis and his crew did a great job! They were courteous and professional. We had some heavy furniture that needed disassembling and removed. Fantastic all around! Will definitely use this company again!”

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Posted 1 week ago

“Dominic and his pal arrived promptly and were very efficient on r removing the loveseat. I will definitely call again when the need arises. Many thanks”

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Posted 1 week ago

“good price, on time, good communication, no issues”

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Posted 1 week ago

“Originally quoted price of $94…..then charged $104…..pickup was to be Thursday 12-4:00… No pickup until Friday 3/28….”

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Posted 1 week ago

“Quick service, reasonably priced and pleasant.”

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Posted 1 week ago

“Very good service and the loaders were very friendly and took good care of my place.”

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Posted 1 week ago

“Very professional and a good experience. Will be using LoadUp again in the next few weeks. Happy customer. Very pleased.”

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Posted 1 week ago

“Quick service, reasonably priced and pleasant.”

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Posted 1 week ago

“Very friendly and professional”

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Posted 1 week ago

“Collected as scheduled and the price was very reasonable in addition to the fast service”

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Posted 1 week ago

“Collected as scheduled and the price was very reasonable in addition to the fast service”

Helpful Report

Posted 1 week ago

LoadUp is rated 4.6 based on 5,971 reviews