LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,721 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got next day pickup !! 3 men and a truck arrived and had the sofa moved from the garage to the truck in 3 min. flat !!! Would definitely use “Loadup” again !!!”

Helpful Report

Posted 2 weeks ago

“wonderful service! Quick and efficient ! Came on time as scheduled!”

Helpful Report

Posted 2 weeks ago

“Excellent removal of a large 12 piece sectional couch!! It was tight getting it out of our office, but they did it without even bumping a wall!! Very pleasant!! I would highly recommend!!”

Helpful Report

Posted 2 weeks ago

“Excellent service on time service I recommend loadUp …”

Helpful Report

Posted 2 weeks ago

“Prompt, professional service and staff. Will use again.”

Helpful Report

Posted 2 weeks ago

“Quick and efficient. Great job”

Helpful Report

Posted 2 weeks ago

“Quick and efficient. Great job”

Helpful Report

Posted 2 weeks ago

“Terrible customer service. Gave me a window of 4-8pm and when I did t hear from them by 7:45pm I sent a text. At that point I was told they couldn’t find anyone to accept my job. If I would not have reached out I suppose they were going to no show. When I let them know how upset I was they informed me they never guarantee times or dates 😳”

Helpful Report

Posted 2 weeks ago

“Both Jamel and Nicole did an excellent job. They set up our bed and took away the old ones in a short amount of time. They both acted professionally and were polite. We were very happy.”

Helpful Report

Posted 2 weeks ago

“Workers Marcus & Andre did a really great job setting up my adjustable bed. The were nice & courteous & cleaned up all the empty packaging. Great customer service !!”

Helpful Report

Posted 2 weeks ago

“Very friendly and informative with the process and when I could expect him.”

Helpful Report

Posted 2 weeks ago

“The 2 ladies were great. We had a very heavy piece of furniture and they handled like a champ.”

Helpful Report

Posted 2 weeks ago

“We are very pleased with our experience with LoadUP. Fast, easy and reasonably priced. We liked how we were kept informed at every step of the process. LoadUP will be our go to company in the future.”

Helpful Report

Posted 2 weeks ago

“I had Jeremy do my pick up and he was so very kind and polite and very quick. He was here before the estimated time which was amazing and the price was really good too. I honestly would recommend everyone to use this company. Such a easy process. 10/10.”

Helpful Report

Posted 2 weeks ago

“Great service! They quickly removed my old fridge well within the time window and were very polite and efficient. Definitely would recommend.”

Helpful Report

Posted 2 weeks ago

“Great service! They quickly removed my old fridge well within the time window and were very polite and efficient. Definitely would recommend.”

Helpful Report

Posted 2 weeks ago

“Wonderful people! Great service! I love how they were stayed in communication with me to let me know their whereabouts and when to expect them. I will be using them again, for sure! Highly recommended!”

Helpful Report

Posted 2 weeks ago

“Load Up was incredible!! I called & was able to get a reservation for the next day. The price was good & Daniel did an excellent job of communicating. He let me know when he was on the way & was finished loading within an hour. He was very professional & I would definitely use Load Up in the future.”

Helpful Report

Posted 2 weeks ago

“Great service and happy with the product”

Helpful Report

Posted 2 weeks ago

“Excellent communication, did all that was promised efficiently, neatly, pleasant and polite. A pleasure to deal with.”

Helpful Report

Posted 2 weeks ago

LoadUp is rated 4.6 based on 5,721 reviews