Login
Start Free Trial Are you a business?? Click Here

LoadUp Reviews

4.6 Rating 5,327 Reviews
89 %
of reviewers recommend LoadUp
4.6
Based on 5,327 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

The service was an excellent one. The guys that help me out were very professional and helpful 👏
Helpful Report
Posted 2 weeks ago
Worst service that I’ve ever ever had and I mean ever! Do not use this company they lie, and they don’t care about what you paid for. It’s a rip off!
Helpful Report
Posted 2 weeks ago
Thank you for speedy service. These 2 ladies picked up our fence in no time.
Helpful Report
Posted 2 weeks ago
Amilcar ,my load up loader ,was efficient and professional . I will definitely be using your company again for junk and furniture removal . I gave Amilcar and load up 5 stars ! Thank you !
Helpful Report
Posted 2 weeks ago
Chris and his guys done an excellent job. I would recommend them anytime. Great local small business.
Helpful Report
Posted 2 weeks ago
Amilcar ,my load up loader ,was efficient and professional . I will definitely be using your company again for junk and furniture removal . I gave Amilcar and load up 5 stars ! Thank you !
Helpful Report
Posted 2 weeks ago
Was scheduled between 8-am- 12pm was notified T 11:30am that there was no loader available to pickup - I rescheduled for the next day and hopefully items will be picked up Customer service was apologetic and very nice
Helpful Report
Posted 2 weeks ago
Everything went well, however could do a little better job of communication of when loader would arrive, did not get notification of arrival until after loader arrived and loaded the items into the vehicle.
Helpful Report
Posted 2 weeks ago
A savior for a last minute need! Setting up the appt was easy and convenient. They arrived earlier and did the job quickly and efficiently. The price was amazing, less than half of what another service quoted me.
Helpful Report
Posted 2 weeks ago
Great experience! Damask and James worked tirelessly to complete the job. They were friendly and professional. They treated our processions with care. The scheduling procedure was easy and the company responded immediately when I needed changes to my order. I would definitely recommend this service.
Helpful Report
Posted 2 weeks ago
Guys were prompt, friendly, quick and not grouchy at all about the difficulty of the move. Thank you!
Helpful Report
Posted 2 weeks ago
Excellent service. Timely and efficient delivery. I highly recommend.
Helpful Report
Posted 2 weeks ago
Anthony did a terrific job! He was efficient, helpful, and an excellent driver!
Helpful Report
Posted 2 weeks ago
Thank you! Showed up as scheduled, very polite and finished very quickly! I will specifically ask for Tiffany next time!
Helpful Report
Posted 2 weeks ago
Great service, courteous & friendly drivers, respectful of property, and I will recommend to my friends and neighbors! A+++
Helpful Report
Posted 2 weeks ago
Fast, easy and friendly!
Helpful Report
Posted 2 weeks ago
Theu were very helpful and willing to help
Helpful Report
Posted 2 weeks ago
Tony and Phil were excellent! They were friendly & professional; very customer-service oriented. Not only did they set-up the adjustable bed and mattress, they made sure that it worked and we understood how to operate it. Also, even when "their order" didn't include removing the old mattress, they didn't hesitate to accommodate. Everything went off without a hitch. Thank you, Tony & Phil!!
Helpful Report
Posted 2 weeks ago
The two gentlemen were absolute experts. Thank you
Helpful Report
Posted 2 weeks ago
Supposed to arrive between 8am and Noon. Wasted my whole day. They finally arrived at 5:30pm. No apologies nothing.
Helpful Report
Posted 2 weeks ago
LoadUp is rated 4.6 based on 5,327 reviews