LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,327 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,327 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“The service was an excellent one. The guys that help me out were very professional and helpful 👏”

Helpful Report

Posted 2 weeks ago

“Worst service that I’ve ever ever had and I mean ever! Do not use this company they lie, and they don’t care about what you paid for. It’s a rip off!”

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Posted 2 weeks ago

“Thank you for speedy service. These 2 ladies picked up our fence in no time.”

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Posted 2 weeks ago

“Amilcar ,my load up loader ,was efficient and professional . I will definitely be using your company again for junk and furniture removal . I gave Amilcar and load up 5 stars ! Thank you !”

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Posted 2 weeks ago

“Chris and his guys done an excellent job. I would recommend them anytime. Great local small business.”

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Posted 2 weeks ago

“Amilcar ,my load up loader ,was efficient and professional . I will definitely be using your company again for junk and furniture removal . I gave Amilcar and load up 5 stars ! Thank you !”

Helpful Report

Posted 2 weeks ago

“Was scheduled between 8-am- 12pm was notified T 11:30am that there was no loader available to pickup - I rescheduled for the next day and hopefully items will be picked up Customer service was apologetic and very nice”

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Posted 2 weeks ago

“Everything went well, however could do a little better job of communication of when loader would arrive, did not get notification of arrival until after loader arrived and loaded the items into the vehicle.”

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Posted 2 weeks ago

“A savior for a last minute need! Setting up the appt was easy and convenient. They arrived earlier and did the job quickly and efficiently. The price was amazing, less than half of what another service quoted me.”

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Posted 2 weeks ago

“Great experience! Damask and James worked tirelessly to complete the job. They were friendly and professional. They treated our processions with care. The scheduling procedure was easy and the company responded immediately when I needed changes to my order. I would definitely recommend this service.”

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Posted 2 weeks ago

“Guys were prompt, friendly, quick and not grouchy at all about the difficulty of the move. Thank you!”

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Posted 2 weeks ago

“Excellent service. Timely and efficient delivery. I highly recommend.”

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Posted 2 weeks ago

“Anthony did a terrific job! He was efficient, helpful, and an excellent driver!”

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Posted 2 weeks ago

“Thank you! Showed up as scheduled, very polite and finished very quickly! I will specifically ask for Tiffany next time!”

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Posted 2 weeks ago

“Great service, courteous & friendly drivers, respectful of property, and I will recommend to my friends and neighbors! A+++”

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Posted 2 weeks ago

“Fast, easy and friendly!”

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Posted 2 weeks ago

“Theu were very helpful and willing to help”

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Posted 2 weeks ago

“Tony and Phil were excellent! They were friendly & professional; very customer-service oriented. Not only did they set-up the adjustable bed and mattress, they made sure that it worked and we understood how to operate it. Also, even when "their order" didn't include removing the old mattress, they didn't hesitate to accommodate. Everything went off without a hitch. Thank you, Tony & Phil!!”

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Posted 2 weeks ago

“The two gentlemen were absolute experts. Thank you”

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Posted 2 weeks ago

“Supposed to arrive between 8am and Noon. Wasted my whole day. They finally arrived at 5:30pm. No apologies nothing.”

Helpful Report

Posted 2 weeks ago

LoadUp is rated 4.6 based on 5,327 reviews